> ## Documentation Index
> Fetch the complete documentation index at: https://storekit.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Connecting PointOne

> Link a storekit store to a PointOne site with your API Key, Site ID and Organisation ID, then switch the integration on so orders start flowing.

Connecting PointOne links one storekit store to one PointOne site. You enter the credentials PointOne gives you, save them, then enable the integration.

## Prerequisites

* An active PointOne account with API access
* From your PointOne account manager: an **API Key**, the **Site ID** of the site this store maps to, and your **Organisation ID**
* The PointOne integration enabled on your storekit account

<Note>
  If **PointOne** does not appear in your **Integrations** list, the integration isn't enabled for your account yet — [contact storekit support](/docs/getting-started/contact-support).
</Note>

## Connect Your Site

<Steps>
  <Step title="Open the PointOne integration">
    Go to **Stores** → your store → **Settings** → **Integrations**, then select **PointOne**.
  </Step>

  <Step title="Enter your credentials">
    Fill in **API Key**, **Site ID** and **Organisation ID**. All three are required — the page shows *This field is required* under any you leave empty.
  </Step>

  <Step title="Save">
    Click **Save**. The credentials are stored against the store but nothing is sent to PointOne yet.
  </Step>

  <Step title="Turn the integration on">
    Switch **Integration Status** on. The label changes from *Disabled - not sending orders to PointOne* to *Enabled - sending orders to PointOne*, and PointOne becomes the store's POS provider. Click **Save** again.
  </Step>

  <Step title="Import your menu">
    Click **Sync Menu** to pull your PointOne menu into storekit — see [Menu Sync](/docs/guides/integrations/pos/pointone/menu-sync).
  </Step>
</Steps>

<Frame caption="The PointOne settings page with the integration enabled">
  <img src="https://mintcdn.com/storekit/gdndVUwvak0KaFU0/images/pointone/pointone-settings.png?fit=max&auto=format&n=gdndVUwvak0KaFU0&q=85&s=f90b24875bbd1b9f703c76b58c9f241f" alt="PointOne Integration settings page showing API Key, Site ID, Organisation ID, Order Note Template, Integration Status and Sync Menu" width="1440" height="972" data-path="images/pointone/pointone-settings.png" />
</Frame>

<Info>
  Each storekit store connects to a single PointOne site. Multi-site operators connect each store separately with that site's own **Site ID**.
</Info>

## Settings on This Page

| Setting                 | What it's for                                                                                                                            |
| ----------------------- | ---------------------------------------------------------------------------------------------------------------------------------------- |
| **API Key**             | Authenticates every request storekit makes to PointOne                                                                                   |
| **Site ID**             | The PointOne site that receives orders and owns the menu and table bills                                                                 |
| **Organisation ID**     | Your PointOne organisation                                                                                                               |
| **Order Note Template** | Optional. Controls the note attached to each order in PointOne — see [Order Notes](/docs/guides/integrations/pos/pointone/orders#order-notes) |
| **Integration Status**  | The master switch. When off, storekit keeps the credentials but sends nothing to PointOne                                                |
| **Sync Menu**           | Starts a menu import from PointOne. Only shown once the integration is saved and enabled                                                 |

<Tip>
  Changes on this page only take effect once you click **Save** — including the **Integration Status** toggle. If you toggle it before the credentials have been saved, the page tells you to save the configuration first.
</Tip>

## Switching PointOne Off

Turn **Integration Status** off and click **Save**. storekit stops sending orders to PointOne and clears the store's POS provider; your menu and credentials stay in place so you can switch it back on later.

## Next Steps

<CardGroup cols={2}>
  <Card title="Menu Sync" icon="utensils" href="/docs/guides/integrations/pos/pointone/menu-sync">
    Import your PointOne menu into storekit
  </Card>

  <Card title="Orders" icon="receipt" href="/docs/guides/integrations/pos/pointone/orders">
    What storekit sends to PointOne and what happens when it fails
  </Card>
</CardGroup>


## Related topics

- [PointOne POS](/docs/guides/integrations/pos/pointone/overview.md)
- [PointOne Troubleshooting](/docs/guides/integrations/pos/pointone/troubleshooting.md)
- [PointOne Orders](/docs/guides/integrations/pos/pointone/orders.md)
- [PointOne Menu Sync](/docs/guides/integrations/pos/pointone/menu-sync.md)
- [PointOne Pay at Table](/docs/guides/integrations/pos/pointone/pay-at-table.md)