Order tracking
Stop answering “where is it?”
Guests follow the whole journey - confirmed, prepping, ready, on the way. Fewer chasing calls to the shop mid-service, and fewer refunds over an order nobody could locate.
What it does
Live status, no phone call
Each stage updates on the guest's phone as your kitchen moves the ticket.
Driver tracking on the map
Works with Deliveroo Express, Uber Direct, Nash, Shipday, and your own riders.
Fewer refunds
Most “it never arrived” disputes are a visibility problem, not a delivery problem.
Where it runs
The channels this feature is part of. One menu and one dashboard behind all of them.
