QR pay-at-table for casual dining restaurants

How Daisy Green saves 84 hours per day with pay-the-bill

Daisy Green uses storekit’s pay-at-table (QR payments) and split-the-bill to save 7-minutes per table in turn time across all 12 of their sites.

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Daisy Green

The Daisy Green Collection was founded by investment bankers Prue Freeman and Tom Onions in 2012. Over the last decade, the collection has expanded to over 11 venues and counting, boasting an exciting mix of cafes, restaurants, secret underground gardens, canal boats and shipping containers. It was recently crowned as “The #1 Brunch Spot in the World” by Tripadvisor.

“It’s an extra member of the team, without the extra cost.”

Managing the queues

Challenge

With too much demand for their restaurants, the Daisy Green team needed to maximise the efficiency of their dine-in operations. They needed a solution that would let guests quickly pay & leave without staff bringing the bill or PDQ.

Solution

The team worked with storekit to implement our pay-at-table product, allowing guests to simply scan a QR code to pay-the-bill before leaving. Removing the need to flag down a member of the team, wait for the bill and then the PDQ. Following the success of pay-at-table, they added our new add-to-bill feature which also lets guests add additional items like that extra drink or side to their bill, without asking a member of the team. The ultimate hybrid solution for forward-thinking casual dining restaurants.

Results

Wait times are down, table turn times are down, and more happy customers than ever before are able to experience the Daisy Green Collection.

“Our team can now spend less time taking orders & payments, and more time focusing on customer experience. Their lives are easier - and they’re getting more tips!”

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