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Control when products, categories, and your entire store are available for ordering.

Product Availability

Toggle Available

Each product has an Available toggle. When off, the product is hidden from your menu entirely. Use this for:
  • Permanently discontinued items
  • Seasonal items out of season
  • Items you’re not ready to sell yet

Snoozing Products

Snoozing temporarily hides a product for a set period. Unlike toggling availability, snoozing automatically restores the product when the snooze period ends. To snooze a product:
  1. Click the eye icon next to the product in your menu
  2. Select a duration:
    • 15 minutes
    • 1 hour
    • 2 hours
    • 6 hours
    • Tomorrow 8AM
    • Indefinitely
  3. Or pick a specific date/time
  4. Click Snooze
Snoozed products show an indicator in the menu builder. Click Unsnooze to restore availability immediately.
Use snoozing when you’ve run out of an item temporarily. It’s faster than editing the product and remembering to turn it back on later.

Available After

Schedule when a product becomes visible using Available After. The product won’t appear on your menu until the specified date and time. Use this for:
  • Launching new items at a specific time
  • Preparing seasonal menus in advance
  • Coordinating with marketing campaigns

Inventory Tracking

Enable Track Inventory to set stock levels. When inventory reaches zero, the product automatically shows as unavailable.
  1. Toggle Track Inventory on
  2. Enter the current stock count
  3. Stock decreases with each order
Use for:
  • Daily specials with limited quantities
  • Items with supply constraints
  • Flash sales with limited stock

Availability by Day

Beta feature - This feature is currently in beta. If you’d like to use it, please ask us on live chat.
Set which days of the week a product is available. Useful for:
  • Weekend brunch items
  • Weekday lunch specials
  • Items requiring advance preparation
Select the days when the product should be available. On other days, it won’t appear on your menu.

Store Snoozing

Temporarily disable ordering for your entire store:
  1. Click the snooze icon in the store header
  2. Select a duration:
    • 5 minutes
    • 10 minutes
    • 30 minutes
    • 1 hour
    • 2 hours
    • 12 hours
  3. Or pick a specific date
  4. Select a reason for disabling orders
  5. Click Disable orders
Your store shows as closed to customers until the snooze period ends or you manually re-enable it.
Store snoozing affects all order types. Customers cannot place any orders while the store is snoozed.
To re-enable early:
  1. Click the snooze icon again
  2. Click Enable orders

Snooze Reasons

When snoozing your store, select a reason:
  • Too busy
  • Technical issue
  • Staff shortage
  • Emergency
  • Other
This helps track why your store was unavailable.

Modifier Option Availability

Modifier options have an In Stock toggle. When off, the option is hidden from customers but remains configured. Use for temporarily unavailable toppings, sizes, or add-ons without deleting them.

Summary

LevelMethodAutomatic RestoreUse Case
ProductToggle AvailableNoPermanent removal
ProductSnoozeYesTemporarily out of stock
ProductAvailable AfterYes (appears)Scheduled launch
ProductTrack InventoryYes (when restocked)Limited quantities
ProductAvailable DaysYes (daily)Day-specific items
StoreSnoozeYesEmergency/capacity issues
For category availability options (Available After, Category Hours), see Categories.