the ultimate guide to restaurant management software

Check out the ultimate guide to restaurant management software to understand what restaurant management software is, and how to plan around using the best products to drive outcomes in your business.

Guide part 1 – what restaurant software should I use in my store

Guide part 2 – what restaurant software should I use for takeaway

What is restaurant management software? 

Restaurant management software is software that helps you run your restaurant. For smaller venues, this is likely to be a single software product called an EPOS system, which is designed to help you perform restaurant functions (e.g. sell drinks at a till) as well as manage the backend of your operations (e.g. keep track of inventory). More complex or bigger venues tend to use mature restaurant software in a "hub and spoke model" where restaurant management software forms the central "hub" software and pulls data from all the other "spoke" products. For example, sophisticated inventory management or online ordering for takeaway software are both spokes (unless your restaurant is delivery-only) and should send data to the restaurant management software.

This guide will cover the what, the where, and the how of restaurant management software. We'll cover what each vertical of restaurant software does.

Where should I get restaurant management software?

Covered in this guide! Before we launched our mobile ordering software, StoreKit advised restaurants on different management systems, so you can still call us and ask about your software choices. 

What types of restaurant software are there?

EPOS (or restaurant management software), inventory management, accounting, table booking, order & pay, takeaway, staff management, and advanced analytics software are just some examples of what we'd suggest you use. But it depends on your venue's size – an EPOS comes with a basic level of inventory and staff management, for example, so it might make sense just to choose EPOS.

What benefits can it offer? Is it worth the investment?

Yes! Generally, we'd split software products into two categories – enabling customer actions and thinking. Some software, like table booking, marketing, and takeaway software is designed to improve your interactions with customers, which results in greater profits for you. EPOS, reporting, accounting, and inventory are all about thinking and planning – and making yourself the best thinker you can be with regards to your business and back office.

What products might make the best choice for a restaurant?

That depends on you! Our favourites include Zettle for small restaurants right up to systems like Lightspeed for big ones. Watch the video below to find out more. Obviously, we love storekit mobile ordering – our order and pay system, for in-store.

Restaurant EPOS

Restaurant EPOS is the central hub of your restaurant management software stack. Check out our quick list of restaurant management software brands here: 

https://www.youtube.com/watch?v=la9DUpSht10

From the experts in the industry

We write this restaurant software guide with thanks to contributors from Lightspeed, Tenzo, Marketman, Deliverect, Apicbase, Epson, Deputy, Trail App, Stampede, Typsy, 7shifts, Amaka, Hostme, the Washington State University, Cuboh, and Zonka.

We believe in restaurant software

Digitalisation offers restaurants a strategic advantage. Those that actively pushed the digitalisation of their businesses saw faster growth than those who did not, according to a study by BCG. It can mean driving more sales, cutting costs, reducing time-wasting manual tasks, and boosting customer satisfaction.

But the abundance of solutions is exactly what makes it so hard to navigate for a buyer. The cost of implementation also continues to be a concern surrounding restaurant software.

This guide will simplify the process for restaurant owners and outline how the benefits of getting the right restaurant software in place outweigh the costs. The future of restaurants is digital, and it's happening now. To find out more about how to choose between providers, download our guide for free.