> ## Documentation Index
> Fetch the complete documentation index at: https://storekit.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Blocked Countries

> Countries where storekit access is restricted for regulatory, sanctions, export-control, and security reasons. Reference for merchants and guests.

storekit restricts access from certain countries to comply with international sanctions, export control regulations, and to maintain platform security and integrity.

## Blocked Countries

Access to storekit services is blocked from the following countries:

| Code | Country     |
| ---- | ----------- |
| AF   | Afghanistan |
| AM   | Armenia     |
| AZ   | Azerbaijan  |
| BD   | Bangladesh  |
| CN   | China       |
| IN   | India       |
| IR   | Iran        |
| IQ   | Iraq        |
| KZ   | Kazakhstan  |
| KP   | North Korea |
| LA   | Laos        |
| NG   | Nigeria     |
| PK   | Pakistan    |
| RU   | Russia      |
| RW   | Rwanda      |
| SY   | Syria       |
| UA   | Ukraine     |
| VN   | Vietnam     |

## What This Means

* **Store access**: Customers located in these countries will not be able to access storekit-powered ordering pages
* **Dashboard access**: Merchant dashboard access from these countries is also restricted
* **API requests**: API calls originating from blocked countries will be rejected

<Warning>
  If you believe your access has been blocked in error, please [contact our support team](/getting-started/contact-support) for assistance.
</Warning>

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="Why are these countries blocked?">
    Access restrictions are in place to comply with international sanctions, export control laws, and to protect the security of the platform and its users.
  </Accordion>

  <Accordion title="Can I request access from a blocked country?">
    Country-level restrictions are applied at the platform level and cannot be overridden for individual accounts. If you believe your access has been restricted in error, please contact our support team.
  </Accordion>

  <Accordion title="How is my location determined?">
    Location is determined by the IP address of the incoming request. VPN or proxy usage does not exempt users from these restrictions.
  </Accordion>
</AccordionGroup>