# Casual dining

> Faster table turns with pay-at-table, splitting that does not hold up service, and QR ordering on the terrace. One menu across every area.

Canonical: https://storekit.com/online-ordering-system/for-casual-dining-restaurants

**Turn tables without rushing anyone** Pay-at-table removes the two slowest minutes of every cover - the wait for the bill and the wait for the card machine. Around 18% faster turns, without a single guest feeling hurried.

**7 min** Saved per table with pay-at-table

## What this kind of operation worries about

- **The bill takes longer than dessert** - Guests settle on their own phone the moment they are ready, not when a server next passes. The table is free while they are still saying goodbye.
- **Splitting holds up the pass** - By item or evenly, sorted between the guests on their own phones, without occupying a member of staff for six minutes.
- **Covers you never upsold** - The prompt for another round or a dessert runs on every table rather than when someone remembers to ask.
- **One menu, several rooms** - Terrace, bar and dining room can run different service styles off the same menu - QR ordering outside, table service in, one set of prices to maintain.

## Questions

### Does this replace table service?

No, and it should not. Pay-at-table is an option on the bill, not an instruction. Servers still take the order and run the floor; what goes away is the ten minutes at the end where a table is occupied by people who have already decided to leave.

### What happens to tips?

Tipping is prompted at the point of payment, with the default rate you set, and reports by server where your EPOS supports it. Operators generally see tip rates hold or improve compared with a card machine handed across the table.

### Can we use it in some areas and not others?

Yes. Channels are configured per area, so you can run QR order-and-pay on the terrace, pay-at-table only in the dining room, and nothing at all in a private room.

## Related

- [QR order and pay](https://storekit.com/products/order-pay-qr-ordering)
- [Pay at table](https://storekit.com/products/pay-at-table-digital-bills)
- [Takeaway & delivery](https://storekit.com/products/takeaway-system-for-restaurants)
- [Daisy Green: 84 hours a day back](https://storekit.com/case-studies/how-daisy-green-saves-84-hours-per-day-with-pay-the-bill)
- [Hot Rocks: leaner teams, QR across terrace and floor](https://storekit.com/case-studies/hot-rocks)
- [Sprout & Co: 5K sign-ups, record sales in week one](https://storekit.com/case-studies/sprout-and-co)