> ## Documentation Index
> Fetch the complete documentation index at: https://storekit.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Blocking Pre-Order Timeslots

> Block specific dates or timeslots in storekit to stop customers placing pre-orders during periods you can't fulfil — bank holidays or private events.

Block specific dates or times to prevent customers from placing pre-orders during periods when you can't fulfil them.

## When to Block Timeslots

Blocking timeslots is useful for:

* **Fully-booked periods** — no capacity for additional orders
* **Special events** — private functions or catered events
* **Holidays** — partial closures or reduced service
* **Operational constraints** — planned maintenance or staffing gaps

## How to Block Timeslots

<Steps>
  <Step title="Open Pre-Order Settings">
    Go to your **Orders** or **Pre-orders** settings in the dashboard.
  </Step>

  <Step title="Find Timeslot Management">
    Navigate to the timeslot management section.
  </Step>

  <Step title="Select Date and Time">
    Choose the specific date and time range you want to block. You can block individual timeslots or entire days.
  </Step>

  <Step title="Save">
    Click **Save** to apply the block.
  </Step>
</Steps>

## What Customers See

Blocked timeslots appear as unavailable in the customer's scheduling view. Customers cannot select a blocked slot when placing a pre-order.

<Tip>
  You can block individual timeslots for partial restrictions or block an entire day when you need to close completely for a specific date.
</Tip>

## Related

* [Orders Overview](/guides/orders/overview) — learn about order types and fulfillment
* [Managing Live Orders](/guides/orders/managing-live-orders) — handle incoming orders in real-time