Native apps are not self-serve. There is no app builder in the dashboard — a build is set up and released with the storekit team. Contact support to start.
What the App Contains
A row of tabs across the bottom, up to five of them. Which tabs appear, what they are called and the order they sit in are all set up for your app:
Ordering in the app is the same ordering experience customers get on your website, signed in as the customer. Menus, prices, opening hours, delivery and pickup rules and payments are the ones you already manage for your stores — there is no second menu to keep up to date, and a change you make is live in the app straight away.
Home and Rewards are made up of blocks: a hero image or carousel, text, buttons, a reward list, a points balance, a progress bar. We can rearrange, add and remove those blocks for you without a new app release.
Loyalty and Accounts
A customer signs in once and the same account carries their orders, loyalty balance and addresses across the app and the web ordering pages. The Rewards tab shows their balance and rewards; the QR screen shows a full-brightness code for a colleague to scan at the till.Push Notifications
The app asks each customer for permission to send notifications. Order progress notifications — accepted, ready, on the way — go out automatically. Anything else, such as a promotion or a loyalty message, is a campaign sent from your loyalty platform or by the storekit team. Tapping a notification can open a particular screen — a live order, the Rewards tab, a page on your website — using the links described in App Links.What Changes Without a New Release
The app collects its settings from storekit each time it opens, so most changes reach customers the same day, with no App Store review to wait for:- Colours, fonts, logo and background video
- Screen content: the Home and Rewards blocks, welcome copy, button labels
- Which tabs are shown, their labels and their order — this is what turns Rewards or Reorder on and off
- Whether the first-run welcome screens are shown
- Store list, menus, prices and opening hours (these come from your normal store settings)
- The app’s name and icon
- The loading screen customers see as the app opens
- The version number shown in the stores
- Your own website domain, if the app opens links on it
App Links
Send a link that opens the app on the right screen, and check that it works.