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storekit Payments is our integrated payment solution, powered by Adyen. It allows you to accept card payments, Apple Pay, Google Pay, and regional payment methods, with funds paid out directly to your bank account.

Before You Start

Before setting up storekit Payments, make sure you have:
  • A valid phone number added to your store’s general settings
  • Your business registration details (for limited companies)
  • Bank account details for payouts
  • ID documents for verification (passport or driving licence)

Business Types

storekit Payments supports two business types:
TypeDescriptionBest For
BusinessLimited Company, LLP, or PLCRegistered companies with Companies House (UK) or equivalent
Sole TraderSelf-employed individual trading under their own name or a business nameFreelancers, sole proprietors, unincorporated businesses

Setting Up Your Account

1

Select Your Business Type

Go to Store Settings > Payments and click Set up storekit Payments. Select whether you’re a Business or Sole Trader.
2

Enter Business Details

For Businesses (Limited Companies):
  • Enter your registered legal business name
  • For UK companies, we’ll look up your details from Companies House automatically
For Sole Traders:
  • Enter your legal business name
  • Optionally add a “Doing business as” name if you trade under a different name
  • Enter your first and last name
  • Provide your registered business address
3

Accept Terms

Review and accept the storekit Payments terms of service. You’ll also need to confirm your business doesn’t fall under the restricted services list.
4

Complete Verification

After initial setup, you’ll be redirected to complete the verification process (see below).

Verification Process

To comply with financial regulations, we need to verify your identity and business. The verification requirements depend on your business type.

For Sole Traders

VerificationWhat’s Needed
Identity verificationPhoto ID (passport or driving licence)
Bank accountBank account details for payouts

For Businesses (Limited Companies)

VerificationWhat’s Needed
Business verificationCompany registration number (looked up automatically for UK companies)
Bank accountBusiness bank account details for payouts
Beneficial ownersDetails of anyone who owns 25% or more of the business
Directors/ExecutivesAt least one director or executive must complete identity verification
Beneficial owners are individuals who own or control 25% or more of your business. This includes shareholders, partners, or anyone with significant control. You’ll need to provide their name, date of birth, and address.

Identity Verification

For identity verification, you’ll need to provide:
  • Photo ID - Passport or driving licence
  • Selfie - A photo of yourself holding your ID (in some cases)
The verification is completed through a secure online process. Most verifications are approved within minutes, but some may take up to 24-48 hours.

Requirements by Country

Verification requirements vary by country. Here’s what you’ll need for key markets:
CountryIndividual IDBusiness RegistrationTax ID
United KingdomPassport or Driving LicenceCompanies House NumberUTR (optional)
GermanyPersonalausweis or PassportHandelsregisternummer (HRB)Steuernummer
NetherlandsPassport or ID CardKVK NumberBTW-nummer
FrancePassport or Carte d’identitéSIREN/SIRETNuméro TVA
IrelandPassport or Driving LicenceCRO NumberTax Reference
SwitzerlandPassport or ID CardUID (CHE number)MWST-Nummer
BelgiumPassport or ID CardBCE/KBO NumberBTW/TVA
AustriaPassport or PersonalausweisFirmenbuchnummerUID-Nummer
United StatesPassport, Driver’s License, or State IDEIN (Employer Identification Number)SSN or ITIN
AustraliaPassport or Driver LicenceABN (Australian Business Number)TFN (Tax File Number)
CanadaPassport or Driver’s LicenseBusiness Number (BN)GST/HST Number
For businesses, you’ll also need to provide details of beneficial owners (25%+ shareholders) and at least one director must complete identity verification.

Bank Account Verification

You’ll need to provide your bank account details for payouts: For UK accounts:
  • Account holder name
  • Sort code
  • Account number
For European accounts:
  • Account holder name
  • IBAN
  • BIC/SWIFT code
The bank account must be in the name of the business (for companies) or the individual (for sole traders). We cannot pay out to third-party accounts.

Verification Status

You can check your verification status at any time in Store Settings > Payments. Common statuses include:
StatusMeaning
PendingVerification is being processed
Action RequiredAdditional information or documents needed
VerifiedAll verifications complete - you can accept payments
FailedVerification failed - check the error message for details

Processing Payments Before Verification

By default, you must complete verification before you can accept payments. This ensures compliance with financial regulations and protects both you and your customers.
In rare cases, we may allow stores to process payments before verification is complete. However, if verification is never fully completed, you take on responsibility for any associated risks. Contact support if you have an urgent need to start processing before verification.

Updating Your Details

If your business details change (new address, new bank account, etc.), you can update them in Store Settings > Payments. Some changes may require re-verification.

Multiple Stores

If you have multiple stores, you can connect them to the same storekit Payments account if they’re operated by the same legal entity. You only need to complete verification once.
If your stores are operated by different legal entities (different companies), you’ll need to set up separate storekit Payments accounts for each.

Troubleshooting

Verification Failed

If your verification fails:
  • Check the error message for specific issues
  • Ensure your documents are clear, in-date, and match the details you provided
  • Try uploading documents again

Bank Account Rejected

If your bank account is rejected:
  • Verify the account details are correct
  • Ensure the account is in the name of the business or individual
  • Check the account accepts incoming payments
For further assistance, contact support.