> ## Documentation Index
> Fetch the complete documentation index at: https://storekit.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Pub Delivery

> Deliver food to local pubs, bars, and venues using storekit QR code ordering. Place codes at tables and your kitchen delivers food directly to seated guests.

Pub delivery lets food businesses expand their reach by placing QR codes in local pubs, bars, and other venues. Guests scan, order, and your food is delivered directly to them at the pub. This guide explains how to set up tables as pub locations with linked delivery addresses.

## How It Works

1. Partner with local pubs to place your QR codes
2. Each pub is set up as a "table" with a linked delivery address
3. Guests scan the QR code at the pub
4. They order from your menu and pay online
5. The order comes through as a delivery to that pub's address
6. You deliver the food to the pub

This model works for any food business without their own seating - dark kitchens, takeaways, food trucks, or home caterers.

## Setting Up Pub Delivery

### Step 1: Enable Dine-in Ordering

Even though you're delivering, we use the dine-in system to manage pub locations.

1. Go to **Settings > Operations**
2. Enable **Dine-in ordering**
3. Keep **Delivery** enabled (required for address linking)

### Step 2: Rename the Table Descriptor

Change "Table" to something appropriate for your setup:

1. Go to **Settings > Store Settings**
2. Set **Table Descriptor** to one of:

| Descriptor | Best For                     |
| ---------- | ---------------------------- |
| Pub        | Traditional pub partnerships |
| Venue      | Mix of pubs, bars, clubs     |
| Location   | General delivery points      |
| Bar        | Bar-focused partnerships     |

Customers will see "You're ordering to: The Red Lion" instead of table numbers.

### Step 3: Create Areas by Neighbourhood

Organise pubs into areas based on your delivery zones:

1. Go to **Settings > Tables**
2. Click **Add Area**
3. Name by neighbourhood or zone:
   * "City Centre"
   * "Northside"
   * "Within 2 miles"

This helps you manage delivery logistics and see which areas perform best.

### Step 4: Add Pubs as Tables

Add each partner pub:

1. Click into an area
2. Click **Add Table**
3. Enter the pub name: "The Red Lion", "The Crown & Anchor"

<Tip>
  Use the pub's actual name so it's instantly recognisable to customers and delivery drivers.
</Tip>

### Step 5: Link Delivery Addresses

This is the key step that makes pub delivery work. Each pub needs its address linked so orders route correctly.

<Note>
  Contact support to link a delivery address to each pub/table. Provide:

  * The table/pub name
  * Full delivery address including postcode
  * Any delivery instructions (e.g., "Side entrance", "Ask for bar manager")
</Note>

Once linked, orders to that pub automatically:

* Come through as delivery orders
* Include the pub's address
* Show on printed tickets with full delivery details

### Step 6: Generate QR Codes

Create QR codes for each pub:

1. Go to **Settings > Tables**
2. Click the QR icon next to each pub
3. Download the QR code
4. Provide to the pub for display

Consider creating branded table talkers or beer mat inserts with:

* Your logo and food photos
* The QR code
* "Scan to order food to your table"

## Example Configuration

### Pizza Kitchen with 8 Partner Pubs

**Table descriptor:** Pub

| Area        | Pubs                                              |
| ----------- | ------------------------------------------------- |
| Town Centre | The King's Head, The White Horse, The Fox & Hound |
| Riverside   | The Anchor, The Boat House                        |
| High Street | The Crown, The Railway Tavern, The George         |

Each pub has its address linked via support, so when someone at The Anchor orders a pizza, you see:

```
ORDER #1234 - DELIVERY
----------------------
Deliver to: The Anchor
12 River Lane
Townsville
TV1 2AB

Instructions: Ask for duty manager

1x Margherita (12")
1x Pepperoni (12")
2x Garlic Bread
```

## Pricing Strategies

### Option 1: Include Delivery in Menu Prices

Increase menu prices slightly for pub orders to cover delivery:

* Regular takeaway menu: £12 pizza
* Pub menu: £14 pizza (covers delivery cost)

Create a separate menu for pub ordering with adjusted prices.

### Option 2: Add a Delivery Fee

Set a standard delivery fee that applies to all pub orders:

1. Go to **Settings > Store Settings**
2. Set a **Service Charge** (e.g., 200 for £2.00)
3. Label it "Delivery fee"

### Option 3: Pub-Specific Pricing

Work with each pub on a commission or fee structure:

* Pub takes a cut of each order
* You charge a small delivery fee
* Price adjustments based on distance

## Partnering with Pubs

### What to Offer Pubs

* **No kitchen needed** - they can offer food without cooking
* **Increased dwell time** - guests stay longer when fed
* **Higher drink sales** - food encourages more rounds
* **No staff required** - you handle everything

### What to Ask For

* **Prominent QR placement** - tables, bar, menus
* **Staff awareness** - bartenders can recommend ordering
* **Delivery access** - where should drivers go?
* **Peak time coordination** - busy periods, events

### Simple Partnership Agreement

Cover these basics:

* QR code placement locations
* Delivery handoff process
* How complaints are handled
* Trial period and review

## Operational Tips

### Set Realistic Prep Times

Account for:

* Kitchen preparation
* Travel time to the pub
* Finding the customer

Set your prep time in **Settings > Operations** accordingly (e.g., 30-45 minutes).

### Delivery Instructions

When contacting support to link addresses, include helpful instructions:

* "Deliver to bar, ask staff to announce"
* "Beer garden entrance on left side"
* "Text customer on arrival"

### Handle Peak Times

Friday and Saturday nights will be busiest. Consider:

* Limiting orders per time slot
* Adding staff during pub peak hours
* Pausing distant pubs when overwhelmed

### Track Performance by Pub

Use order reports to see:

* Which pubs generate most orders
* Average order value per pub
* Peak ordering times

Focus marketing efforts on high-performing locations and consider removing underperforming ones.

## Customer Experience

When a guest scans the QR code at the pub:

1. Your menu opens with the pub pre-selected
2. They see "Ordering to: The Red Lion"
3. They browse, customise, and add items
4. At checkout, delivery address is pre-filled
5. They pay online
6. Order prints in your kitchen with pub name and address
7. You deliver to the pub
8. Staff or driver finds the customer

The guest never enters an address - it's all handled automatically.

## Scaling Up

Once you've proven the model with a few pubs:

1. **Expand the pub network** - approach similar venues
2. **Create pub-specific promotions** - "£2 off at The Crown this week"
3. **Add events** - match day specials, quiz night deals
4. **Consider exclusivity** - become the "official food partner"

## Troubleshooting

| Issue                             | Solution                                               |
| --------------------------------- | ------------------------------------------------------ |
| Customer left before food arrived | Take mobile number at checkout, text on arrival        |
| Driver can't find customer        | Clear delivery instructions, ask pub staff to announce |
| Wrong pub selected                | Ensure QR codes are pub-specific and clearly placed    |
| Pub removed QR codes              | Check in regularly, maintain relationship              |

## Related Guides

* [Dine-in & Tables](/guides/fulfillment/dine-in-tables) - Core table setup
* [Delivery Fee Strategies](/guides/increasing-sales/delivery-fee-strategies) - Pricing your delivery
* [Printer Setup](/guides/printing/printer-setup) - Kitchen printing
* [Opening Hours](/guides/store-settings/opening-hours) - Match pub trading hours