> ## Documentation Index
> Fetch the complete documentation index at: https://storekit.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Refunded Orders Report

> Track and review every refunded order in storekit. Spot patterns, identify root causes of refund rates, and take action to reduce future refunds across stores.

The Refunded Orders report gives you a consolidated view of every order that has been fully or partially refunded, helping you identify patterns and reduce future refund rates.

## Accessing the Report

In the sidebar, click **Analytics** to expand the section, then select **Reports**. Locate the **Refunded Orders** section. Select a store and date range to filter results.

## What the Report Shows

Each refunded order entry includes:

| Field           | Description                                |
| --------------- | ------------------------------------------ |
| **Order ID**    | Unique identifier for the order            |
| **Date**        | When the order was originally placed       |
| **Amount**      | Total refund value                         |
| **Refund Type** | Full or partial refund                     |
| **Reason**      | Reason provided when the refund was issued |

## Using Refund Data

Review your refund data regularly to:

* **Identify patterns** — Spot recurring reasons for refunds (e.g. specific menu items, delivery issues, preparation errors)
* **Track partial vs full refunds** — Understand whether issues are resolved with partial compensation or require full refunds
* **Reduce future refunds** — Address root causes by updating menu descriptions, adjusting preparation processes, or retraining staff
* **Monitor refund volume** — Keep refund rates within acceptable thresholds for your business

## Exporting Data

Click **Export** to download the refunded orders data as a CSV file.

## Related

* [Refunds & Payouts](/guides/payments/refunds-payouts) — How to issue full or partial refunds
* [Reports Overview](/guides/reports/overview) — Full list of available reports
* [Sales Reports](/guides/reports/sales-reports) — Broader sales and revenue analysis