QR code order & pay for bars & pubs

Less friction, more orders

Challenge

The Hawk’s Nest had already tried & tested QR Order & Pay with a previous system. Realising the benefits & customer-demand, they were now searching for a solution that would upgrade the customer experience, by not only looking better (looks aren’t everything!) but also reducing the number of clicks-to-checkout. As well as a platform that gave them the stability to enable full QR order & pay.

Solution

By introducing storekit’s QR order & pay, directly integrated with their Lightspeed K-Series Epos system - customers have benefited from an intuitive user experience (with as few clicks as possible, and a reduced guest checkout), elegant & uniquely branded stores, and frictionless Apply/Google Pay which works every single time. Guests now want, and love using the QR ordering system - rather than making the long walk from the garden, to the bar, and back.

Results

The Hawk’s Nest have been able to go (almost) full QR order & pay whilst increasing their average spend per head, number of repeat orders & improve their overall reviews.