Food for Thought
January 10, 2025

How to Optimise Your Online Menu for Seamless Ordering and Higher Sales Across All Channels

Your online menu plays a crucial role in driving orders. A well-optimised menu creates a smooth experience for customers whether they dine in, order takeaway, or opt for delivery. Here’s how to get it right.

1. Keep the Menu Simple and Easy to Navigate

Organise your menu into clear categories so customers can find what they want quickly. Highlight popular dishes at the top of each section to guide decisions.

Why it works: A well-structured menu makes it easier for customers to order, improving satisfaction and increasing sales.

2. Optimise for QR Order & Pay

Ensure the menu is mobile-friendly. With QR Order & Pay, customers should be able to scan, browse, and order effortlessly from their phones.

Why it works: A mobile-friendly experience reduces friction and keeps the ordering process smooth.

3. Offer Add-Ons and Upsells

Integrate suggested sides or drinks during checkout to increase order value. Use smart upselling strategies tailored for takeaway and delivery to encourage customers to build their meals.

Why it works: Simple add-ons boost sales without overwhelming the customer.

4. Keep Descriptions Short and Clear

Make sure your descriptions are concise, focusing on key ingredients and flavors. Customers appreciate quick, informative details when ordering online or through a QR code.

Why it works: Clear descriptions reduce confusion and speed up decision-making.

5. Update Regularly for Relevance

Update your menu based on customer feedback and seasonal availability. Frequent updates keep your offerings fresh and relevant.

Why it works: A dynamic menu keeps customers coming back to try new items.

A well-optimised online menu streamlines operations across dine-in, takeaway, and delivery. Using storekit’s online ordering platform, you can make quick updates, add upsells, and ensure a smooth experience for your customers.

Related resources

Explore our latest hospitality articles - here to help you serve better.

View All

Let's talk

Book a chat with an expert

Frequently asked questions

Do I need to hire more staff?

No, you will not need to hire more floor staff. Our clients find that they can serve more guests with the same team by removing unnecessary steps of service. Your guests get their food & drink quicker, and your staff can focus on providing a better service.

Do you charge commissions?

No, we do not charge commission costs. Only transaction fees, just as you would pay with PDQ machines.

Is my business too small or too big for this?

No matter the shape or size of your business, storekit is the right tool for your operation. We work with all kinds of hospitality businesses in the UK (& abroad) to increase their sales, control their costs & enable an exceptional customer experience.

Will it reduce customer interaction?

No, you will not lose out on customer interaction. By removing tasks for your staff, they can spend more time on what matters. Bar staff can focus on making the best drinks possible, rather than taking orders. Floor staff can focus on engaging with guests and serving with a smile.

Do my guests want to order from their phones?

Online ordering for restaurants lets your guests order what they want, when they want. They get their food & drink quicker, without the stress of paying the bill. Your staff get more tips & can focus on what they do best - providing the best quality customer experience. You'll make more money & save costs. It's a win-win for everyone involved.

How long does it take to get my money?

We send payouts daily, but the bank usually takes 2 days to process them. That means, the money that you earn on Monday will be in your bank account by Thursday morning. This is rolling - so you'll get paid daily.

Can't see the answer? Talk to us.
[email protected]