Feature Focus
October 29, 2022

Accepting Digital Tips in your restaurant is essential to keep your staff happy

With winter just around the corner, and the looming energy crisis, it’s more important than ever to ensure our teams are financially stable. As business costs are rising, it may not be viable to do this through traditional pay rises. This is why we built a dedicated storekit feature to allow your staff to accept digital tips.

How digital tips work

We’ve made tipping extremely easy for your customers, your team and you. Tips are enabled via your storekit dashboard (https://dashboard.storekit.com/). Simply go to store settings, then gratuity. You can add suggested tips (%), plus customers can enter custom tips.

How digital tips look

Customers use your digital menus as normal, by adding the food and drinks that they would like to order. They will then be prompted to leave a digital tip at checkout. Customers tip more and more often through their phone, than traditional methods. Our partner restaurants have experienced up to 20% increases in tips as a result of accepting digital tips.

Digital tips vs service charge

For some partners, adding a service charge is an even better option over standard digital tips. By adding a service charge, a tip is automatically added to your customers’ digital orders at checkout. They can remove it from their digital order - but most will leave it. Especially if service has been exceptional, which when ordering through storekit, it always is.

How service charges work

To add a service charge to your digital menu, please tap here to contact our team.

How service charges look

A service charge is simply added onto your customers’ final checkout screen, on your digital menu. As shown below.

Getting started

This is one of many features that storekit has introduced to help hospitality businesses of all shapes and sizes become more successful through their digital sales. As the market-leading order and pay solution for UK hospitality, our digital menus are cutting edge. If you’re not already working with storekit, tap here to book a demo with one of our experts.

Related resources

Explore our latest hospitality articles - here to help you serve better.

View All

Let's talk

Book a chat with an expert

Frequently asked questions

Do I need to hire more staff?

No, you will not need to hire more floor staff. Our clients find that they can serve more guests with the same team by removing unnecessary steps of service. Your guests get their food & drink quicker, and your staff can focus on providing a better service.

Do you charge commissions?

No, we do not charge commission costs. Only transaction fees, just as you would pay with PDQ machines.

Is my business too small or too big for this?

No matter the shape or size of your business, storekit is the right tool for your operation. We work with all kinds of hospitality businesses in the UK (& abroad) to increase their sales, control their costs & enable an exceptional customer experience.

Will it reduce customer interaction?

No, you will not lose out on customer interaction. By removing tasks for your staff, they can spend more time on what matters. Bar staff can focus on making the best drinks possible, rather than taking orders. Floor staff can focus on engaging with guests and serving with a smile.

Do my guests want to order from their phones?

Online ordering for restaurants lets your guests order what they want, when they want. They get their food & drink quicker, without the stress of paying the bill. Your staff get more tips & can focus on what they do best - providing the best quality customer experience. You'll make more money & save costs. It's a win-win for everyone involved.

How long does it take to get my money?

We send payouts daily, but the bank usually takes 2 days to process them. That means, the money that you earn on Monday will be in your bank account by Thursday morning. This is rolling - so you'll get paid daily.

Can't see the answer? Talk to us.
[email protected]