Creating Products
- Click into a category
- Click Add Product
- Choose New product or Duplicate product
Duplicate vs New
Duplicate product copies values from an existing product:- Name, description, price, image, video
- Compare at price
- Tags and allergens
- Optionally: modifier groups
Product Fields
Required
Optional
Tags & Allergens
Add allergen information, dietary tags, and nutritional data in the Tags & Allergens tab. See Tags & Allergens for details on managing allergens, dietary tags, and nutrition.Availability
Available After
Schedule when a product becomes visible. Use this to:- Launch new items at a specific time
- Prepare seasonal menus in advance
- Coordinate with marketing campaigns
Inventory Tracking
Enable Track Inventory and set stock levels. When inventory reaches zero, the product shows as unavailable. Use for:- Daily specials with limited quantities
- Items with supply constraints
- Flash sales
Availability by Day
Set which days of the week a product is available. Useful for:- Weekend brunch items
- Weekday lunch specials
- Items that require advance preparation
Order Cutoff Time
For pre-order items, set a cutoff time before which orders must be placed.Images & Media
Product Images
Upload high-quality images for each product. Most image formats are supported (PNG, JPG, GIF, WebP, HEIC, and more) up to 100 MB. Images are automatically optimised and served via CDN.Product Videos
Upload short videos that autoplay on the product detail page. Videos are automatically encoded for optimal streaming. See Videos for best practices.Organisation
Reordering
Drag and drop products within a category to change their order.Print Order
Products can have a different order for printing. See Print Order.Popular Flag
Mark products as Popular to:- Display a “Popular” badge with a star icon on the product
- Show the product in a dedicated “Popular Items” section at the top of your menu
To choose products shown before checkout, see Checkout Upsell Products.
For a POS-synced menu, including Lightspeed, create or update the product in the POS and sync it to storekit before selecting it as an upsell. See POS Menu Sync.
Deleting Products
- Click on the product to open the editor
- Scroll to the bottom
- Click Delete Product
Multi-language Support
Click the translation icon next to text fields to add translations for other languages. See Translations for setup.Tips
- Front-load descriptions - Important info in first 60 characters
- Complete allergen info - Legal requirement in many regions
- Use high-quality images - They increase conversion rates
- Set Compare At Price for promotions - Shows discount clearly
- Track inventory for limited items - Prevents overselling
- Share inventory across products - Use modifiers to track shared ingredients like pizza dough