Archive for 2019

  • Dec192019
    sit down restaurant

    Hacking Queues – sit-down restaurants

    ‘How long for a table?’  When you have tables rather than people coming in and out, it’s possible to hit…

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  • Dec192019
    casual hospitality

    Hacking Queues – Casual Hospitality

    What is “casual hospitality”? Well, for our series on queueing, we’ve devised three hospitality categories: grab-and-go, casual hospitality, and sit-down restaurants.…

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  • Dec182019
    queue for grab and go

    Hacking queues – the “queuenomics” of grab and go

    This is the second part of a four-part series. If you’ve just arrived, try the first post on queuer psychology.…

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  • Dec182019
    a queue of people queueing

    HACKING QUEUES – getting organised for the perfect customer wait

    Are you a cafe, quick service, or full service restaurant? Do you have spikes and troughs in demand and constant…

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  • Dec052019
    Instagram food photography for restaurants

    Restaurant Tips for Taking Better Food Instagram Photos

    Food porn has never been more important for restaurant businesses. 69% of millennial diners take a photo of our food…

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  • Nov252019
    eco friendly retail

    6 ways retailers can become eco-friendly

    “Fast fashion” and “vegan mayo” are now buzzwords, and shoppers have never been more conscious of their environmental impact. What…

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  • Nov142019

    Choosing location – cafes and restaurants

    Running a coffee shop or small restaurant is fun and rewarding. It might be a lifelong dream of yours! But don’t…

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  • Nov122019
    new banner img

    Top ways merchants get punked on tech

    EPOS technology should be easy to choose and to buy. But it’s not. Instead, it’s complex, and there are also…

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  • Nov082019
    Adam Wills header image

    Are Posh Burgers Still Posh?

    Are Posh Burgers Still Posh? ‘People want to be seen to be aware of what it is they’re putting in…

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  • Oct232019

    Making Enough Dough(nuts) to Start a Tech Business

    Britain isn’t doughnut country. Or wasn’t.  Before 2014, if you wanted a doughnut in the UK, you could buy a…

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