Accessing the Daily Summary
1
Navigate to the report
In the sidebar, click Analytics to expand the section, then select Accounting. On the Accounting page, click Daily Summary under the Transactions heading.
2
Select your account and store
Choose the payment account and store you want to review.
3
Choose a date range
Select the period you want to analyse. The report displays a row for each day.
What the Report Shows
Each row in the Daily Summary includes:“Net” here means net of payment-processing fees only — Net Revenue is Gross Revenue minus fees, not net of VAT/tax. No report shows turnover net of VAT; see How VAT and tax are treated in reports.
How Fees Are Calculated
Fees are charged on a per-transaction basis. Your per-transaction rate is determined by two things:- Your plan (billing) type — whether you’re on a monthly or a rolling plan.
- Monthly plans are a 12-month commitment and carry the lower transaction rate.
- Rolling plans can be cancelled at any time and carry a higher transaction rate in exchange for the flexibility.
- Your store’s channel type — Takeaway, Dine-in, or Catering. Each channel has its own rate, and the channel type is fixed when the store is created — it can’t be changed on an existing store.
Current published rates
The table below lists the published storekit+ per-transaction rates at the time of writing. The takeaway rate is shown for both plan types to illustrate the difference; for dine-in and catering the standard published rate is listed. Because rolling plans generally carry a higher rate than monthly plans, and rates can change, always treat Stores > Settings > Payments and storekit.com/pricing as the source of truth for your current rate. These figures are published in pounds sterling (GBP) — the fixed component is in pence. If your store trades in another currency, the percentage is the same but the fixed component is charged in that currency, and we do not publish a converted figure for it here. Read your own rate from the dashboard as described below.To see the exact rate applied to your own store, go to Stores → your store → Settings → Payments. Your rate is shown under Credit / debit card rate as a percentage plus a fixed fee, and the fixed fee is displayed in your own store’s currency.
+VAT is added to the line when your account is charged VAT, and if your rates differ by fulfilment method you’ll see one line per method, each with the method named in brackets. The rate shown reflects both your plan type and your store’s channel type.Until your payment application is complete, that line shows a default GBP rate instead of your own; your contract or bespoke rate appears once the application has been completed.Payout Timing
Funds from each day’s sales are transferred at the end of the trading day. Payouts typically take 2 working days to arrive in your bank account.Bank holidays may delay payouts by one or more working days.
The Accounting section is only available to accounts with storekit Payments enabled. If you do not see the Accounting option under Analytics, confirm that storekit Payments has been set up for your account in Stores > Settings > Payments.
Matching Sales to Payouts
To verify that a bank deposit matches your expected revenue:1
Check the Payouts tab
Go to the Payouts tab in your Accounting section. This shows your most recent payouts (up to 50).
2
Note the payout date and amount
Identify the payout you want to verify and note its date and amount.
3
Cross-reference with the Daily Summary
Open the Daily Summary for the corresponding sales date (accounting for the 2-day payout delay). The Net Revenue figure should match the payout amount.
Reconciling a Payout with Daily Summary
If a payout doesn’t match the figure you expected — for example, if you’re comparing it to the gross (sometimes shown as “bruto”) sales total — the difference is almost always explained by three things: fees, payout timing, and refunds. Follow these steps to match a specific payout to a day in the Daily Summary:1
Note the payout date and amount
In Analytics → Accounting → Payouts, find the payout you want to check and note the date it arrived and the amount received.
2
Work back to the sales day
Payouts settle 2 working days after the trading day (T+2). Count back two working days, skipping weekends and bank holidays, to find the sales day the payout relates to. For example, a payout arriving on Wednesday covers Monday’s sales; a payout arriving on Tuesday covers Friday’s sales (the weekend is skipped). See Payout Timing above for the full table.
3
Open the Daily Summary for that sales day
Set the date range to the sales day you identified and read the Net Revenue column for that row. This is the figure the payout should match.
4
Account for refunds
If any refunds were processed on that sales day, they reduce the net amount available for payout, so the payout will be lower than the original Net Revenue. Toggle Include Refunds to see the refund-adjusted totals. If a refund was issued after the payout had already been sent, it is instead deducted from a later payout — see Refunds & Payouts.
Worked example
Suppose Monday’s trading produced the following in the Daily Summary:- Because Monday is the sales day, the payout arrives on Wednesday (T+2).
- The payout is £968.00 — the Net Revenue, not the £1,000.00 gross.
- If a £50.00 refund was also processed on Monday, the net available for payout drops to £918.00, and that is the amount you’ll see arrive. The £968.00 Net Revenue only matches the payout when no refunds occurred that day.
A Debit on Your Bank Statement That Isn’t in the Daily Summary
Daily Summary and All Transactions show card-processing fees only. Those fees are deducted from your payouts before the money reaches your bank — they never leave your account as a separate payment, so they can never appear on your bank statement as a debit. If you see a debit taken by storekit on your bank statement, it is not a transaction fee and you will not find it in these reports. It is a storekit software, subscription or hardware invoice collected by Direct Debit. There is no billing or subscription page in the dashboard that lists these invoices — see Software & Subscription Invoices for how they are billed, and how to request a copy of an invoice to match a debit to the invoice it pays.A Payout Hasn’t Arrived
If money you expected has not reached your bank, work through this checklist before contacting support. There is no payout page under Stores → your store → Settings → Payments — payouts are only listed under Analytics → Accounting.1
Check whether a payout is due yet
On the default daily schedule, payouts arrive 2 working days after the sales day, skipping weekends and bank holidays — see Payout Timing. Friday, Saturday and Sunday sales arrive together on Tuesday, so a weekend’s takings are not late until Wednesday. If your account is on a weekly or monthly schedule, a gap of several days between payouts is normal — check when your next payout is due in the Payout Schedule guide before treating one as missing.A store that has been snoozed or closed usually has nothing to pay out for those days, because no card payments were taken. Check the Daily Summary for those dates before ruling this out: a store with Allow pre-orders when store is snoozed enabled can still take card payments while snoozed, and those do generate payouts. Snoozing does not pause, cancel or disconnect payouts: the first payout after you reopen follows the same rule from the first day you trade again — on the daily schedule, a store that reopens on Tuesday sees its first payout on Thursday.
2
Read the Payouts report
In the sidebar, click Analytics, then Accounting, then Payouts. Set the date range to cover the sales days you are missing (up to 6 months) and read the most recent row. The columns are Amount, Bank Account, Store, Status, Created, Estimated Arrival, Statement Description and ID.
- Status shows the payment provider’s status for that transfer as reported, or
N/Aif none was returned. - Estimated Arrival is when the bank is expected to credit the money. If it is still in the future, the payout is on its way — wait until that time has passed.
- No row for a sales day means no payout was created for it: there were no card sales that day, the balance was zero or negative after refunds and fees, or the payout is being held. “No transfers yet!” means nothing has been paid out in the selected date range.
3
Check payments verification
Go to Stores → your store → Settings → Payments and check the verification status. If verification is not complete, or you have recently changed your bank account details, payouts may be held until it is — contact support if you cannot see what is outstanding.
4
Contact support
Contact support if the most recent payout row shows a failed or returned status, or if, on the daily schedule, there is no payout row for 3 or more working days on which you had card sales (for weekly or monthly schedules, when a scheduled payout is more than 2 working days overdue). Include your store name and the sales dates you have not been paid for, so we can trace the transfer with the payment provider. See Contact Support.
Related
- Reports Overview — Full list of available reports
- All Transactions Report — View individual transaction details
- Software & Subscription Invoices — Software fees collected by Direct Debit, which are not shown in these reports
- storekit Payments Setup — Configure your payment account