> ## Documentation Index
> Fetch the complete documentation index at: https://storekit.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.
# Store notices and closed store messages
> Configure storekit notice banners and the closed store notice to share updates, set delivery expectations, and message customers when your store is closed.
Store notices let you communicate important information to customers directly on your store. Use them to share updates, set expectations, or highlight promotions.
## Types of Notice
storekit has two distinct notice areas — make sure you're editing the right one:
| Notice | When It Appears | Where to Edit |
| ----------------------- | --------------------------------------------------------------------- | --------------------------------------------------------- |
| **Store notices** | Any time the store is open (or always, depending on display location) | **Stores → \[your store] → Settings → Store Notices** |
| **Closed store notice** | Only when the store is closed or snoozed | **Stores → \[your store] → Settings → Design & Branding** |
* **Store notices** are the configurable banners covered in the rest of this guide — you control the title, body, type, and display location.
* The **Closed store notice** is a single message shown to customers when your store is closed or snoozed. Edit it in the **Design & Branding** settings (see below).
## Editing the Closed Store Notice
The closed store notice is the message customers see when your store is not accepting orders. To update it:
1. In the dashboard, go to **Stores → \[your store] → Settings → Design & Branding**
2. Scroll down to the **Closed Notice** section
3. Edit the message in the text field
4. Click **Save**
Can't find it? The **Closed Notice** section is inside **Design & Branding** settings — scroll down past the logo, colours, and typography options.
## Types of Notice
StoreKit has two distinct notice areas — make sure you're editing the right one:
| Notice | When It Appears | Where to Edit |
| ----------------------- | --------------------------------------------------------------------- | --------------------------------------------------------- |
| **Store notices** | Any time the store is open (or always, depending on display location) | **Stores → \[your store] → Settings → Notices** |
| **Closed store notice** | Only when the store is closed or snoozed | **Stores → \[your store] → Settings → Design & Branding** |
* **Store notices** are the configurable banners covered in the rest of this guide — you control the title, body, type, and display location.
* The **Closed store notice** is a single message shown to customers when your store is closed or snoozed. Edit it in the **Design & Branding** settings (see below).
## Editing the Closed Store Notice
The closed store notice is the message customers see when your store is not accepting orders. To update it:
1. In the dashboard, go to **Stores → \[your store] → Settings → Design & Branding**
2. Scroll down to the **Closed Notice** section
3. Edit the message in the text field
4. Click **Save**
Can't find it? The **Closed Notice** section is inside **Design & Branding** settings — scroll down past the logo, colours, and typography options.
## Notice Settings
Each notice has the following options:
### Title (Optional)
A bold heading displayed above the notice body. Keep it short - 5 words or fewer works best.
### Body
The main message content. Supports basic HTML formatting like ``, ``, and `` tags for links. Line breaks are preserved.
### Notice Type
Controls the visual style of the notice:
| Type | Colour | Best For |
| ----------- | ------ | ---------------------------- |
| **Info** | Blue | General information, updates |
| **Success** | Green | Positive news, confirmations |
| **Warning** | Yellow | Important alerts, delays |
| **Neutral** | Grey | Subtle messages, legal text |
### Display Locations
Choose where the notice appears:
* **Menu** - Shown at the top of the menu page
* **Basket** - Displayed in the basket/checkout sidebar
* **Order Status** - Visible on the order confirmation page
* **Modal Before Checkout** - Shows as a popup that customers must acknowledge before completing their order
You can enable multiple locations for the same notice, or create different notices for different locations.
The modal before checkout is commonly used for allergen notices. See our [Allergen Strategy](/guides/compliance/allergen-strategy) guide for more options.
## Use Cases
### Temporary Closures or Delays
Warn customers about kitchen delays, reduced menus, or temporary closures.
> **Title:** Kitchen Delays\
> **Body:** We're experiencing high demand. Orders may take 15-20 minutes longer than usual.\
> **Type:** Warning\
> **Location:** Menu, Basket
### Delivery Information
Set expectations about delivery times or areas.
> **Title:** Delivery Notice\
> **Body:** We deliver within 3 miles of our restaurant. Orders outside this area will be cancelled.\
> **Type:** Info\
> **Location:** Menu
### Promotions
Highlight current offers or discounts.
> **Title:** Weekend Special\
> **Body:** 20% off all pizzas Friday-Sunday. Use code WEEKEND20 at checkout.\
> **Type:** Success\
> **Location:** Menu, Basket
### Allergen or Dietary Warnings
Important information customers need before ordering.
> **Title:** Allergen Information\
> **Body:** Our kitchen handles nuts, gluten, and dairy. Please contact us directly if you have severe allergies.\
> **Type:** Warning\
> **Location:** Modal Before Checkout
### Order Confirmation Details
Useful information after the order is placed.
> **Title:** What's Next?\
> **Body:** You'll receive a text when your order is ready for collection. Please bring ID for alcohol orders.\
> **Type:** Info\
> **Location:** Order Status
### Event or Catering Orders
Set expectations for large orders.
> **Title:** Catering Orders\
> **Body:** Orders over £200 require 48 hours notice. We'll call to confirm your order within 2 hours.\
> **Type:** Info\
> **Location:** Modal Before Checkout
## Tips
* **Keep it brief** - Customers scan, they don't read essays
* **Use the right type** - Yellow for things they need to know, blue for nice-to-know
* **Don't overdo it** - One or two notices maximum, more feels spammy
* **Update regularly** - Remove outdated notices promptly
* **Use the modal sparingly** - Only for critical information that requires acknowledgement