> ## Documentation Index
> Fetch the complete documentation index at: https://storekit.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Tissl to a Store

> Connect a storekit store to Tissl with account credentials, select its Tissl Site, and enable order dispatch when the mappings are ready.

Connect the Tissl account once, then choose a Site for each store. Orders remain disabled until you enable them for the store.

## Open Tissl Settings

Go to **Stores** → your store → **Settings** → **Integrations** → **Tissl**.

> [!NOTE]
>
> Tissl is available only when it is enabled for your account. If it is not listed under **Integrations**, contact storekit support.

## Connect the Account and Store

**1. Enter the account credentials**

For the first store connected to the Tissl account, enter the **API key** and **Organisation ID** in the **Connect to Tissl** form. Ask Tissl support for these details.

The **Connect to Tissl** button stays disabled until both fields are filled. storekit checks the credentials with Tissl before saving them; rejected credentials are not saved.

![Tissl connection form requesting an API key and Organisation ID](https://mintcdn.com/storekit/gv4x7QF5e09Uy0hC/images/tissl/unconnected-account.png?fit=max\&auto=format\&n=gv4x7QF5e09Uy0hC\&q=85\&s=ecccf9a7aefd941874cd58c953503e12)

**2. Reuse the connected account or enter different details**

When the account already has Tissl credentials, select **Connect this store** to reuse them. Choose **Use different details** to enter a different API key and Organisation ID.

![Tissl account already connected, with options to connect this store or use different details](https://mintcdn.com/storekit/gv4x7QF5e09Uy0hC/images/tissl/account-already-connected.png?fit=max\&auto=format\&n=gv4x7QF5e09Uy0hC\&q=85\&s=39677bd95223f338979e67e0224e9bcb)

**3. Choose the Site and review its mappings**

A newly connected store is **Disabled** by default. Choose the store's **Site** first. This loads that Site's **Payment type**, **Gift card payment type**, **Course**, and **Order type** options.

![Tissl card showing a Disabled status.](https://mintcdn.com/storekit/gv4x7QF5e09Uy0hC/images/tissl/new-store-disabled.png?fit=max\&auto=format\&n=gv4x7QF5e09Uy0hC\&q=85\&s=2604f2d77ecc4949d7c98d484b85cf4e)

![The Order handling group showing Integration enabled turned off.](https://mintcdn.com/storekit/gv4x7QF5e09Uy0hC/images/tissl/integration-enabled-off.png?fit=max\&auto=format\&n=gv4x7QF5e09Uy0hC\&q=85\&s=60427b02185448ed9b2262b6204dabd4)

![Saved Tissl settings showing a selected Site and its payment, course, and order mappings](https://mintcdn.com/storekit/gv4x7QF5e09Uy0hC/images/tissl/saved-site-settings.png?fit=max\&auto=format\&n=gv4x7QF5e09Uy0hC\&q=85\&s=a3943218e2c69773be4cf14b643e9bd4)

**4. Enable order dispatch when ready**

Confirm the mappings, turn on **Integration enabled**, and save the settings. Until the integration is enabled and a Site is selected, storekit does not dispatch orders to Tissl.

## Change Account Details

Reconnecting with credentials for the same Tissl Organisation keeps this store's existing settings. If the Organisation ID changes, storekit clears this store's Site and mappings and turns the integration off; choose the correct Site and review the mappings before enabling it again. Other stores' saved settings are not reset by this store's reconnection, so review their Site and mappings against the new Organisation.

## Recover From a Connection Error

If the account check fails, the page shows **Could not check your Tissl account.** Select **Try again** to retry the check; the credential form remains available.

![Could not check your Tissl account alert above the connection form, with a Try again action](https://mintcdn.com/storekit/gv4x7QF5e09Uy0hC/images/tissl/account-check-error.png?fit=max\&auto=format\&n=gv4x7QF5e09Uy0hC\&q=85\&s=cf49a1fd588d3e94e8848c47cad07311)

If settings cannot be loaded, the page shows **Could not load Tissl settings.** Select **Try again** or enter credentials in the **Update Tissl details** form.

![Tissl settings load error with Try again and the Update Tissl details form](https://mintcdn.com/storekit/gv4x7QF5e09Uy0hC/images/tissl/settings-load-error.png?fit=max\&auto=format\&n=gv4x7QF5e09Uy0hC\&q=85\&s=ba5e24b30d8384b580171e4e85d2d3be)


## Related topics

- [Tissl POS Integration](https://storekit.com/docs/guides/integrations/pos/tissl/overview.md)
- [Troubleshoot Tissl](https://storekit.com/docs/guides/integrations/pos/tissl/troubleshooting.md)
- [Connect a custom domain to your storekit ordering page](https://storekit.com/docs/guides/marketing/custom-domains.md)
- [POS-Connected Store](https://storekit.com/docs/getting-started/store-types/pos-connected-store.md)
- [Configure Tissl Orders](https://storekit.com/docs/guides/integrations/pos/tissl/orders.md)


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