QR code order & pay for bars & pubs

Livelyhood Pubs - the quickest QR order & pay

Livelyhood’s South London pub estate serves the local communities - paving the way for the true, modern pub experience.

Serving with 6,000+ stores worldwide.

Livelyhood

Livelyhood is a unique collection of six neighbourhood pubs scattered across South London. Each pub has its own identity and serves as the heart of its community, striving to enhance the elements that make a great pub.

“Upgrading your entire tech stack seems like a daunting task - but working with the storekit team & Pre-Shift, we were able to seamlessly upgrade our QR ordering to storekit, Epos to Lightspeed and stock management to MarketMan. Sales are up, and costs are down. It’s a win-win all round.”

How to digital great Customer Experience

Challenge

Livelyhood faced issues with their outdated 'legacy' tech stack, including a clunky QR order & pay solution, a server-based EPOS system, and a hodgepodge of other tech. It was poorly supported, under-utilised and overpriced - a familiar tale for UK pubs. Despite having tried several mobile ordering solutions in the past, Livelyhood didn't have much success. Their existing QR order & pay platform (provided by their EPOS company, a typical mistake) failed to gain traction with customers due to its cumbersome user experience (UX) and deemed unusable by the team due to ongoing technical and reliability issues.

Solution

They began working with Mo Reshard at Pre-Shift to build and implement a new tech stack for Livelyhood, hoping it would eliminate their issues and unlock their next phase of growth. The solution? A 'best of breed' approach; selecting the best platform for each aspect of operations, while ensuring native integration. Once meeting with storekit, they quickly understood that not all order & pay platforms are the same… After careful evaluation, they chose Storekit as the most reliable partner to grow with.

Results

An amazing operator & team burnt by sub-par tech, resigned to the fact that this is just how things are in hospitality. Now, the team are confident in the system that they use, and the group are seeing record revenues from their gardens, 3X what they’d seen with previous systems - with what they describe as the best organic uptake they’ve ever seen for QR order & pay.

“Great atmosphere and the venue was buzzing full of people and great vibes. With friendly attentive service and an amazingly slick QR to order from your phone to table.”

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