# Takeaway & delivery > Run takeaway and delivery direct - zero commission, your own drivers or a fleet, live tracking, and a guest list you actually own. Free to start. Canonical: https://storekit.com/products/takeaway-system-for-restaurants **Your takeaway, off the marketplaces** Same orders, none of the commission. Your drivers or a fleet, and every order builds a guest list you own. - **Zero commission, on every order** - You pay a transaction fee, not a cut of the basket. The difference on a £30 order against a marketplace is roughly £8 - every time. - **Your own drivers or a fleet** - Dispatch to Deliveroo Express, Uber Direct, Nash, Shipday, or your own riders from the same screen. Guests get live tracking either way. - **Capacity that holds up on a Friday** - Throttle orders per slot, pause a channel mid-service, and stop the kitchen taking more than it can plate. - **The guest list stays yours** - Every order is a guest record you own - contactable, segmentable, and yours if you ever leave. - **0%** Commission on every direct order ## How it works 1. **Build your storefront** - Your menu, your brand, your domain. No agency, no template that looks like everyone else's. 2. **Take direct orders** - Guests order from your site instead of a marketplace. The margin stays with you. 3. **Fulfil your way** - Your own drivers, or a courier fleet booked straight from Storekit. ## What it does ### Zero commission, on every order A marketplace takes 25–30% of every order it sends you, forever, on food you cooked and a guest who already knew your name. Storekit charges for the platform and takes nothing from the basket. On a site doing £10k a month of delivery that difference is the entire margin of the channel - the reason direct ordering is worth building at all, and the reason the same order placed two different ways is either profitable or not. ### Your own drivers, or a fleet Most direct-ordering platforms make you choose between hiring drivers and giving up delivery. Storekit does neither: dispatch your own team where you have one, and book Uber's white-label courier network where you don't - from the same dashboard, on the same order. The guest sees your brand and a live ETA the whole way. Uber supplies a driver; they never get the guest. ### Capacity that holds up on a Friday The fastest way to ruin a direct channel is to accept more orders than the kitchen can cook. Storekit lets you set what a slot can take - by order count, by prep time, by fulfilment type - so the pass gets a rhythm it can hold instead of forty tickets landing at eight. Quote times stay honest, food goes out hot, and the guest who was told twenty-five minutes gets it in twenty-five minutes. ### The guest list stays yours The marketplace keeps the guest. That is the actual product they sell - not delivery, but access to people who are already yours. Every direct order on Storekit builds a guest record with the order history attached, exportable, flowing into Klaviyo or whatever you run. You can bring someone back on a quiet Tuesday because you know they exist. That is the compounding difference between renting a channel and owning one. ### Live in an afternoon Direct ordering has a reputation for being a project: an agency, a discovery call, a quote with a comma in it, a launch date two months out. It is a menu, a brand and a domain. Build the storefront, point the domain, print the QR - most operators are taking orders the same day, and the ones who aren't are usually waiting on their own photography. ### Click and collect, done properly Collection is the highest-margin order a restaurant takes and the one most often treated as an afterthought. Storekit gives it real slots against real prep times, a code on arrival so nobody hovers at the counter saying a name three times, and status updates that mean the food is bagged when they walk in rather than fifteen minutes before. ## Own the channel, not just the orders. A marketplace order and a direct order look identical on the pass. In the business, they couldn't be more different. One pays a third of the basket to rent a guest you'll rent again next week. The other keeps the margin, keeps the data, and builds a list of people who chose you by name. ## Questions ### Do you charge commission on orders? No. Storekit charges for the platform, never a percentage of the basket. A £40 order and a £4 order cost you the same to process. ### Can I use my own delivery drivers? Yes - dispatch your own team, book Uber Direct couriers from inside Storekit, or run both depending on the shift. Same dashboard either way. ### Will it work with my EPOS? Orders drop into the till you already run through 100+ integrations, so nothing gets re-keyed and nothing gets ripped out. ### Do I need my own website? No. Storekit gives you a branded storefront on your own domain. If you already have a site, the ordering flow drops into it. ### How fast can I be live? Most operators build the storefront and take a first order the same afternoon. ## Related - [Store designer](https://storekit.com/features/store-designer) - [Automatic upsells](https://storekit.com/features/automatic-upsells) - [Smart reviews](https://storekit.com/features/smart-reviews) - [Order tracking](https://storekit.com/features/order-tracking) - [Delivery zones](https://storekit.com/features/delivery-zones) - [Capacity control](https://storekit.com/features/capacity-control) - [Tipping & service charge](https://storekit.com/features/tipping-and-service-charge) - [Item videos & photos](https://storekit.com/features/item-videos-and-photos) - [Kitchen display system](https://storekit.com/features/kitchen-display-system) - [Payment links](https://storekit.com/features/payment-links) - [Kiosks](https://storekit.com/products/kiosks) - [Catering](https://storekit.com/products/catering-pickup-delivery-for-office-orders) - [App Studio](https://storekit.com/products/app-studio) - [Pricing](https://storekit.com/pricing)