Sync Types
Different integrations use different sync methods:| Type | How It Works | Integrations |
|---|---|---|
| Push | The POS automatically sends menu changes to storekit | Deliverect, Stream |
| Pull | storekit fetches the menu from the POS on demand | Zonal, Lightspeed K-Series, Syrve, PointOne |
| Manual Linking | Products are created in storekit and linked to POS IDs | TISSL, Comtrex, Centegra |
Push Integrations
With push integrations, menu changes sync automatically whenever you update your menu in the source system.Deliverect
Deliverect pushes your menu to storekit automatically when changes are published. No action is required on your part.- Make menu changes in Deliverect
- Publish the menu in Deliverect
- Changes appear in storekit in 10-30 seconds
Stream
Stream pushes menu data to storekit automatically. Menu updates sync when published in the Stream platform.Push integrations provide the fastest sync times since changes are sent immediately when made.
Pull Integrations
With pull integrations, you trigger menu syncs from the storekit dashboard or set up automated schedules.Manual Sync
To manually sync your menu:- Go to Menu in the storekit dashboard
- Click Sync Menu (or the sync icon)
- Wait for the sync to complete
Automated Sync Schedules
For pull integrations, you can set up automated sync schedules to keep your menu up to date without manual intervention. Supported integrations:- Zonal (Aztec)
- Lightspeed K-Series
- Syrve
- Go to Store Settings > Integrations
- Find your POS integration
- Click Add Sync Schedule
- Choose frequency (e.g., daily at 6am, hourly)
- Save the schedule
Zonal Lightweight Sync
Zonal supports a “lightweight” sync option that only updates prices and availability without re-syncing the entire menu structure. This is faster and useful for frequent price updates.Manual Linking Integrations
Some integrations require you to create products in storekit and manually link them to your POS using product IDs (PLUs).TISSL
- Create your menu in storekit
- For each product, enter the TISSL PLU in the product settings
- Orders will include the PLU for TISSL to recognise the item
Comtrex
- Create your menu in storekit
- Link products using the Comtrex product ID
- Orders are sent with the correct IDs for Comtrex processing
Centegra
- Create your menu in storekit
- Link products using the Centegra product ID
- Orders are sent with the correct IDs for Centegra processing
Manual linking gives you full control over your storekit menu design while maintaining POS compatibility for order processing.
What Syncs
Depending on your integration, menu sync includes:| Data | Description |
|---|---|
| Categories | Menu sections and their order |
| Products | Items, prices, descriptions, images |
| Modifiers | Modifier groups and options |
| Availability | Which items are currently available |
| Allergens | Allergen and dietary information (where supported) |
After Syncing
After a menu sync:- Review the imported menu for accuracy
- Add images if not included from the POS
- Check modifier pricing and rules
- Set up any storekit-specific features (promotional pricing, deposits, etc.)
Troubleshooting
Sync Not Starting
- Check your POS credentials are valid
- Verify the integration is connected in Store Settings
- Ensure you have menu data in your POS system
Missing Products
- Confirm products are published/active in your POS
- Check the product is assigned to a category
- Some integrations only sync specific menu types
Incorrect Prices
- Verify prices in your POS system
- Check for tax-inclusive vs tax-exclusive settings
- Re-sync after making price changes in the POS