> ## Documentation Index
> Fetch the complete documentation index at: https://storekit.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Support

> Reach the storekit support team via live chat, WhatsApp, email, or phone. Find response times, hours of operation, and the best channel for urgent issues.

Our support team is available **20 hours a day, 7 days a week** to help you with any questions or issues.

## Contact Methods

<CardGroup cols={2}>
  <Card title="Live Chat" icon="comments" href="https://dashboard.storekit.com">
    The fastest way to reach us. Click the chat widget in your storekit dashboard for instant support.
  </Card>

  <Card title="WhatsApp" icon="whatsapp" href="https://wa.me/442033189890">
    Message us on WhatsApp for quick responses and easy communication.
  </Card>

  <Card title="Email" icon="envelope" href="mailto:cs@storekit.com">
    Send us an email at **[cs@storekit.com](mailto:cs@storekit.com)** and we'll get back to you as soon as possible.
  </Card>

  <Card title="Phone" icon="phone" href="tel:+442033189890">
    Call us on **020 3318 9890** to speak directly with our team.
  </Card>
</CardGroup>

## Support Hours

| Day             | Hours                   |
| --------------- | ----------------------- |
| Monday - Sunday | 8:00 AM - 1:00 AM (GMT) |

<Tip>
  For the fastest response, use **Live Chat** in your dashboard. Our average response time is under 5 minutes during support hours.
</Tip>

## Before You Contact Us

To help us resolve your issue quickly, please have the following ready:

* Your **store name** or **store URL**
* A clear description of the issue
* Any relevant **order numbers** or **screenshots**
* Steps you've already tried to resolve the issue