Running a restaurant with QR Order & Pay? Here’s how to create a seamless experience using this system:

1. Greeting the Customer

Acknowledge guests as they arrive and welcome them with a warm greeting. Make sure they feel comfortable from the start.

Why it works: First impressions matter, and a welcoming greeting sets the tone for a great experience.

2. Explaining QR Order & Pay

Once seated, explain how the QR Order & Pay system works: “Scan the QR code on the table, browse the menu, and place your order directly through our system. We’ll handle the rest.” Make it clear that they can pay through the system as well, with no need to wait for the bill later.

Why it works: Clear instructions help customers feel comfortable with the technology and gives them control over their dining experience.

3. Ensuring Smooth Ordering

Check in with your guests briefly to ensure they’ve been able to access the system and have no trouble placing their orders. Offer help if needed, but avoid hovering.

Why it works: This step ensures a seamless ordering process while showing you’re available for assistance if needed.

4. Delivering Food Promptly

Once the order is placed, ensure food is delivered quickly and with care. Each dish should arrive as ordered, and at the right temperature.

Why it works: Prompt food delivery keeps the dining experience smooth and makes the technology feel efficient.

5. Checking In

After delivering the food, check in to ensure everything is as expected. Offer refills or any additional items as needed.

Why it works: Even with technology, the personal touch is important to show attentiveness.

6. Clearing Plates and Offering Dessert

Clear the table once the meal is complete, and suggest desserts or drinks directly from the QR menu. Encourage guests to browse and place orders at their convenience.

Why it works: Keeping the experience fluid and smooth encourages more orders, while maintaining a high level of service.

By explaining the QR Order & Pay system clearly and providing attentive service throughout, you make the process easier for your guests, ensuring they have a smooth and enjoyable experience. Plus, using a reliable system like storekit’s online ordering platform helps streamline operations and keeps things running efficiently.

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