Case studies
What operators actually got out of switching.
Pricing
Your orders, your guests, no one taking a cut. Answer the four questions below to find the right plan for you.
The plans
Rolling monthly, cancel any time
Compare all featuresFor independent takeaway restaurants
Freeper month
For growing QSR brands
£99per month
For casual dining restaurants
£199per month
For estates that need it built their way
Custom
From £995 per brand, per month
All prices are per location and exclude VAT. Every plan adds a flat per-order rate, never a commission, plus unlimited items and your own customer data.
Priced on top of the plans that take them. Enterprise has them all in.
Self-serve at the counter
Grow and Pro - included on Enterprise
+£69per month
Your own app, in both stores
Pro - included on Enterprise
+£99per month
Tickets the kitchen can read
Included on every plan
Free+£29 per month
Everything in every band, line by line. No asterisks.
| Feature | StarterFreeStart free | GrowPopular£99 per monthGet a demo | Pro£199 per monthTalk to us | EnterpriseFrom £995 per brand, per monthTalk to us |
|---|---|---|---|---|
| Commercials | ||||
| Commission on orders | 0% | 0% | 0% | 0% |
| Card rates | Low rates | Lower rates | Even lower rates | Our lowest rates |
| Setup fee | None | None | From £199 per location | From £199 per location |
| Contract | Rolling | Rolling | Rolling | Agreed term |
| Ordering channels | ||||
| Pickup | Included | Included | Included | Included |
| Delivery | Included | Included | Included | Included |
| Catering | Not included | Included | Included | Included |
| QR order & pay | Not included | Not included | Included | Included |
| Pay-at-table | Not included | Not included | Included | Included |
| Digital tabs | Not included | Not included | Included | Included |
| Kiosks | Not included | Add-on | Add-on | Included |
| Your own native app (App Studio) | Not included | Not included | Add-on | Included |
| Catering & pre-orders | ||||
| Scheduled pre-orders (pickup & delivery slots) | Included | Included | Included | Included |
| Order & pay pre-orders for a table/booking | Not included | Not included | Included | Included |
| Catering run sheets & pack lists | Not included | Included | Included | Included |
| Your storefront | ||||
| Visual / view-only digital menu | Included | Included | Included | Included |
| Branded native app (App Studio) | Not included | Not included | Add-on | Included |
| Your own domain | Included | Included | Included | Included |
| Store designer (colours / fonts / layout / sections) | Included | Included | Included | Included |
| AI design assistant | Included | Included | Included | Included |
| Item photography and video | Included | Included | Included | Included |
| Custom store sections | Included | Included | Included | Included |
| Stories (Instagram-style content on the store) | Included | Included | Included | Included |
| Live chat widgets on store (Intercom / Front / Tawk.to / Superchat) | Not included | Included | Included | Included |
| Multi-language storefront & menu translations | Included | Included | Included | Included |
| Custom policies (T&Cs / privacy / allergen text) | Included | Included | Included | Included |
| Menus | ||||
| Unlimited items and modifiers | Included | Included | Included | Included |
| Multiple menus per location (breakfast/lunch/etc) | Included | Included | Included | Included |
| Spreadsheet menu import | Included | Included | Included | Included |
| Bulk menu editor (spreadsheet grid) | Not included | Included | Included | Included |
| Library items (shared products across menus / locations) | Not included | Not included | Included | Included |
| Multi-store menu management (one menu across locations) | Not included | Not included | Included | Included |
| Category availability hours | Included | Included | Included | Included |
| Category restrictions by table area | Not included | Not included | Included | Included |
| Item notes | Included | Included | Included | Included |
| Order notes | Included | Included | Included | Included |
| Packaging items at checkout | Not included | Included | Included | Included |
| Coursing | Not included | Not included | Included | Included |
| Allergens & dietary filters | Included | Included | Included | Included |
| Age-gated items | Included | Included | Included | Included |
| Payments & checkout | ||||
| Integrated card payments (Apple Pay, Google Pay) | Included | Included | Included | Included |
| Customer accounts & saved cards | Included | Included | Included | Included |
| Payment links (send a link to pay) | Included | Included | Included | Included |
| Kiosk pay-by-link (pay on your phone from kiosk) | Not included | Add-on | Add-on | Included |
| Split payments / bill splitting | Not included | Not included | Included | Included |
| Tipping & service charge (incl. smart tipping) | Included | Included | Included | Included |
| Gift card & voucher redemption (Giftpro / VoucherConnect / Toggle / Glu / Square) | Not included | Included | Included | Included |
| Refunds & partial refunds | Included | Included | Included | Included |
| Payouts & fee statements | Included | Included | Included | Included |
| PDF invoicing | Not included | Not included | Included | Included |
| Running the shift | ||||
| Real-time order dashboard | Included | Included | Included | Included |
| Cloud printing & auto-print rules | Included | Included | Included | Included |
| Kitchen display (KDS) | Included | Included | Included | Included |
| Prep-time & order buffering | Included | Included | Included | Included |
| Capacity controls (slot limits) | Included | Included | Included | Included |
| Opening hours & special hours | Included | Included | Included | Included |
| Store snooze / pause orders | Included | Included | Included | Included |
| Item & category snoozing (with reports) | Included | Included | Included | Included |
| Table plans & table areas | Not included | Not included | Included | Included |
| Order batching | Not included | Not included | Included | Included |
| Delivery | ||||
| Delivery partners | Shipday, Uber Direct | Shipday, Uber Direct, Pedal Me, Nash, Orkestro, First Delivery, Cyclone | All | All |
| Delivery zones (postcode / radius / drawn / KML import) | Included | Included | Included | Included |
| Live delivery tracking map | Included | Included | Included | Included |
| Delivery aggregator (Deliverect) | Included | Included | Included | Included |
| Guests & marketing | ||||
| Customer list & CSV export | Included | Included | Included | Included |
| Customer segments | Not included | Included | Included | Included |
| Message hub campaigns | Not included | Included | Included | Included |
| Customisable order notifications | Included | Included | Included | Included |
| Push notifications (app) | Not included | Not included | Add-on | Included |
| Automatic AI upsells | Included | Included | Included | Included |
| Discount codes (incl. bulk import) | Included | Included | Included | Included |
| Product-level discounts & auto-apply offers | Included | Included | Included | Included |
| Offers & offer links (time-boxed promos) | Not included | Included | Included | Included |
| Smart reviews (Google review collection) | Included | Included | Included | Included |
| Google review monitoring & AI replies | Included | Included | Included | Included |
| Post-order feedback & sentiment | Not included | Not included | Included | Included |
| Captive WiFi data capture | Not included | Not included | Included | Included |
| Reporting | ||||
| Sales dashboard & reports | Included | Included | Included | Included |
| Product / category / discount / refund reports | Included | Included | Included | Included |
| Peak hours & day-of-week analysis | Included | Included | Included | Included |
| Payments & payout reports | Included | Included | Included | Included |
| Revenue by table area | Not included | Not included | Included | Included |
| Kiosk reporting | Not included | Add-on | Add-on | Included |
| Menu engineering (margin & performance analysis) | Not included | Included | Included | Included |
| Marketing analytics, attribution & conversion funnel | Included | Included | Included | Included |
| Insights feed & opportunity map | Not included | Included | Included | Included |
| Cross-location reporting | Not included | Included | Included | Included |
| Data exports (CSV) | Included | Included | Included | Included |
| Integrations | ||||
| EPOS integrations | Deliverect | Deliverect, Toast, Square, Lightspeed, Stream | Deliverect, Toast, Square, Lightspeed, Stream, Syrve, Tissl, 3S POS | All |
| Menu sync from EPOS | Not included | Included | Included | Included |
| Menu sync schedules & automations | Not included | Included | Included | Included |
| PLU manager (POS ID mapping) | Not included | Included | Included | Included |
| Loyalty & CRM integrations | Not included | Klaviyo, Leat, Como | Klaviyo, Leat, Como, Airship, Acteol | All |
| Marketing pixels (Meta / GTM / GA / Segment) | Included | Included | Included | Included |
| Bookings integration (OpenTable) | Included | Included | Included | Included |
| Inventory & stock integrations (Kitchen Cut / Marketman) | Not included | Not included | Included | Included |
| BI integrations (Tenzo) | Not included | Not included | Included | Included |
| Developer access (webhooks, Zapier, API keys) | Included | Included | Included | Included |
| Custom integrations | Not included | Not included | Not included | Included |
| Multi-location & teams | ||||
| Multi-vendor / food hall ordering | Not included | Not included | Included | Included |
| Multi-location dashboard & venue groups | Not included | Not included | Included | Included |
| Multi-brand under one account | Not included | Not included | Included | Included |
| Move order between venues | Not included | Not included | Included | Included |
| Team members & venue-level access | Not included | Included | Included | Included |
| Audit logs | Not included | Not included | Included | Included |
| Support & onboarding | ||||
| Onboarding support | Self-serve | Self-serve | Guided | Full rollout |
| Menu build & migration service | Automated | Automated | Included | Included |
| Live chat | Included | Included | Included | Included |
| Priority support | Not included | Included | Included | Included |
| Named account manager | Not included | Not included | Included | Included |
| Contracted SLAs | Not included | Not included | Not included | Included |
Not sure which plan covers what you need?
Let’s find your planSwitching from another platform
Menu, guests and order history come across in one pass, and you can run both systems in parallel until you are ready to cut over. Most operators are live the same week.
No. Not on any plan, not on any channel. You pay a monthly fee and a flat per-order rate, never a percentage of the basket.
Starter if you sell for pickup and delivery - it comes with Uber Direct and the kitchen display. Grow when catering comes in, or you need the wider set of EPOS, delivery and loyalty integrations. Pro the moment guests order in the room - QR order & pay, pay-at-table and tabs live there. Enterprise when you need it built around an estate.
Yes. No monthly fee for pickup and delivery, and the kitchen display comes with it - you pay only the flat per-order rate, never a commission on the basket. No card to start, no contract, no setup fee.
Starter, Grow and Pro are rolling monthly, cancel any time. Enterprise runs on an agreed term.
Yes, in either direction, and it takes effect on your next bill. Your menu, guests and order history are unaffected.
No. Storekit sits alongside the till you already run, and connects to it - Deliverect on every plan, Toast, Square, Lightspeed and Stream from Grow, Syrve, Tissl and 3S POS on Pro. It also works standalone if you would rather it did.
You do, on every plan including Starter. Export it whenever you like, or from Grow pipe it into Klaviyo, Airship or whatever you run retention in.
Each location is priced on the plan it runs, and volume pricing starts past five. Groups usually sit on Pro for the shared reporting and menu library.
Same day for a single location. We bring your menu across for you, and you can run both systems in parallel until you are ready to cut over.
