# Pubs & bars

> Order-and-pay at the table, digital tabs with no card behind the bar, and garden service that does not need a queue.

Canonical: https://storekit.com/online-ordering-system/for-pubs-and-bars

**The round nobody had to queue for** Order-and-pay at the table means guests keep drinking instead of standing at the bar deciding whether it is worth it. Digital tabs mean nobody leaves a card behind the pumps.

**+18%** Spend per head with order and pay

## What this kind of operation worries about

- **The bar queue costs you rounds** - Every guest who looks at three deep and decides it is not worth it is a round you did not sell. The queue is not a capacity problem, it is a revenue one.
- **Tabs are a liability** - Digital tabs are pre-authorised on the guest's phone. No cards stored behind the bar, no walkouts to chase, no envelope of forgotten Visas at close.
- **Garden and terrace service** - Guests order from wherever they are sitting. Staff run drinks out instead of walking back and forth taking them.
- **Match days and big nights** - Pause the kitchen and keep the bar open, cap orders per fifteen minutes, or switch the whole venue to collection-from-bar in one tap when it gets loud.

## Questions

### How is age verification handled?

Age-restricted items are flagged at checkout and confirmed by staff on delivery of the round, the same check you already make at the bar. The order does not bypass your licence obligations, it just moves the queue.

### Do guests need to download an app?

No. A scan opens the menu in the phone's browser. No app, no account, no password - which matters more in a pub than anywhere else, because the alternative is standing in the queue.

### What stops someone running up a tab and walking out?

The tab is pre-authorised against their card when they open it, so the payment is secured before the first drink is poured. Nothing is held behind the bar and there is nothing to chase.

## Related

- [QR order and pay](https://storekit.com/products/order-pay-qr-ordering)
- [Digital tabs](https://storekit.com/products/digital-tab-qr-add-to-bill-for-restaurants)
- [Pay at table](https://storekit.com/products/pay-at-table-digital-bills)
- [Livelyhood: fastest QR journey](https://storekit.com/case-studies/livelyhood-pubs-the-quickest-qr-order-pay)
- [Boom Battle Bar: 2× revenue, 29 locations in 9 days](https://storekit.com/case-studies/boom-battle-bar)
- [Hot Rocks: leaner teams, QR across terrace and floor](https://storekit.com/case-studies/hot-rocks)
