storekit help centre
How can
we help?
Guides for running your store, fixing what’s broken and building on storekit. Search, or ask the assistant in plain English.
Mid-shift
I want to…
The things operators ask us most. Each one is a two minute guide.
Getting started
Set up your store
Pick the way you take orders. Most stores are live within an hour.
Everything else
Browse by area
Something’s wrong
Fix it
Start with the troubleshooter for your problem. If it’s us, the status page says so.
Beyond the dashboard
AI and developers
Run your store from Claude or ChatGPT
Connect your storekit account to an AI assistant and ask it to snooze items, pull yesterday’s sales or update hours.
Build on storekit
Webhooks for orders and payments, basket and customer prefill, and the ordering agent surfaces: UCP, WebMCP and llms.txt.
Still stuck?
Talk to us
Live chat in the dashboard is fastest: under five minutes on average during support hours.
Support hours: 8:00 AM to 1:00 AM GMT, seven days a week.