# How Daisy Green Saves 84 Hours a Day With Pay-at-Table

> How Daisy Green saves 84 hours of staff time a day across 12 London locations with Storekit pay-at-table and add-to-bill.

Canonical: https://storekit.com/case-studies/how-daisy-green-saves-84-hours-per-day-with-pay-the-bill  
Last updated: 2025-06-01

|  |  |
| --- | --- |
| Locations | 12 |
| Cities | London |
| Segment | All-day dining |
| Before Storekit | Card machines carried to every table. Bill requests queued behind service at peak. |
| Pay at table | Storekit |
| Add to bill | Storekit |
| EPOS | Comtrex |
| CRM | Airship |

- **84 hours** of staff time saved per day across the estate
- **7 mins** saved per table
- **12k+** five-star reviews sent to Google

The Daisy Green Collection was founded by Prue Freeman and Tom Onions in 2012. Over the last decade it has grown to a dozen venues and counting - cafés, restaurants, secret underground gardens, canal boats and shipping containers - and was recently crowned "the #1 brunch spot in the world" by Tripadvisor.

## The challenge

With more demand than the rooms could take, the team needed to get the most out of every dine-in service. Guests wanted to pay and leave without flagging someone down, waiting for the bill, and then waiting again for the card machine.

## What they did

Daisy Green rolled out Storekit pay-at-table across the estate: a QR code on the table settles the bill before the guest stands up. Off the back of that, they added add-to-bill, so the extra drink or side goes onto the tab from the guest's phone without asking a member of the team - the hybrid of service and self-service that suits an all-day room.

## The result

Wait times are down, table turns are faster, and 5,703 drinks a month get added to bills that would otherwise have closed. Across the estate that is 84 hours of staff time a day handed back to the floor - and 12,000 five-star reviews sent to Google from the payment screen.

> Our team can now spend less time taking orders and payments, and more time focusing on customer experience. Their lives are easier - and they're getting more tips.

> It's an extra member of the team, without the extra cost.
>
> - Operations team, 

Eighty-four hours a day, handed back to the floor.

## Related

- [Comtrex](https://storekit.com/integrations/comtrex)
- [Airship](https://storekit.com/integrations/airship)