Food for Thought
February 20, 2023

Getting Started with Click & Collect for Restaurants

What is Click & Collect for Restaurants

Click & collect is allows your customers to order food online and pick it up at your restaurant, without having to wait in line or call ahead. Customers can access your online ordering system through your restaurant's website or social media (link in bio. Once the order is placed and payment is made, your restaurant is notified of the order and can begin preparing it for pickup. Customers will then arrive at your restaurant at a designated time to pick up their food and drinks.

How does Click & Collect work for Customers

Online ordering for click & collect is a convenient way for customers to get their food quickly and easily. Customers can browse the menu and place their order at their leisure, without the pressure of a busy restaurant environment. They can also customise their order, selecting specific ingredients or making special requests. Payment can be made through a secure online system, and customers can select a pickup time that is convenient for them. Once the food is ready, customers can simply pick it up at the restaurant without waiting in a long line.

How does Click & Collect work for your Restaurant

When a customer places their online order for click & collect on storekit, the order will be automatically sent to your printer. Tickets will display what the customer has ordered, as well as the collection time and the order ID. Simply prepare the order, just in time for collection - and when the customer arrives at your restaurant, ask to see their order ID.

What is the best Online Ordering system for Click & Collect

To start taking orders online for click & collect in your restaurant, you need an online ordering system. This system should be versatile, and give you full control over your restaurant. It should allow you to manage your online menu, without having to call up a support centre. It should be quick to setup, and accepting orders should be a piece of cake. It should be easy for customers to order, and should accept all forms of payment, including Apple Pay and Google Pay. And it shouldn’t require customers to download an app. Introducing… storekit. The online ordering platform built by operators, for operators.

How to start taking Online Orders for Click & Collect

To get started with Click & Collect on storekit, you need to create your account. Once you’ve created you account, you will need to verify your business to start accepting payments. Whilst this is verifying (which usually takes around 10 minutes) - feel free to start uploading your menu. When your account is ready, you’ll receive an email to let you know. At this point, it’s time to start advertising click & collect to your customers… Tap here to find out how to increase sales with Click & Collect for restaurants.

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Frequently asked questions

Do I need to hire more staff?

No, you will not need to hire more floor staff. Our clients find that they can serve more guests with the same team by removing unnecessary steps of service. Your guests get their food & drink quicker, and your staff can focus on providing a better service.

Do you charge commissions?

No, we do not charge commission costs. Only transaction fees, just as you would pay with PDQ machines.

Is my business too small or too big for this?

No matter the shape or size of your business, storekit is the right tool for your operation. We work with all kinds of hospitality businesses in the UK (& abroad) to increase their sales, control their costs & enable an exceptional customer experience.

Will it reduce customer interaction?

No, you will not lose out on customer interaction. By removing tasks for your staff, they can spend more time on what matters. Bar staff can focus on making the best drinks possible, rather than taking orders. Floor staff can focus on engaging with guests and serving with a smile.

Do my guests want to order from their phones?

Online ordering for restaurants lets your guests order what they want, when they want. They get their food & drink quicker, without the stress of paying the bill. Your staff get more tips & can focus on what they do best - providing the best quality customer experience. You'll make more money & save costs. It's a win-win for everyone involved.

How long does it take to get my money?

We send payouts daily, but the bank usually takes 2 days to process them. That means, the money that you earn on Monday will be in your bank account by Thursday morning. This is rolling - so you'll get paid daily.

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