> ## Documentation Index
> Fetch the complete documentation index at: https://storekit.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Collecting Payment for an Unpaid Order

> Send a storekit payment link straight from a cash or invoice order so the customer can pay online. Available on catering stores using storekit Payments.

Catering orders are often placed with payment to follow — the customer confirms by phone, you take the order as cash or invoice, and the money arrives later. The order page has a shortcut for this: it creates a one-off payment link for the order total and sends it to the customer in one step.

<Info>
  The prompt appears on an order when all of these are true: the store has **Catering** enabled, the store uses storekit Payments, the order was placed as cash (no online payment was taken) and the order total is above zero. Stores without catering do not see it; create a link from **Payment Links** instead and put the order number in **Reference**.
</Info>

## Send the Link From the Order

<Steps>
  <Step title="Open the order">
    Click **All Orders** in the left-hand navigation and open the order.
  </Step>

  <Step title="Find the prompt">
    At the top of the order a panel reads **No online payment collected** — **Send a payment link to collect**.
  </Step>

  <Step title="Send">
    Click **Send Payment Link**.

    * If the order has a customer email address or phone number, the link is created and sent to it straight away.
    * If it has neither, the **Send Payment Link** dialog opens so you can enter an **Email** or **Phone**.
  </Step>
</Steps>

The panel changes to **Payment link created** with the status **Waiting for payment**. From here you can **Copy Link** to paste it into a message yourself, or **Resend** to send it again.

## When the Customer Pays

The panel shows **Payment received**. The link is a one-off link, so it closes after this payment; it also appears in **Payment Links** with the order attached and a **Created via** value of order, where you can see the transaction and refund it if needed.

The order itself keeps its original payment method. The payment link is the record of the money collected, and it settles into the same payouts as your online orders.

## What the Link Contains

The link is created with:

* **Title** — the order number
* **Pricing** — **Set price** at the order total
* **Link type** — **One-off**
* **Store** — the order's store

You cannot change the amount from the order page. To collect a different amount (a deposit, or a total after a discount agreed afterwards), create a link from **Payment Links** — see [Creating a Payment Link](/docs/payment-links/creating-a-payment-link).

## Related Guides

<CardGroup cols={2}>
  <Card title="Cash payments" icon="money-bill" href="/docs/guides/payments/cash-payments">
    Accepting orders without taking payment upfront.
  </Card>

  <Card title="Refunds and Transactions" icon="rotate-left" href="/docs/payment-links/refunds-and-transactions">
    Refunding a payment collected through a link.
  </Card>
</CardGroup>


## Related topics

- [Creating a Payment Link](/docs/payment-links/creating-a-payment-link.md)
- [Payment Links Overview](/docs/payment-links/overview.md)
- [Payment Links Reference](/docs/payment-links/reference.md)
- [Cash and pay-on-collection orders](/docs/guides/payments/cash-payments.md)
- [Sharing a Payment Link](/docs/payment-links/sharing-a-payment-link.md)