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Documentation Index

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Enable click-and-collect pickup on your storekit store so customers can place orders for collection from your venue. You can turn pickup on or off at any time from your store settings. Pickup is managed from your store’s Operations settings, alongside other fulfilment options such as delivery.

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How Enabling Pickup Works

  • Pickup appears as a fulfilment option at checkout
  • Customers can choose pickup/collection before placing an order
  • Pickup orders appear in your storekit orders dashboard (paper bag icon)
  • Delivery can remain enabled separately
1

Open Store Settings

From your storekit dashboard, go to Stores and select the store you want to update.
2

Go to Operations

From the settings menu, open Operations.
3

Enable Pickup

Under Fulfilment types, tick Pickup.You can also untick Pickup if you want to disable pickup/collection orders for this store.
4

Save Changes

Click Save to apply the change.

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When to Enable Pickup

Enable pickup when:
  • You want customers to place collection orders through your storekit store
  • The venue is ready to prepare pickup orders
  • Customers can collect orders directly from the venue
  • You have the correct address (pickup location) set in Stores > Settings > General

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When to Disable Pickup

Disable pickup when:
  • The venue only wants to accept delivery orders
  • Pickup/collection is temporarily unavailable
  • The venue is too busy to handle pickup orders
  • Pickup setup (pre-orders) is still being configured
Pickup only controls whether customers can choose pickup before placing an order. It does not affect whether delivery is enabled for the same store.
  • Enabling Delivery — enable delivery orders for your store
  • Managing Live Orders — handle incoming orders in real time
  • Orders Overview — how orders flow through storekit