Set up dine-in tables, areas, and QR codes

Tables link QR codes to specific seating positions so that dine-in orders and Pay at Table payments are routed to the correct location. Each table has a number, belongs to an area, and has its own QR code.

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How Tables Work

1. You create tables in the dashboard and organise them into areas
2. Each table gets a QR code that encodes the table number
3. Customer scans the QR and their order is automatically tagged with that table
4. Kitchen and staff see the table number on incoming orders and bills

Tables are used by both Order & Pay (customers browse the menu and place orders) and Pay at Table (customers view and settle an existing POS bill).

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Setting Up Tables

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Creating Tables

1. Go to Stores → your store → Settings → Tables
2. Click + Add area to create a seating zone (e.g. “Main Floor”, “Terrace”, “Bar”)
3. Inside the area, click the add button — labelled + Add followed by your store’s table wording (Table by default, or e.g. Room if your store renames it)
4. Enter the table number and repeat for each table
5. Click Save

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Editing Tables

1. Go to Stores → your store → Settings → Tables
2. Click the table you want to change
3. Update the table number
4. Click Save

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Deactivating or Removing Tables

1. Go to Stores → your store → Settings → Tables
2. Click the delete icon next to the table you want to remove
3. Confirm the deletion

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Importing Tables From Your POS

If your POS owns the floorplan, import it instead of creating tables by hand. Each integration has its own sync control on its settings page under Stores → your store → Settings → Integrations: For Toast, Sync Floorplan imports your tables and service areas from Toast POS on demand — use it after changing the floorplan in Toast instead of re-entering tables by hand. Imported tables then appear under Settings → Tables.

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Areas

Areas group tables into logical zones. They serve two purposes:

• Organisation — keep your table list manageable across different sections of the venue
• Category restrictions — show different menu categories depending on where the customer is seated (e.g. drinks-only at the bar)

See Table Area Category Restrictions for details on restricting menu categories by area.

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QR Codes for Tables

Each table has a unique QR code that links directly to that table’s ordering page. When a customer scans it, their session is automatically associated with the correct table number.

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Downloading Table QR Codes

1. Go to the QR Codes section in your dashboard
2. Download individual table QR codes or all at once
3. Print and place them on the corresponding tables

For general QR code guidance (store-level codes, printing tips, branded designs), see QR Codes.

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Table Number Redirects

If you need to redirect a QR code from one table number to another (e.g. table 23 should now point to table 25), this currently requires a backend change. This is useful when:

• You renumber physical tables but don’t want to reprint QR codes
• You merge or rearrange seating areas
• A QR code is permanently affixed (e.g. engraved or embedded in the table)

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Tips

• Match physical and digital — keep table numbers in the dashboard consistent with physical table markers
• Spare QR codes — print a few extras for each table in case of damage
• Staff training — ensure staff know which area each table belongs to, especially when category restrictions are active
• Test after changes — whenever you add, edit, or remove tables, scan the QR codes to verify everything works

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