> ## Documentation Index
> Fetch the complete documentation index at: https://storekit.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Password Reset

> Reset your storekit account password from the login screen, recover access if you've been locked out, and help team members regain access to their accounts.

## Resetting Your Password

If you've forgotten your password:

1. Go to [dashboard.storekit.com/reset](https://dashboard.storekit.com/reset)
2. Enter your email address
3. Click **Send reset email**
4. Check your email for the reset link
5. Click the link and enter your new password

<Note>
  Password reset links expire. If yours has expired, you'll see "Reset timed out, please request a new password reset" - simply request a new link.
</Note>

## Password Requirements

Your password must be at least 6 characters long.

## Not Receiving Reset Emails?

If the reset email doesn't arrive:

* Check your spam/junk folder
* Verify you're using the correct email address (the one you registered with)
* Wait a few minutes - emails can sometimes be delayed
* Request another reset link

If you still can't access your account, [contact storekit support](/getting-started/contact-support).

## Helping Team Members

If a team member is locked out, ask them to use the **Forgot password?** link on the login page. You cannot reset another user's password for them - each person must reset their own via email.