Food for Thought
January 10, 2025

How to Cut Delivery Fees and Boost Profits for Your Restaurant

Delivery fees can eat into your margins, but smart strategies help keep them under control. Here’s how to manage costs effectively:

1. Switch to Your Own Delivery System

Consider using your own team for deliveries or switch to a commission-free solution like storekit’s online ordering system to bypass third-party fees.

Why it works: Reducing reliance on delivery apps keeps more revenue in your pocket.

2. Encourage Pickup Orders

Promote takeaway orders through online discounts. Offer customers a reason to pick up their food instead of opting for delivery.

Why it works: Pickup orders eliminate delivery fees entirely and encourage customer interaction.

3. Charge a Delivery Fee

If customers value convenience, they’re often willing to pay a small delivery fee. Adjust your pricing to reflect the true cost of delivery without compromising service.

Why it works: A modest fee offsets operational costs while keeping orders flowing.

4. Bundle Items for Higher Order Value

Encourage larger orders by offering bundles or discounts for multiple items. This maximizes efficiency per delivery trip.

Why it works: Higher-value orders justify delivery costs and improve margins.

5. Monitor Delivery Performance

Track data on delivery times and costs. With storekit, you can easily adjust your operations to ensure profitability without sacrificing customer experience.

Why it works: Staying on top of performance helps you optimize operations and cut unnecessary costs.

Reducing delivery fees doesn’t mean compromising service. With storekit, you can take control of your delivery strategy, lower costs, and keep more of your hard-earned revenue.

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Frequently asked questions

Do I need to hire more staff?

No, you will not need to hire more floor staff. Our clients find that they can serve more guests with the same team by removing unnecessary steps of service. Your guests get their food & drink quicker, and your staff can focus on providing a better service.

Do you charge commissions?

No, we do not charge commission costs. Only transaction fees, just as you would pay with PDQ machines.

Is my business too small or too big for this?

No matter the shape or size of your business, storekit is the right tool for your operation. We work with all kinds of hospitality businesses in the UK (& abroad) to increase their sales, control their costs & enable an exceptional customer experience.

Will it reduce customer interaction?

No, you will not lose out on customer interaction. By removing tasks for your staff, they can spend more time on what matters. Bar staff can focus on making the best drinks possible, rather than taking orders. Floor staff can focus on engaging with guests and serving with a smile.

Do my guests want to order from their phones?

Online ordering for restaurants lets your guests order what they want, when they want. They get their food & drink quicker, without the stress of paying the bill. Your staff get more tips & can focus on what they do best - providing the best quality customer experience. You'll make more money & save costs. It's a win-win for everyone involved.

How long does it take to get my money?

We send payouts daily, but the bank usually takes 2 days to process them. That means, the money that you earn on Monday will be in your bank account by Thursday morning. This is rolling - so you'll get paid daily.

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