# docs: English Documentation

## Documentation

### Getting Started

- [storekit documentation: online ordering guides and APIs](https://storekit.com/docs/index.md): Launch and grow online ordering with storekit. Guides for menu setup, payments, fulfillment, integrations, webhooks, and developer APIs.
- [What is storekit?](https://storekit.com/docs/getting-started/what-is-storekit.md): Learn what storekit is and how the QR code ordering and payment platform helps restaurants, bars, and hospitality venues take orders without an app or download.
- [Quick Start Guide](https://storekit.com/docs/getting-started/quick-start-guide.md): Step-by-step setup guide to launch your storekit store. Create the store, build a menu, set hours, configure payments and fulfillment, and go live fast.
- [Supported Regions](https://storekit.com/docs/getting-started/supported-regions.md): Reference for the countries, languages, and currencies supported by storekit, including which regions support storekit Payments and local payment methods.
- [Contact Support](https://storekit.com/docs/getting-started/contact-support.md): Reach the storekit support team via live chat, WhatsApp, email, or phone. Find response times, hours of operation, and the best channel for urgent issues.

#### Launch Your Store

- [1. Create Your Store](https://storekit.com/docs/getting-started/launch/create-your-store.md): Create your first storekit store by entering your business name, address, contact details, and branding. The first step in launching your online ordering site.
- [2. Set Opening Hours](https://storekit.com/docs/getting-started/launch/set-opening-hours.md): Set storekit opening hours, configure multiple time slots for lunch and dinner service, and customise hours per fulfillment method like delivery or pickup.
- [3. Build Your Menu](https://storekit.com/docs/getting-started/launch/build-your-menu.md): Add your menu to storekit by importing from another platform, syncing from your POS, uploading a CSV spreadsheet, or building it manually in the dashboard.
- [4. Configure fulfillment methods and order scheduling](https://storekit.com/docs/getting-started/launch/configure-fulfillment.md): Configure fulfillment for your storekit store including pickup, delivery, dine-in, and catering. Set delivery zones, prep times, and order method options.
- [5. Set Up Payments](https://storekit.com/docs/getting-started/launch/set-up-payments.md): Enable storekit Payments powered by Adyen to accept cards, Apple Pay, Google Pay, Klarna, and local methods. Connect a bank account to start receiving payouts.
- [6. Connect a cloud receipt printer](https://storekit.com/docs/getting-started/launch/connect-printing.md): Connect a Star Micronics CloudPRNT receipt printer to storekit so kitchen tickets print automatically when new orders arrive at your venue.
- [7. Test & Go Live](https://storekit.com/docs/getting-started/launch/test-and-go-live.md): Run through the pre-launch checklist, place a test order to verify your setup, and publish your storekit store so customers can start placing real orders.

#### Store Type Guides

- [Delivery & Pickup Store](https://storekit.com/docs/getting-started/store-types/delivery-pickup-store.md): Set up a storekit Delivery & Pickup store so customers can order online for collection, delivery, or both, with ASAP or scheduled fulfilment.
- [POS-Connected Store](https://storekit.com/docs/getting-started/store-types/pos-connected-store.md): Connect storekit to your POS system so orders, menus, printing, and payments flow into your venue workflow. Available on the storekit+ subscription.
- [Dine-In (Order & Pay)](https://storekit.com/docs/getting-started/store-types/dine-in-order-and-pay.md): Set up a dine-in Order & Pay store so customers can scan a QR code, browse the menu, and pay from their phone while seated at the table.
- [Dine-In (Pay at Table)](https://storekit.com/docs/getting-started/store-types/dine-in-pay-at-table.md): Set up Pay at Table for restaurants and bars so dine-in guests can scan a QR code, view their itemized bill, and pay from their phone via the POS.
- [Set up a catering store for advance group orders](https://storekit.com/docs/getting-started/store-types/catering-services.md): Configure storekit for catering services and large group orders. Enable advance scheduling, lead times, minimum order values, and dedicated catering menus.

### Orders

- [Orders Overview](https://storekit.com/docs/guides/orders/overview.md): Learn how orders flow through storekit from customer checkout to fulfilment. Covers order statuses, accept and reject actions, and managing live order queues.
- [Managing Live Orders](https://storekit.com/docs/guides/orders/managing-live-orders.md): Manage storekit orders from the dashboard, your POS terminal, or via direct kitchen printing, and compare workflows for different operations.
- [Kitchen Display](https://storekit.com/docs/guides/orders/kitchen-display.md): Run the storekit Kitchen Display: a full-screen ticket board that shows live orders by due time and lets staff bump tickets through each stage.
- [Order Statuses](https://storekit.com/docs/guides/orders/order-statuses.md): Reference for every storekit order status from pending and accepted through to ready, completed, and refunded. Understand what each status means for your team.
- [VAT Invoices & Receipts](https://storekit.com/docs/guides/orders/vat-invoices.md): Download a VAT invoice for an individual storekit order from the dashboard, including what the PDF contains and the tax-rate prerequisites.
- [Archiving Orders](https://storekit.com/docs/guides/orders/archiving-orders.md): Archive completed storekit orders to keep your dashboard focused on active orders. Archived orders remain searchable in reports without cluttering live queues.
- [Temporarily Disable Ordering](https://storekit.com/docs/guides/orders/disable-ordering.md): Temporarily pause your storekit store from accepting new orders without changing opening hours. Ideal for unexpected closures or reaching capacity.

#### Advanced

- [Order Limits](https://storekit.com/docs/guides/orders/advanced/order-limits.md): Set minimum and maximum order values, quantities, and per-order rules in storekit. Manage kitchen capacity, protect profitability, and prevent abuse.
- [Order Code Generation](https://storekit.com/docs/guides/orders/advanced/order-sequence-policy.md): Configure how storekit generates short order codes used at pickup, on tickets, and in customer comms. Choose sequential, daily reset, or randomised.
- [Auto Ready](https://storekit.com/docs/guides/orders/advanced/auto-ready.md): Automatically mark storekit orders as ready for pickup at their estimated time. Removes the manual step of staff updating each order during busy service.
- [Order Batching](https://storekit.com/docs/guides/orders/advanced/order-batching.md): Group multiple storekit orders from the same table into a single consolidated kitchen ticket. Reduce ticket noise and give the kitchen a complete table view.
- [Blocked orders log: review rejected checkout attempts](https://storekit.com/docs/guides/orders/advanced/blocked-orders.md): Review the storekit Blocked Orders log to see orders rejected at checkout. Understand why customers were blocked and recover lost revenue from edge cases.
- [Pre-orders: schedule future pickup and delivery](https://storekit.com/docs/guides/orders/advanced/pre-orders.md): Enable pre-orders in storekit so customers can schedule pickup or delivery for a future time, with separate settings and slot throttling per fulfilment.
- [Blocking Pre-Order Timeslots](https://storekit.com/docs/guides/orders/advanced/block-timeslot.md): Stop pre-orders during periods you can't fulfil, such as bank holidays or private events, by adjusting pre-order times, days, and capacity in storekit.
- [Moving Orders](https://storekit.com/docs/guides/orders/advanced/move-orders.md): Reschedule a storekit pre-order to a different date or time when the original schedule no longer works. Keep customers informed without cancelling.

### Fulfillment

- [Set up dine-in tables, areas, and QR codes](https://storekit.com/docs/guides/fulfillment/dine-in-tables.md): Create dine-in tables and areas in storekit, print table QR codes for guest ordering and Pay at Table, and request table number redirects.
- [Catering Setup](https://storekit.com/docs/guides/fulfillment/catering-setup.md): Set up catering pickup and delivery in storekit for large orders. Configure lead times, minimum spend, advance scheduling, and dedicated catering menus.

#### Delivery Setup

- [Enabling Delivery](https://storekit.com/docs/guides/fulfillment/delivery/enabling-delivery.md): Turn on delivery in storekit so customers can order food and drinks to their address, managed alongside pickup in your store's Operations settings.
- [Delivery Zones](https://storekit.com/docs/guides/fulfillment/delivery/delivery-zones.md): Define storekit delivery zones using driving distance, polygon shapes drawn on a map, or postcode lists. Set per-zone delivery fees, minimums, and prep times.

#### Pickup Setup

- [Enabling Pickup](https://storekit.com/docs/enabling-pickup.md): Turn on click-and-collect pickup in storekit so customers can order ahead for collection at your venue, with pickup managed from store settings.

### Pay at Table

- [Pay at Table Overview](https://storekit.com/docs/guides/pay-at-table/overview.md): Pay at Table lets dine-in guests view the bill and pay from their phone. Faster table turns, no card machines, and no waiting on staff to bring the bill.
- [Check Pay at Table payment status from POS or dashboard](https://storekit.com/docs/guides/pay-at-table/checking-payments.md): Verify storekit Pay at Table payment status from your POS or dashboard. Handle partial payments, split bills, and confirm full settlement before close.

### Menu

- [Menu Overview](https://storekit.com/docs/guides/menu/overview.md): Understand the storekit menu hierarchy of categories, products, and modifiers and how they fit together to build the customer ordering experience.
- [Managing Menus](https://storekit.com/docs/guides/menu/managing-menus.md): How menus are assigned to stores in storekit, how to replace a store's menu by archiving the old one, and how to archive or un-archive a menu.
- [Create and schedule menu categories](https://storekit.com/docs/guides/menu/categories.md): Group storekit menu products into categories with names, descriptions, images, and time-based hours so sections appear at the right time of day.
- [Add and configure menu products, modifiers, and tags](https://storekit.com/docs/guides/menu/products.md): Add and configure products in your storekit menu with names, descriptions, images, prices, modifiers, and tags. The building blocks of your ordering page.
- [Modifiers](https://storekit.com/docs/guides/menu/modifiers.md): Let customers customise storekit products with modifier groups. Configure options, min/max selections, free choices, pricing, and required vs optional.
- [Tags & Allergens](https://storekit.com/docs/guides/menu/tags-allergens.md): Manage allergens, dietary tags (vegan, gluten-free), and nutrition info in storekit at the product and modifier level. Inform customers and meet regs.
- [Nutrition Information](https://storekit.com/docs/guides/menu/nutrition-info.md): Add calorie counts and nutritional information to storekit menu items and modifiers to inform customer choices and meet regional menu labelling regulations.
- [Availability & Snoozing](https://storekit.com/docs/guides/menu/availability-snoozing.md): Control when storekit products, categories, and your store are available. Snooze items temporarily, hide out-of-stock products, or pause your store.
- [Inventory Management](https://storekit.com/docs/guides/menu/inventory-management.md): Track storekit stock levels for products and modifiers to prevent overselling. When inventory hits zero, items show as unavailable to customers online.
- [CSV Import](https://storekit.com/docs/guides/menu/csv-import.md): Import a storekit menu from a CSV or Excel spreadsheet: the template, the columns you can map, and why modifiers and tax rates can't be imported.
- [POS Menu Sync](https://storekit.com/docs/guides/menu/pos-menu-sync.md): Sync your storekit menu from your POS using push, pull, or manual linking depending on your provider. Keep prices, items, and stock aligned across systems.
- [Visual & Digital Menu](https://storekit.com/docs/guides/menu/visual-menu.md): Create a view-only digital menu in storekit with no ordering or checkout. Customers browse via QR code or link — ideal for in-venue dine-in menus.

#### Advanced

- [Custom Filters](https://storekit.com/docs/guides/menu/custom-filters.md): Help customers find the right items on large menus with custom storekit filters for diet, calorie range, ingredients, and preferences. Reduce abandonment.
- [Compare At Price](https://storekit.com/docs/guides/menu/compare-at-price.md): Show original prices crossed out next to the current price in storekit to highlight discounts. Visual savings cues create urgency and improve conversion rates.
- [Cost Price](https://storekit.com/docs/guides/menu/cost-price.md): Track product cost prices in storekit to enable margin analysis, profitability reporting, and AI-powered menu engineering. Never shown to customers.
- [Print Modifiers as Products](https://storekit.com/docs/guides/menu/print-modifiers-as-products.md): Send modifier options to printers and POS systems as separate line items in storekit instead of indented under the parent product. Improves ticket clarity.
- [Course Assignments](https://storekit.com/docs/guides/menu/course-assignments.md): Assign storekit products to courses (starter, main, dessert) for dine-in POS integration. Drive ordered kitchen flow on KDS, printers, and table service.
- [Deposits](https://storekit.com/docs/guides/menu/deposits.md): Add bottle deposits, container charges, or Pfand to storekit products. Refundable charge displayed separately from the price for transparency at checkout.
- [Free Modifiers](https://storekit.com/docs/guides/menu/free-modifiers.md): Offer customers a set number of free modifier selections before charging for additional choices. Common for pizza toppings, salad bars, and bowls.
- [Multi Max](https://storekit.com/docs/guides/menu/multi-max.md): Use Multi Max in storekit to control how many of a single modifier option a customer can pick — separate from the group's overall maximum selection limit.
- [Nested modifiers: setup, POS support, and nesting depth](https://storekit.com/docs/guides/menu/nested-modifiers.md): Configure nested modifier groups in storekit for build-your-own menus, with per-POS support and nesting depth guidance for Toast, Deliverect, Stream, and Zonal.
- [Removal Modifiers](https://storekit.com/docs/guides/menu/removal-modifiers.md): Let customers remove default ingredients from storekit products with removal modifier groups. Show 'no onion' or 'no cheese' without cluttering the menu.
- [Show & Hide Modifier Groups](https://storekit.com/docs/guides/menu/show-hide-modifiers.md): Toggle the visibility of storekit modifier groups on individual products. Hide groups from customers without losing the configuration for later use.
- [Table Area Category Restrictions](https://storekit.com/docs/guides/menu/table-area-restrictions.md): Restrict which storekit menu categories appear in specific table areas. Show different parts of the menu in the bar, garden, or restaurant by QR code.

### Direct Printing

- [Set up a Star Micronics cloud printer](https://storekit.com/docs/guides/printing/printer-setup.md): Set up Star Micronics CloudPRNT receipt printers with storekit over WiFi or ethernet to print kitchen and order tickets automatically.
- [Auto vs Manual Printing](https://storekit.com/docs/guides/printing/auto-vs-manual.md): How storekit's Auto print and Manual print modes work, how they combine with Auto Accept, and which to choose so your kitchen never misses an order ticket.
- [Split Printing](https://storekit.com/docs/guides/printing/split-printing.md): Route storekit order items to different printers based on menu category. Send drinks to the bar printer and food to the kitchen for faster service.
- [Troubleshoot Star printer connectivity and order printing](https://storekit.com/docs/guides/printing/troubleshooting.md): Diagnose and fix common storekit printing problems with the interactive troubleshooter. Reference Star printer LED status codes for connectivity issues.

#### Advanced

- [Fallback Printing](https://storekit.com/docs/guides/printing/fallback-printing.md): Automatically print storekit orders if your POS integration fails. Fallback printing ensures orders still reach the kitchen when the POS connection drops out.
- [Print Order](https://storekit.com/docs/guides/printing/print-order.md): Rearrange the order items appear on storekit kitchen tickets without changing the customer-facing menu. Print drinks before food or group items by station.
- [Print Name](https://storekit.com/docs/guides/printing/print-name.md): Override the printed name of storekit products and modifiers on kitchen tickets. Use abbreviations, internal codes, or kitchen-specific terminology for clarity.

### Payments

- [storekit Payments Setup](https://storekit.com/docs/guides/payments/storekit-payments-setup.md): Set up storekit Payments powered by Adyen to accept cards, digital wallets, and local methods. Connect a bank account, complete KYC, and get paid out.
- [Create and share storekit payment links](https://storekit.com/docs/guides/payments/payment-links.md): Create shareable storekit payment links to collect one-off or reusable payments from customers. Send via email, SMS, or chat — no order required at checkout.
- [Tips & Service Charges](https://storekit.com/docs/guides/payments/tips-service-charges.md): Configure tips and service charges in storekit so customers can add gratuity at checkout and you can apply fixed or percentage-based service fees.
- [Refunds & Payouts](https://storekit.com/docs/guides/payments/refunds-payouts.md): Issue full or partial refunds to a customer's original payment method, track payout impacts, and resolve disputes using ARN transaction references.

#### Payment Methods

- [Payment methods supported by storekit](https://storekit.com/docs/guides/payments/payment-methods.md): Payment methods available in storekit checkout, including cards, saved cards, Apple Pay, Google Pay, Klarna, and local options like iDEAL and TWINT.
- [Cash and pay-on-collection orders](https://storekit.com/docs/guides/payments/cash-payments.md): How cash and pay-on-collection orders work in storekit: what customers see, how orders reach your POS, Send Cash as Paid, and reconciling cash.
- [Alipay](https://storekit.com/docs/guides/payments/alipay.md): Accept payments from Chinese customers and tourists with Alipay in your storekit store. Tap into a billion-user wallet and reduce friction for visiting guests.
- [American Express](https://storekit.com/docs/guides/payments/amex.md): American Express is enabled by default on storekit stores alongside Visa and Mastercard. Learn about availability, processing fees, and disabling Amex.
- [Bancontact](https://storekit.com/docs/guides/payments/bancontact.md): Accept Bancontact payments in storekit, the most popular payment method in Belgium used by over 80% of consumers. Supports both card and Bancontact mobile app.
- [iDEAL](https://storekit.com/docs/guides/payments/ideal.md): Accept iDEAL payments in your storekit store, the leading online payment method in the Netherlands used for over 60% of all Dutch e-commerce transactions.
- [Klarna](https://storekit.com/docs/guides/payments/klarna.md): Enable Klarna buy now, pay later in storekit including Pay in 3 instalments and Pay in 30 days. Drive larger basket sizes and improve checkout conversion rates.
- [TWINT](https://storekit.com/docs/guides/payments/twint.md): Accept TWINT payments in your storekit store, Switzerland's most popular mobile payment app. Automatically enabled for Swiss stores at no extra setup cost.
- [Yoco](https://storekit.com/docs/guides/payments/yoco.md): Set up the Yoco payment integration for storekit stores in South Africa. Step-by-step instructions to start accepting card payments through Yoco's network.

#### Payouts

- [How storekit payouts work: timing, fees, and verification](https://storekit.com/docs/payouts/overview.md): Understand how storekit transfers collected order payments to your bank account. Covers payout requirements, timing, fees, and settlement reconciliation.
- [Payout Schedule](https://storekit.com/docs/payouts/payout-schedule.md): Learn the default daily settlement schedule for storekit payouts, the timing of bank transfers, and the alternative weekly or monthly payout frequency options.
- [Set up and change your storekit payout bank account](https://storekit.com/docs/payouts/bank-accounts.md): Add and manage your storekit payout bank account, with format requirements for UK, European IBAN, and US ACH accounts. Where customer payments arrive.

### Discounts

- [Discounts Overview](https://storekit.com/docs/guides/discounts/overview.md): Drive sales and reward customers with the storekit discounts engine. Build percentage, fixed, free delivery, and Buy X Get Y promotions with custom rules.
- [Discount Codes](https://storekit.com/docs/guides/discounts/discount-codes.md): Create percentage, fixed amount, and free delivery discount codes in storekit. Set custom rules, redemption limits, and expiry dates for any promotion.
- [Promotions](https://storekit.com/docs/guides/discounts/promotions.md): Run auto-applied promotions that activate at checkout without a code. Configure trigger conditions and roll out seamless offers to every eligible customer.
- [Government & Seasonal Scheme Discounts](https://storekit.com/docs/guides/discounts/government-scheme-discounts.md): Set up auto-applied, scheduled discounts for government schemes like UK Holiday Activities and Food (HAF) or seasonal 'kids eat free' offers.

#### Discount Types

- [Percentage Discounts](https://storekit.com/docs/guides/discounts/percentage-discounts.md): Set up percentage-off discounts in storekit. Ideal for site-wide sales, category promotions, customer appreciation offers, and limited-time seasonal campaigns.
- [Fixed Monetary Discounts](https://storekit.com/docs/guides/discounts/fixed-discounts.md): Offer a set monetary amount off the order total with fixed-value discounts in storekit. Predictable cost, easy for customers to understand at a glance.
- [Free Delivery Discounts](https://storekit.com/docs/guides/discounts/free-delivery.md): Remove the delivery fee at checkout with free delivery discounts in storekit. One of the most effective ways to boost takeaway and delivery conversion.
- [Buy X Get Y Discounts](https://storekit.com/docs/guides/discounts/buy-x-get-y.md): Run buy-one-get-one (BOGO) promotions in storekit. Discount a second item when a customer buys more than one of the same eligible product or category.
- [Auto-Applied Discounts](https://storekit.com/docs/guides/discounts/auto-applied.md): Set up auto-applied discounts that activate at checkout without requiring a code. Reward customers automatically when their order matches your conditions.

#### Discount Settings

- [Scheduling Discounts](https://storekit.com/docs/guides/discounts/scheduling.md): Plan storekit discounts in advance with start and end dates. Schedule promotions to activate and deactivate automatically without staff intervention.
- [Limiting Discount Availability](https://storekit.com/docs/guides/discounts/limiting-availability.md): Restrict storekit discounts to specific days, hours, fulfillment types, or order channels. Target the right customers at the right time without manual toggling.
- [Limiting Discount Redemptions](https://storekit.com/docs/guides/discounts/limiting-redemptions.md): Cap how many times a discount can be used overall and per customer. Manage promotion spend, prevent abuse, and run limited-time offers without surprise costs.
- [Minimum Spend & Maximum Discount](https://storekit.com/docs/guides/discounts/minimum-spend-maximum-discount.md): Protect storekit margins with discount thresholds. Require a minimum spend before discounts apply and cap the maximum discount value per order at checkout.
- [Delivery Fee in Discounts](https://storekit.com/docs/guides/discounts/delivery-fee-inclusion.md): Choose whether the delivery fee is included in or excluded from a storekit discount calculation. Control how much customers save and protect your margins.
- [Bulk Import Discounts](https://storekit.com/docs/guides/discounts/bulk-import.md): Upload many storekit discount codes at once with a CSV import. Save time creating large batches of unique codes for partnerships, gift cards, and events.

### Marketing

- [Promotional Banners](https://storekit.com/docs/guides/marketing/promotional-banners.md): Add visual promotional banners to your storekit menu page to highlight special offers, new items, opening announcements, and seasonal events for guests.
- [Create menu stories with video content and CTAs](https://storekit.com/docs/guides/marketing/stories.md): Add full-screen vertical video stories to your storekit menu page. Drive engagement and sales with Instagram-style content featuring your dishes and offers.
- [Customer feedback, star ratings, and smart reviews](https://storekit.com/docs/guides/marketing/customer-feedback.md): Collect post-order star ratings and comments in storekit, route 5-star customers to Google or Tripadvisor, and troubleshoot missing Google reviews.
- [Customer Data](https://storekit.com/docs/guides/marketing/customer-data.md): Browse your storekit customer database to view order history, contact details, total spend, and marketing opt-in status. Export segments for email campaigns.
- [Connect a custom domain to your storekit ordering page](https://storekit.com/docs/guides/marketing/custom-domains.md): Set up a custom domain for your storekit ordering shop, configure Cloudflare DNS, and troubleshoot card, Apple Pay, and Google Pay checkout issues.

### Store Settings

- [Opening hours and ASAP availability](https://storekit.com/docs/guides/store-settings/opening-hours.md): Configure store opening hours, split shifts for lunch and dinner, post-midnight closing, and understand how ASAP ordering interacts with opening time.
- [Customise store design and branding in storekit](https://storekit.com/docs/guides/store-settings/branding-design.md): Configure your storekit ordering page logo, colours, fonts, buttons, menu layout, and content so your store matches your brand's visual identity.
- [Store Address](https://storekit.com/docs/guides/store-settings/store-address.md): Set or update your storekit store's physical address. Used for delivery zone calculations, the store locator, customer receipts, and order confirmation emails.
- [Find and share your storekit store URL](https://storekit.com/docs/guides/store-settings/store-url.md): Find and share your storekit store URL. Learn the URL format, locate it in the dashboard, handle multi-store URLs, and avoid breaking printed QR codes.
- [Store notices and closed store messages](https://storekit.com/docs/guides/store-settings/store-notices.md): Configure storekit notice banners and the closed store notice to share updates, set delivery expectations, and message customers when your store is closed.
- [Custom Privacy Policy & Terms](https://storekit.com/docs/guides/store-settings/custom-policies.md): Replace the default storekit privacy policy and terms with your own custom content. Add legal pages written in your dashboard that match your business needs.
- [Translations & Languages](https://storekit.com/docs/guides/store-settings/translations.md): Configure language settings for international guests using storekit's multilingual menu support. Translate the ordering interface and menu content.
- [Image Specifications](https://storekit.com/docs/guides/store-settings/image-specifications.md): Recommended image sizes, aspect ratios, and file formats for storekit logos, product photos, and category images, plus upload tips.
- [Operations settings: prep time, auto-accept, and upsells](https://storekit.com/docs/guides/store-settings/operations-settings.md): Configure storekit operational settings including prep time, order acceptance flow, auto-ready behaviour, and how the kitchen receives and processes orders.
- [Managing Multiple Stores](https://storekit.com/docs/guides/store-settings/multiple-stores.md): Create and manage additional stores under one storekit account. Each store has its own menu, hours, settings, and payouts — built for multi-location.
- [Download and print QR codes for your storekit store](https://storekit.com/docs/guides/store-settings/qr-codes.md): Download and print storekit QR codes for your store, individual tables, and ordering pages. Customers scan to view the menu and order on their phone.
- [Manager PINs](https://storekit.com/docs/guides/store-settings/manager-pins.md): Set up manager PIN codes in storekit to gate sensitive actions like processing refunds, voiding orders, and applying overrides. Reduces fraud and staff errors.

### Account

- [Account Structure](https://storekit.com/docs/guides/account/overview.md): Understand the account, brand, and store hierarchy in storekit. Each store has its own menu, hours, and settings, all rolled up under a single owner account.
- [Team Members](https://storekit.com/docs/guides/account/users.md): Invite team members to your storekit account, assign roles like admin or staff, and control which stores and features each user can access from the dashboard.
- [Password Reset](https://storekit.com/docs/guides/account/password-reset.md): Reset your storekit account password from the login screen, recover access if you've been locked out, and help team members regain access to their accounts.
- [Dashboard Language](https://storekit.com/docs/guides/account/dashboard-language.md): Change the display language of the storekit admin dashboard so you and your team can work in the language you prefer. Per-user setting, no impact on customers.
- [Software & Subscription Invoices](https://storekit.com/docs/guides/account/software-invoices.md): How storekit software and subscription fees are invoiced, where to review charges in the dashboard, and how to request monthly invoices.

### Integrations

- [Integrations Overview](https://storekit.com/docs/guides/integrations/overview.md): Connect storekit to your existing tools and workflows including POS, delivery, marketing, loyalty, and analytics platforms. Browse all available integrations.
- [TiPJAR](https://storekit.com/docs/guides/integrations/tipjar.md): Send digital tips collected through storekit to TiPJAR for transparent, fair distribution across your team. Compliant tronc and gratuity handling.
- [OpenTable](https://storekit.com/docs/guides/integrations/opentable.md): Connect OpenTable reservations with your storekit Order & Pay or Pay at Table setup. Create a unified guest experience from booking through payment in one flow.
- [Tenzo](https://storekit.com/docs/guides/integrations/tenzo.md): Connect Tenzo to storekit for AI-powered restaurant analytics, sales forecasting, and operational planning. Sales and order data syncs automatically each day.
- [Operations](https://storekit.com/docs/guides/integrations/operations.md): Connect storekit to operations and workflow tools to streamline daily processes including kitchen displays, inventory, scheduling, and management reporting.
- [API & Webhooks](https://storekit.com/docs/guides/integrations/api-webhooks.md): Use the storekit API and webhook system to build custom integrations, automate workflows, and connect storekit to internal tools or third-party platforms.

#### POS Systems

- [POS Integration Overview](https://storekit.com/docs/guides/integrations/pos/overview.md): Connect your point-of-sale system to storekit to sync menus, inject orders directly into the till, and keep stock aligned across online and in-venue channels.
- [Centegra](https://storekit.com/docs/guides/integrations/pos/centegra.md): Connect Centegra POS to storekit for order injection. Link products with PLUs to send online orders to your existing tills, with tables mapped by POS ID.
- [PointOne](https://storekit.com/docs/guides/integrations/pos/pointone.md): Connect storekit to PointOne cloud POS for automatic menu sync, order injection, and pay at table. Step-by-step instructions for the bi-directional integration.
- [TISSL](https://storekit.com/docs/guides/integrations/pos/tissl.md): Connect TISSL POS to storekit for order injection and pay-at-table using manual product linking. Send online orders directly to your existing TISSL tills.
- [Zonal (Aztec)](https://storekit.com/docs/guides/integrations/pos/zonal.md): Connect Zonal Aztec POS to storekit for menu sync, order injection with basket validation, floor plan sync for dine-in, and full pay-at-table functionality.
- [Order Injection](https://storekit.com/docs/guides/integrations/pos/order-injection.md): Learn how storekit injects online orders into your POS terminal automatically within seconds of checkout, eliminating double entry and re-keying for staff.

##### Lightspeed K-Series

- [Lightspeed K-Series](https://storekit.com/docs/guides/integrations/pos/lightspeed/overview.md): Connect Lightspeed K-Series (iKentoo) to storekit to sync menus, inject online orders, keep stock in sync, and take pay-at-table payments.
- [Connecting Lightspeed](https://storekit.com/docs/guides/integrations/pos/lightspeed/connect.md): Authorise storekit with Lightspeed K-Series over OAuth, pick your business location, create the required product codes, and turn the integration on.
- [Lightspeed Menu Sync](https://storekit.com/docs/guides/integrations/pos/lightspeed/menu-sync.md): Import your Lightspeed K-Series menu into storekit: choose which menu to sync, run manual or scheduled syncs, and control images, descriptions and language.
- [Lightspeed Orders & Routing](https://storekit.com/docs/guides/integrations/pos/lightspeed/orders.md): How storekit injects orders into Lightspeed K-Series: account profile routing for pickup, delivery, in-store and add-to-bill, payments, discounts, and retries.
- [Lightspeed Stock & Availability](https://storekit.com/docs/guides/integrations/pos/lightspeed/stock-and-availability.md): Keep storekit availability in step with Lightspeed K-Series: enable the stock webhook, auto-snooze after sales-restriction failures, and sync order readiness.
- [Lightspeed Dine-in: Floor Plan & Tables](https://storekit.com/docs/guides/integrations/pos/lightspeed/dine-in.md): Import your Lightspeed K-Series floor plan into storekit so in-store ordering and pay-at-table use the same areas and table numbers as the POS.
- [Lightspeed Pay at Table](https://storekit.com/docs/guides/integrations/pos/lightspeed/pay-at-table.md): Let guests scan a QR code, see their live Lightspeed K-Series bill and pay it from their phone, with partial and split payments and add-to-bill orders.
- [Orders Failing: Till Offline](https://storekit.com/docs/guides/integrations/pos/lightspeed/till-offline.md): Fix the "Not processed before validity ended" Lightspeed K-Series error caused by the master iPad Active Device being offline, and resend the order.
- [Lightspeed Troubleshooting](https://storekit.com/docs/guides/integrations/pos/lightspeed/troubleshooting.md): Fix common Lightspeed K-Series problems in storekit: authorisation errors, menu sync failures, rejected orders, missing product codes, and stock issues.

##### Syrve

- [Syrve POS](https://storekit.com/docs/guides/integrations/pos/syrve/overview.md): Connect Syrve POS to storekit to sync menus, send online orders to the till, mirror stop-list stock, and receive live kitchen status updates.
- [Connecting Syrve](https://storekit.com/docs/guides/integrations/pos/syrve/connect.md): Connect Syrve POS to storekit: add your Syrve API Login, pick an organization, enable the integration, and register webhooks for live updates.
- [Syrve Menu Sync](https://storekit.com/docs/guides/integrations/pos/syrve/menu-sync.md): Import a Syrve external menu into storekit, sync categories, items, sizes, modifiers, prices, and images, and schedule automatic re-syncs.
- [Syrve Orders & Payments](https://storekit.com/docs/guides/integrations/pos/syrve/orders.md): Send storekit orders to a Syrve terminal group, map order and payment types, pass through tips, discounts and service charges, and get status updates.
- [Syrve Stock & Availability](https://storekit.com/docs/guides/integrations/pos/syrve/stock-and-availability.md): Mirror Syrve's stop list into storekit after every menu sync and live over webhooks, so out-of-stock items come off sale as the kitchen 86s them.
- [Syrve Dine-in: Table Orders](https://storekit.com/docs/guides/integrations/pos/syrve/dine-in.md): How storekit's at-table orders open a tab on Syrve — table setup, the Table Order Type, and what to know about tabs on the till.
- [Orders Failing: Till Asleep](https://storekit.com/docs/guides/integrations/pos/syrve/till-offline.md): Fix the most common Syrve order failure: a sleeping terminal group. Understand the timeout error, wake the till, and recover the failed order.
- [Syrve Troubleshooting](https://storekit.com/docs/guides/integrations/pos/syrve/troubleshooting.md): Fix common Syrve POS integration problems in storekit — connection errors, menu sync issues, £0 prices, stock mismatches, sleeping terminals, and failed orders.

##### Toast

- [Toast POS](https://storekit.com/docs/guides/integrations/pos/toast/overview.md): Connect Toast POS to storekit to sync menus, inject online orders onto Toast checks, route by revenue center, and take pay-at-table payments.
- [Connecting Toast](https://storekit.com/docs/guides/integrations/pos/toast/connect.md): Connect Toast POS to storekit by entering your Restaurant GUID, enabling the integration, and setting the required payment type and check discount.
- [Toast Menu Sync](https://storekit.com/docs/guides/integrations/pos/toast/menu-sync.md): Import your Toast menu into storekit: categories, items, modifiers, prices, images, allergens, stock, opening hours, and packaging, on demand or automatically.
- [Toast Orders & Routing](https://storekit.com/docs/guides/integrations/pos/toast/orders.md): How storekit injects orders onto Toast checks, maps dining options and revenue centers, applies discounts and payments, and receives status updates.
- [Toast Dine-in: Floor Plan & Tables](https://storekit.com/docs/guides/integrations/pos/toast/dine-in.md): Sync your Toast service areas and tables into storekit for dine-in ordering, and route dine-in orders to the right revenue center by service area.
- [Toast Pay at Table](https://storekit.com/docs/guides/integrations/pos/toast/pay-at-table.md): Let guests pay their Toast check from their phone with storekit pay-at-table: bills sync from Toast, payments apply to a check, and the single-check limitation.
- [Toast Troubleshooting](https://storekit.com/docs/guides/integrations/pos/toast/troubleshooting.md): Fix common Toast POS integration problems in storekit: connection errors, menu sync issues, £0 prices, missing modifiers, and failed order injection.

##### Advanced

- [POS Troubleshooting](https://storekit.com/docs/guides/integrations/pos/advanced/troubleshooting.md): Diagnose and resolve common POS integration issues in storekit including missing orders, menu sync errors, mapping problems, and connection timeouts.
- [PLU Mapping Guide](https://storekit.com/docs/guides/integrations/pos/advanced/plu-mapping.md): Best practices for mapping products between storekit and your POS using PLU codes. Avoid common pitfalls and ensure orders flow accurately to the kitchen.

#### Delivery Providers

- [Uber Direct white-label courier delivery integration](https://storekit.com/docs/guides/integrations/delivery/uber-direct.md): Use Uber Direct as a white-label courier in storekit. Customers order from your store and an Uber driver delivers — without Uber branding or Uber Eats fees.
- [Shipday dispatch and route optimisation](https://storekit.com/docs/guides/integrations/delivery/shipday.md): Connect Shipday to storekit to dispatch orders to your own delivery drivers with route optimisation, smart batching, live tracking, and customer ETAs.
- [Nash multi-courier delivery orchestration integration](https://storekit.com/docs/guides/integrations/delivery/nash.md): Connect Nash to storekit to orchestrate deliveries across multiple courier networks. Nash automatically routes each order to the best available driver near you.
- [Orkestro fleet and on-demand courier delivery integration](https://storekit.com/docs/guides/integrations/delivery/orkestro.md): Connect Orkestro to storekit to manage your own delivery drivers or route orders to on-demand courier networks. Live tracking and dispatch from one platform.
- [PedalMe cargo bike delivery integration for London](https://storekit.com/docs/guides/integrations/delivery/pedalme.md): Connect PedalMe to storekit for sustainable electric cargo bike delivery across London. Eco-friendly last-mile delivery dispatched automatically at checkout.
- [Cyclone Couriers delivery integration for Ireland](https://storekit.com/docs/guides/integrations/delivery/cyclone.md): Connect Cyclone Couriers to storekit for last-mile bike, scooter, and car delivery across Ireland. Orders dispatch automatically when customers check out.
- [First Delivery dispatch aggregation](https://storekit.com/docs/guides/integrations/delivery/first-delivery.md): Connect First Delivery to storekit to dispatch orders through DoorDash, Uber, Relay and own-fleet couriers with automatic dispatch and live tracking.

#### Marketing

- [Klaviyo](https://storekit.com/docs/guides/integrations/marketing/klaviyo.md): Send real-time storekit customer and order data to Klaviyo for email and SMS marketing automation. Power abandoned cart, win-back, and post-order flows.
- [Mailchimp](https://storekit.com/docs/guides/integrations/marketing/mailchimp.md): Sync storekit customer data to your Mailchimp audience automatically. Power email campaigns, newsletters, and segmented marketing flows for repeat business.
- [Airship](https://storekit.com/docs/guides/integrations/marketing/airship.md): Connect Airship to storekit to send push notifications, SMS, and in-app messages based on order events. Power lifecycle messaging and re-engagement campaigns.
- [Stampede](https://storekit.com/docs/guides/integrations/marketing/stampede.md): Connect storekit customer data to Stampede for hospitality CRM and WiFi marketing. Enrich guest profiles and run automated email and SMS campaigns at scale.
- [Acteol](https://storekit.com/docs/guides/integrations/marketing/acteol.md): Sync storekit customer and order data to Acteol, the hospitality CRM platform. Build comprehensive guest profiles and power marketing automation campaigns.
- [Google Tag Manager](https://storekit.com/docs/guides/integrations/marketing/google-tag-manager.md): Connect Google Tag Manager to your storekit store to track customer behaviour, measure conversions, and manage analytics and marketing tags.
- [Meta Pixel and Conversions API](https://storekit.com/docs/guides/integrations/marketing/meta-tracking.md): Set up Facebook and Instagram conversion tracking on your storekit store with a Meta Pixel and secure server-side Purchase events via the Conversions API.

#### Loyalty & Gift Cards

- [Leat gift cards and vouchers](https://storekit.com/docs/guides/integrations/leat-gift-cards.md): Let customers pay with a Leat (formerly Piggy) gift card at storekit checkout and on table bills, with full or partial redemption and split payments.
- [Voucher Connect gift card and voucher redemption](https://storekit.com/docs/guides/integrations/voucher-connect.md): Accept gift cards and vouchers in storekit via Voucher Connect. Customers can redeem partial or full balances on orders and table bills at online checkout.
- [Toggle gift card redemption](https://storekit.com/docs/guides/integrations/toggle.md): Accept Toggle gift cards in storekit. Guests can redeem gift cards at online checkout or when paying a bill, with partial balances and split payments.
- [Glu gift card redemption](https://storekit.com/docs/guides/integrations/glu.md): Accept Glu gift cards and membership credit in storekit. Guests redeem their balance at online checkout or on a bill, with partial balances and split payments.
- [Square gift card redemption](https://storekit.com/docs/untitled-page-3.md): Accept Square gift cards in storekit for online orders and pay-at-table, with full or partial redemption and split payments for any remaining balance.

### Reports

- [Sales and accounting reports in storekit](https://storekit.com/docs/guides/reports/overview.md): Track performance and make data-driven decisions with storekit reporting. Sales reports, payout reconciliation, transactions, and pre-order demand analytics.
- [Visitor Metrics Explained](https://storekit.com/docs/guides/reports/visitor-metrics.md): Exact definitions of the Guest activity metrics in storekit: Guests, Sessions, Sessions with Order, Conversion Rate and every Conversion Funnel step.
- [Sales reports: revenue, products, and order trends](https://storekit.com/docs/guides/reports/sales-reports.md): Analyse storekit sales data including revenue breakdowns, popular products, average order value, and trends across stores, time periods, and fulfillment types.
- [Fee Report & Daily Summary](https://storekit.com/docs/guides/reports/fee-report.md): View transaction fees, daily revenue summaries, and reconcile sales to bank payouts in the storekit Daily Summary report. Match net deposits to revenue.
- [All Transactions Report](https://storekit.com/docs/guides/reports/transactions-report.md): View every payment processed through your storekit store, including successful charges, declined attempts with their failure reason, and refunds.
- [Refunded Orders Report](https://storekit.com/docs/guides/reports/refunded-orders-report.md): Track and review every refunded order in storekit. Spot patterns, identify root causes of refund rates, and take action to reduce future refunds across stores.
- [Pre-Orders Product Report](https://storekit.com/docs/guides/reports/pre-orders-report.md): Analyse storekit pre-order demand by product to plan inventory, prep schedules, and staffing for upcoming dates. Spot trends before they hit the kitchen.
- [Marketing Reports](https://storekit.com/docs/marketing-reports.md): Track storefront traffic, guest behaviour, conversion rates, product performance, and traffic sources with storekit's marketing analytics reports.
- [Review Management](https://storekit.com/docs/review-management.md): View customer feedback, respond to Google reviews, and track review performance and ratings from the storekit Feedback dashboard for your stores.

### Notifications

- [Customer Order Notifications](https://storekit.com/docs/guides/notifications/customer-communication.md): SMS and email notifications storekit sends customers during the order lifecycle: confirmation, status updates, delays, pickup, and custom templates.
- [Order Delay Notifications](https://storekit.com/docs/guides/notifications/order-delay.md): Notify storekit customers when their order is delayed beyond the expected time. Manage expectations, reduce complaints, and keep guests updated automatically.
- [Email Deliverability](https://storekit.com/docs/guides/notifications/email-deliverability.md): Learn how storekit sends order emails, what authentication standards are in place, and what to do if emails aren't reaching your customers.

### Platform, Privacy & Security

- [Data Residency](https://storekit.com/docs/privacy-security/data-residency.md): Learn where your storekit data is hosted and processed, with regional data residency options for UK, European, and US accounts to meet local compliance rules.
- [Event Tracking](https://storekit.com/docs/privacy-security/event-tracking.md): Reference for the customer behaviour events storekit collects and how they integrate with analytics platforms like Google Analytics, GTM, and Meta Pixel.
- [Audit Log](https://storekit.com/docs/privacy-security/audit-log.md): Track staff actions across your storekit account with a searchable, exportable audit trail of who changed what, when, from where, and whether it succeeded.
- [Security Policy](https://storekit.com/docs/privacy-security/security-policy.md): How storekit protects your data and maintains platform security including encryption, access controls, audit logging, vulnerability disclosure, and compliance.
- [Performance](https://storekit.com/docs/privacy-security/performance.md): Learn how storekit delivers fast, reliable ordering experiences worldwide with global CDN, optimised images, edge caching, and millisecond-level response times.
- [Blocked Countries](https://storekit.com/docs/privacy-security/blocked-countries.md): Countries where storekit access is restricted for regulatory, sanctions, export-control, and security reasons. Reference for merchants and guests.