Contact Methods
Live Chat
The fastest way to reach us. Click the chat widget in your storekit dashboard for instant support.
Message us on WhatsApp for quick responses and easy communication.
Send us an email at cs@storekit.com and we’ll get back to you as soon as possible.
Phone
Call us on 020 3318 9890 to speak directly with our team.
Support Hours
Developers and API Access
storekit’s API is in early access and is granted case by case, so support cannot enable it for you over chat. Request it with the storekit MCP/API Access Request form, describing what you’re building, which stores or account it’s for, the data or actions you need, and your expected volume. If you only need to receive events from your stores, webhooks are available today without a request — see Developer Introduction.Before You Contact Us
To help us resolve your issue quickly, please have the following ready:- Your store name or store URL
- A clear description of the issue
- Any relevant order numbers or screenshots
- Steps you’ve already tried to resolve the issue