Rated excellent (270+ reviews)
iZettle’s point-of-sale solutions make managing your day-to-day operations easier – so you can sell more and focus on what you love.
iZettle is a payment processor which comes with free basic POS software called iZettle Go. The software is generic and equally suitable for merchants of all kinds. (iZettle also have a premium offering called iZettle Pro). Compare with Square which has the same business model.
For payment processing, iZettle charge 1.75% per transaction, with no contract. The POS software is free.
Truthfully, not that much. We work more closely with iZettle – but either choice is great if you’re looking for a simple system. If you’re looking to grow in the future, iZettle integrates with a larger number of sophisticated POS apps – including its premium option.
As it’s a payment processor, iZettle needs its own brand card reader. All the hardware listed here should work. The iZettle POS system is an app which can download onto an iPad, iPhone, or Android device. iZettle has a really big range of integrations including most POS if you’re just interested in payments.
Support is available 9-5 on weekdays.
iZettle needs its own card reader to work properly but you can download the app for free. For a referral, email firstname.lastname@example.org.
£29 per month
£39 per month per iPad
iZettle Go is a great choice for merchants – probably the best if you have a lower than £10 average transaction fee or you have a lower than £8-10K turnover. It matches top free EPOS software with cheap payment processing and low hardware costs. iZettle’s huge number of integrations make it perfect for merchants who plan to grow – it gives you lots of options as you get bigger.
Call on 020 3874 1470 or email email@example.com and ask to schedule a call. Tell us you’re thinking of going for iZettle. We’ll answer two or three quick questions about your business – that will let us double check it fits what you’re looking for, and can integrate with any software you already have. Then, we can sign you up and give you a free card reader. Buy the rest of your hardware from us for a one-stop shop with next day delivery.
iZettle is part of a new generation of EPOS and payment solutions – they do both your EPOS software and your payment processing. (although you could use iZettle only for payment processing, alongside another EPOS). iZettle is among the easiest EPOS systems to set up. iZettle has basic EPOS software – it’s great for free software, but it has fewer functions than some of the options which charge. Lots of EPOS software designed for bigger stores can integrate with iZettle Go. So you could use these EPOS software as your till software, and iZettle as the payment provider only.
Businesses with card revenues of 8-10k per month or less; and Businesses with low average transaction values (less than £10): e.g. iZettle can be a great option for a chain of coffee shops turning over £10m per annum with average transactions of £5. Ask us for help to figure this out!
There’s no contract, no minimum monthly fee and you’ll pay commissions as you go: you can start and stop accepting cards whenever you like. iZettle charges 1.75% or less of every transaction. If you know how, it’s possible to negotiate a lower fee. iZettle pays your money NET: the commission is taken before the money enters your account, so there is no need for a direct debit. The remittance to your account takes 2 working days. So if you take money on Thursday, you’re getting it on Monday. This is standard in payments.
– An iZettle card reader needs to be paired (bluetooth-connected) to a phone or tablet in order to function. It’s as easy as connecting your phone to an audio speaker.
– iZettle card reader can’t print receipts, but you can purchase a separate printer through our website. You can also just send your receipts via email, from the iZettle app.
– For iZettle to authorise transactions, the phone or tablet paired with the iZettle card reader must be connected to the internet – either through a SIM (2G/3G/4G) or WiFi.
– iZettle accepts all card types including foreign cards, Amex, and all contactless payments (Card, Apple Pay, Google Pay etc.) – at no extra cost.
– The iZettle card reader is sleek and takes no counter space.
You can have as many iZettle readers as you want paired with your account
This means we can check you’re good to go and get you on a cheaper rate. It takes 10 minutes and we can even discount a card reader when you buy through us.
To download an app you need a tablet or smartphone. Most will work – but check our quick hardware guide for extra advice. You’ll also need the iZettle card reader. Unlike other card readers, the iZettle card reader does not print receipts, so you may also need to buy a receipt printer.
And that’s it! Anything else is extra: barcode scanner, barcode printer, cash drawer, or a kitchen printer if you send food tickets to chefs, and maybe a stand for your tablet. All can be bought from our website, but are not essential for taking payments and registering transactions. Give us a call to get help on choosing the right equipment! Or check our quick hardware guide at the bottom of the review.
Download the app onto your chosen EPOS tablet or smartphone. (You can download the same account to multiple devices.) Or, log in online to view your back office.
The set-up for iZettle is really quick. I downloaded iZettle onto my (Android) smartphone to show you the next steps. The information you’ll need is:
Company Info – company name & number, address
Turnover details – estimated avg transaction size & volume
Personal details – name, phone, DOB
Bank Account – this needs to be your company’s bank account or it won’t work
And then you’re done. You also have to connect your card during this process. That works by bluetooth via a pairing process.
After a quick sign up, it’s easy to start using the iZettle app to sell things. You can view the buttons which represent different products, and when you take the goods to the basket, it will cue the price of the basket on the card reader, ready for the customer to pay.
There are folders – (e.g. “sandwiches”) products – (e.g. “tasty bacon”) and variables – (e.g. normal/large)
After you’ve paired your card reader to your account, simply tap the product that the customer selects and the price will display on the reader. Then, when they tap their card against it – voila! The money will be deposited in your account in set intervals (control this via settings on your iZettle log-in).
It’s easy enough to manually add items in this view – you can toggle an “edit” mode and write out the name, product variants, and more – but it’s time intensive. If you have a large stock, you can import a .csv file via your log in.
iZettle’s “back office” can be logged into via a computer, and gives the user a variety of ways to better understand their business.
The views are:
This is designed to give you a snapshot of your business (screenshot below). You can see it shows you how much you’re selling over time, and whether your card sales are growing month on month. There’s a cursory look at some top stats – including whether you have people returning with the same cards.
Where it says “integrate with Xero” meaning there’s a free integration available – you can hit a couple of buttons and a lever pulled in one changes the other.
Sales has three sub-views – invoices, account statement, and receipts.
Reports shows you two things – first, how much you’ve paid in iZettle’s payment fees (many competitors we could name don’t do this) and second, how much you’re processing. This is pretty basic compared to the more sophisticated software on the market – but for free software, it’s good.
This is an important page. It has two tabs.
In the funding tab, iZettle offers a loan – which is based on your processing history data. It’s an alternative model to normal loans: it doesn’t use “interest” as a percent of outstanding owed money, rather it stipulates the cost of the loan on day 1 and then takes its money back based on how much you process in each month.
The e-commerce iZettle site costs £29 per month. E-commerce platforms can get expensive when you start to sell a lot, so this is cheap and basic.
This is the bar of smaller tabs which couldn’t be fit overhead. They include:
These are just some software brands which can plug into an iZettle reader – (metaphorically. You can use Bluetooth IRL)
Remember, iZettle is two things – software, and payments.
iZettle payments is the most widely-integrated payment option on the shelf. If you’re taking your first step setting-up, and you’re not sure which EPOS software you want – that makes this a great choice. Think of it as room to grow. As you get bigger, and your EPOS needs get more sophisticated, you can continue to use iZettle payments when you graduate out of iZettle software.
iZettle EPOS software is integrated with a few different software types – including accounting software and e-commerce software. To integrate their accounting partner, Xero, go to iZettle’s “overview” page. For other integrations, there should be a choice to integrate with iZettle when you’re setting up payments through that software.
iZettle also have their own offerings both in premium EPOS and e-commerce. Their e-comm platform starts at £29/month and their premium EPOS costs £39/month per till.
iZettle’s EPOS software is free. Obviously, this makes them great value.
iZettle charges a flat 1.75% rate on payments which will normally be more expensive than an “acquirer” like worldpay, depending on your circumstances. But here’s our big secret on payments: if you know how, iZettle will negotiate with you. We have a professional arm-twister working in house – so we know how to get a discounted rate through iZettle.
An acquirer would charge an interchange + + rate. The interchange varies by card type, and includes a “+ 3p” component. That means whether or not this will be cheaper for you depends on multiple factors.
If you’re not sure, email firstname.lastname@example.org and ask for advice on the cheapest payment provider. We’ll do some maths (which it’s difficult to do yourself) – for example, we’ll estimate the rate you would be able to negotiate in interchange + + format based on your transaction size, volume, and foreign card intake – and work out whether it’s cheaper.
(A final note is that iZettle does have transaction limits – of £200,000 per day. But if you’re processing that much, iZettle is not the cheapest and you should not be using them.)
TLDR: iZettle is amongst the cheapest for transactions, especially below £6K per month. It’s possible to negotiate them to lower than their 1.75% rate. A fixed rate means that billing is simpler, and there’s no contract. Contact StoreKit to see if you could get a discount.
An EPOS system is so important to your business that when it goes down, you go down. That’s why we put an emphasis on how well protected the customer is.
We’d say you’re quite well protected through iZettle. Here’s our thinking:
If you’re considering iZettle, you might be looking at “two-in-one solutions”. That means companies that do payment processing and EPOS software – or you might just be looking at payments.
Here’s our cheat sheet:
These two-in-one solutions all work in the same way when it comes to payments. They have a fixed rate of around 1.75%, they include basic EPOS (or you can choose to integrate high-end EPOS) and they come with their own card reader. The competitor cheat-sheet here only shows two-in-one solutions.
If you’re not sure whether a two-in-one solution is right for you, book a call and we can talk you through why you might want one. Tell us you’re thinking of going for a “payment facilitator” and you want to know whether it’s the cheapest option. The other option is called an acquirer.
Upsides: can be cheaper in some circumstances (high processing volumes, high average transaction size, few foreign cards).
Downsides: acquirers are much more expensive on the flipside (lower volumes, lower average transaction size, lots of foreign cards). Plus, there’s a contract involved – usually a couple of years – and they take about a week to set up.
Two competitors are head and shoulders above the others here – Square and iZettle have superior software to Sum Up and PayPal Here. That’s based on the level of functionality and the ease of use. PayPal is the most expensive and the least usable – so we’ll take you through SumUp and Square.
Upsides: looks great, and the EPOS is pretty good
Downsides: doesn’t accept Chinese or Japanese cards, and fewer integrations with better EPOS software.
Upsides: it starts at the cheapest rate, can be used abroad
Downsides: very basic EPOS, and becomes uncompetitive pretty quickly as you grow.
If you want to get a great cheap EPOS system working as quickly as possible, iZettle is probably for you. We can refer you at a discount if you email email@example.com and tell us you’re thinking of iZettle. It’s become a mainstay for cafes, shops, bars, clubs, all around the UK.
If you need a full iZettle EPOS system, try building a whole kit for a complete one-stop shop. But the cheapest way you can get everything working is to buy a card reader, a receipt printer, and your own device.
For a full iZettle EPOS system, which we recommend for tills, you need:
By device, we basically mean hardware which can download an app. That’s an iPad, iPhone, Android Tablet, or Android Phone. That means Windows and Huawei phones are not supported.
(Not sure what your device is? Samsung, Nokia, LG, and Moto tend to use Android – but you can double check by looking for “Google Play Store” in your apps. If it’s there, you use Android.)
For this, we sell iPads. We price-match with Apple on these. But remember, if you’re a market stand, you want to choose an iPad which supports a SIM. That means it will have internet available – which the payment processing requires to work. Browse iPads
iZettle requires its own card reader. It’s sleek and white. Modern. Ergonomic.
iZettle recently launched a new card reader, iZettle card reader 2. To you or me, it’s the same as the iZettle card reader 1 and there’s no need to upgrade. It does have a green button, though, and there are some superficial differences – the on/off button is less flimsy.
iZettle card readers do not print receipts (although they can email/text receipts if you take the relevant info from your customer) – so you need to buy one. You have four choices:
USB Apple/Android – Remember, the difference is more than just cables – they will not work with the wrong operating system.
USBs are generally the cheapest and most restrictive kind of receipt printer. It needs to be plugged in to the tablet, meaning that both your tablet and your printer are stuck where they are – so it’s a good choice if you have fixed tills. You can find a USB receipt printer for Apple tablet here and for Android here. You’ll need an extra OTG adapter for android. Browse
Ethernet – this one works via the internet. The printer needs to be plugged into your WiFi router (via an ethernet cable, included), but you can take the iPad wherever you like – for example, to a table in your restaurant. You can also attach multiple printers to one device with these – so you can print a little here, print a little there – and see how you go. Browse
Bluetooth – this is wireless as far as the connection goes, but it still needs plugging into the wall. If you have a market stand, and you don’t have a router but a SIM, this is the printer you need. It’s the most expensive of the three. It’s also one device per printer, and vice versa. Browse
You also need to get thermal paper till rolls which are very cheap.
These are pretty fungible and do what they say on the tin. Cash draws come with OTG cables which plug in to any receipt printer if you want them to open automatically when someone makes a purchase. Browse
We have funky stands for tablets of all shapes and sizes. We’re the only UK stocking for some of these bad boys. Browse.
These are for when you have a kitchen, and you want to send tickets to it. Now, you can use (cheaper) receipt printers for this, but they use something called “thermal paper” which blackens when it gets hot. Kitchen Printers use ink and normal paper, are designed for hot environments, and to be heard among the kitchen din. Browse
1D is fine for barcodes, 2D is what you need for fancy stuff like QR codes. Browse
If you’re worried you’ll get mismatching items, you can build a kit here.
5 of 5
Was easy to set up and upload pictures pricing and everything especially for first time users and customer support team is good they are very helpful and answered all my questions which made me decide and go for it
I don’t have any problems with the system at all for now. And the till overall no complaints. No problems
4 of 5
3 of 5
Quick to set up, easy and intuitive menus, great that you can set up products online as well as via app. Loads more features in iZettle go than i was expecting, previously we used Sumup which is very much lacking in features and functionality.
I'd love it to have training mode, iZettle pro has this but iZettle go doesn't and it's a bit more difficult to train people and test set up without training mode and causes accounting issues when linked directly to Xero doing false training transactions.
Small and compact
Easy to use
Works on data and wifi
Cheaper rates than all the main card service providers
Great for small businesses
Great for small spaces
Sometimes pops off the WiFi and takes a while to go back
Once they update the software past your iPad it stops working
iZettle has been simple to setup from the beginning. We are now receiving finance, smaller card fees and have implemented barcode scanning. This has all lead to a smooth running business.
Better software and integration with other platforms would be great. Currently neither the pro app or the standard app cover all of our needs as we need table management as well as selling items from the shop.
2 of 5
Easy to use.
Great app with many features.
Website with many options and printable reports.
Fair fees and easy to understand.
Time taken from transaction to money deposited in your bank seems quite long in this digital age.
It is very easy to set up and is a lot better than the bank’s for price to take cards
No rentals for the card reader and the customer services is fantastic
The staff are friendly and helpful the card payments are in the bank account in 3 days
I am vary happy with the service .i get from iZettle no complaints the staff are very friendly
And the service is very good.
Quick set up, bluetooth connectivity. Good availability of accessories. Speedy delivery. Easy on-line access. Good reporting functionality. Light and ergonomic hand-held devices. Easy integration with other-brand printers
High %age commission - will probably end up looking at alternative providers which is a shame given ease of use
Easy to set up costing on the apps and helps you add them together and connects straight away. Easy to control the home page and move icons around to where you need them
the izettle sometimes takes too long to connect and if it goes onto standby mode and you make a sale takes awhile to reconnect
Simple and easy to use, quick transaction time for the customer. Once you have purchased the kit - no monthly fee apart from card fees.
Good feed into my accounting package for VAT purposes.
Support can be frustrating and the functionality limited. Reporting restrictive for a retail business. Support do not always answer the query or come back to you - I still have an unanswered question. I complete many feedback forms and I am not sure anything happens with them. Funding is excellent although I am disappointed that the cost seems to be rising...and so too do my card fees??
Very easy set up and simple to use. Just opened my business and I am really pleased with the functions that I am able to use. Would definitely recommend this product especially for small businesses. The products are very well made and do not take up too much space on the counter. Delivery of the products was very quick and they is a help facility if you need it when ordering. Good choice of printers depending on how much space you have and also the fact that you can have mobile products if you need them.
I have none so far as I find the products very easy to use. I have only been open a few weeks and have had no reason to find fault. Would be good to have a spare USB lead as mine broke at the connection, however this was due to the iZettle reader being moved around with the lead in so not a fault of the product itself. It does take a few days for the money to go into your account where other products can be quicker but as long as you are aware of this it is not a problem.
Its super easy to setup the interface is super clean, also the control panel functions are great to compare sales and data. The service is exceptional and device very rarely has problems in comparison to others i have used. The speed of payments are very very fast.
The only set back of izettle is the fee, you can negotiate lower rates depending on your volume, but never low as the conventional pos card payment devices.
Easy tap payments.
Easy to set up.
The charge lasts me for a good couple of weeks.
Quick to recharge.
I'm abut unhappy that they no longer stock equipment for the I zettle reader therefore making you have to buy the izettle 2 when complications arise.
Ease of use and set up along with integration with the existing Point of Sale system we are using have made it a valuable tool for our small business and one we would certainly recommend to other businesses
Had a few issues with refunds but all resolved with relative ease by the customer support team who really helped fix the issues
Easy setup. Ready to use in minutes.
Good for small business.
Real time update on sales. Able to view sales in all my stores anywhere in the world.
Compact size compares to normal POS system.
Can’t do partial refund via payment link payment.
Can’t process part cash part card payment in one transaction.
Can’t set different user restrictions. Different user can’t log in/out easily.
Operation system slow reaction.
Easy to set up and low initial cost. The hardware looks nice and is compact. Strong recognised brand. Fast for payments to go through and only 2-3 days before in bank.
Could have better support for importing products into thebizettle software. The ability to further categorise in depth product lists would be great.
Easy set up. Easy to add and manage products. Clean and simple user interface which means when we have staff training it's easy to get them using it too. Adding pictures to products is really helpful and we're particularly pleased with the introduction of the variants. This has simplified how our products are displayed and saves time when dealing with customers, making us more efficicient.
The only con there's ever been was when the card reader was no longer supported. We weren't forewarned, it just happened. We then had to order a new one which meant for 2 days we couldnt' take card payments. Notice would have been really helpful and also maybe a discount on a new reader as it felt a bit sour just having your hardware become defunct and then forced to buy a new reader (especially when StoreKit were offering 'free reader for new customers'... that didn't reward loyalty!
Easy to use, simple back end, very customizable for products, services etc. Great for rewarding frequent customers too with rewards and keeping in touch with CRM.
None really, any issues that come about tend to be dealt with very quickly by their support team who are happy to help.
So easy to use. Allows user to setup the system to your own requirement. A professional looking fast working system and up to now we have had no problems with the quality of the system.
Accessories are a bit on the expensive side when starting out... no way around this as third party items eg. Printers are not compatible.
Ease of use, its easy all round....set up, adding products, correcting wrong items in basket etc. Its so cool how you can access it on your phone and laptop too as well as on the ipad. The payment link to send to customers is fantastic and very easy to use. Our customers have commented on how easy the link is to pay.
The only very minor thing I would say is that I wish it had an a-z sort for the products. But that's all I can think of!
Payment on the go. Take it every where on a job. No waiting for your money. Customer pays and has a invoice printed or via email. Or send a link for payment. Very easy to use.
Remember to charge battery. It lasts a long time but I have found that when you get the low battery warnings it goes very quickly. That said I use one of the first ones produced ond it has served me well.
it is easy to set up new products, it is easy to take payments. iZettle take all major credit and debit card payments. The app on the iPad is layout perfectly. you can set up stock count and group them very easily.
back office isn't that great. The inventory and reports are not very useful. goods in has to be done one by one, its very time consuming.
The system is very easy to setup and use. The card reader looks good and definitely adds a professional touch to our charity shop. The money transfers in automatically and the ability to send payment links is particularly useful for us.
It would be really helpful if the customer wait times were less. Sometimes there are new features that you are unaware of and it would be handy to know about these when they are released.
Free, simple user interface works seamlessly on both ipad and iphone. No serious downtime issues with regards to day to day use. Easy to learn and update from web.
Lack of user fast switching,
No proper stock control with POs.
No easy way of reporting onsales as part if groups or categories. No admin /user modes .
Faultless, easy to setup, enjoyable experience and continuously updated. The software is fully customisable with the chance of including photos and logos etc.
I cannot find anything at all wrong with the software. Downloaded easily and setup easily done. First class.
Ease of use, not to complicated to set up, very simple to train my colleagues in how to use this system.
Customer service in the main has been very helpful.
So far all is well! Have not had any issues that cannot be fixed by a quick call to the help desk. I have mine on A Samsung tablet operating through mobile networks, this meant I needed a bluetooth printer, this has proved more expensive than I would have liked.
IZettle is a compact system that can work on your phone or iPad. It is quick to operate, and it takes minimum space. We like that it looks great too!!
The only con we can think of is that iZettle has higher rates compared to other companies, but it is still good enough to use.
Great to use, easy to set up and quick to program and update as new products are added. Easy to upload pictures which makes the system easier to use..
Very little, would be ideal if staff had a separate log in so sales per staff could be tracked and any mistakes traced
Good connection using own phone.
More you take, the cheaper it becomes.
Can easily add second or more readers.
Expensive and limited printers available.
I have had to replace the charging lead twice in two years.
Great POS system for small businesses! Low transaction fees and very professional looking set up. I love using this with customers and can’t wait to use it again in future!
I can’t think of any cons as the system works smoothly! Everything has been perfect since day one! Love it.
It is quick and easy to set up and has competitive rates. It is a well-known brand, so easy to use with customers. Has a portable card machine, so we can use it around the shop.
The POS does not allow individual staff logins, that I am able to fully control the levels of access and permissions (unless there is a way and I have not found it yet). Creating folders for items was difficult to figure out. For a store was loads of items it a bit long.
I love the convenience of having iZettle. I took the time to review several gadgets and decided on iZettle. It is very quick so doesn't keep customers waiting. Customers love it too.
I felt the Initial outlay was quite high compared to other machines. I know others do it too but I didn't appreciate having to pay extra for the cradle. I also don't appreciate the fees.
The app is easy to use, it has great inventory tracking and a fantastic UI, and its reporting is quite good.
Needs staff accounts on basic package and multiple discount support, plus some more flexible options on reporting wouldn't go amiss.
It is sleek looking, very modern.
It is fast and accepts all form of payments including invoices and mobile payments
Like the simplicity of the POS and the discount feature.
Like its portability.
Donit choose different coloured dock and reader, I tried it, it does not look as good as the all white :)
The hardware is really expensive at the start, it does not have any compatible printers except for the £204 pound STAR printer, I searched everywhere, the same with the other accessories. Also, the POS, although easy to use, the design of the folder layout where every product photo is visible in the folder makes it look ugly. A solution would be allowing us to add our own thumbnail to the folder. Another con, is that when I am making a payment manually inserting each price, a 20% vat is automatically added to the receipt, I have to manually change it to 0 for every product.... These are all tiny cons, not that important, the product is actually really good and I recomend it. also The receipt takes up so much paper, I wish we can customise it.
The transparency of the operative costs ie one swipe rate for all transactions on iZettle Go. The cost of the initial purchase. The bolt on options and most importantly the ease of the set up.
The look and feel of the iZettle hardware when used in conjunction with Apple products
Very easy to use. Software and hardware communicate easily and quickly with each other, I have never had any drops. Nice that you can design your own receipt!
None. However, would like to have a feature that allows you to track the outgoing and return of an item - similar to a library system.
Easy to use.
Money in bank account withing 2/3 days.
The fees are minuscule.
None as of yet.
The dock, and the range of accessories and supported devices, makes it suitable for a huge range of users and the iZettle basic account will be more than enough for the average small business.
There is not much not to like, through there online store eCommerce aspect could be more affordable.
The iZettle reader 2 in black is beautiful! The battery lasts for a long time and the option to place it in a dock is phenomenal! It accepts all types of cards which is very useful if you have international clients.
Maybe the fee per transaction could have been a fraction lower, but on the other hand.. the reader was available fot a very low introduction price which compensates the overall cost of investment in iZettle
Smart design, compact unit, quality materials, clever app, support available via different platforms. It also holds charge well and can be taken anywhere and used via 4G
More scope to personalise receipts - need to be able to change VAT ratings for certain businesses. More flexibility would be welcomed
Couldn’t get any easier. The system is well up to date and has many functions. It can also be used on an iPad Mini 2 which I have had for nearly 4 years. Don’t waste your money on expensive computer when you have an App which is free
You have to pay for more functions. I wish they would make it more cost effective to use the paid version.
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Excellent company to work with from start to finish, very patient and knowledgeable. Pointed me in the right direction but allowed me to make my own choices on the information they gave.
Brilliant sales team - great knowledge of their product range & compatibility, helpful and efficient service with next day delivery.
Storekit were very knowledgeable and very helpful, they helped me make a decision with confidence. Thank you.
Ordered till, printer and iPad stand. All arrived promptly and well packaged. All items working as expected.