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Enable click-and-collect pickup on your storekit store so customers can place orders for collection from your venue. You can turn pickup on or off at any time from your store settings. Pickup is a checkbox in the Fulfillment types group on the Operations settings page, alongside Delivery. The full path is Stores → [your store] → Settings → Operations → Fulfillment types.
There is no Fulfillment entry in the store settings menu, and no separate collection-point page. Pickup is set on Operations.

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How Enabling Pickup Works

  • Pickup appears as a fulfilment option at checkout
  • Customers can choose pickup/collection before placing an order
  • Pickup orders appear in your storekit orders dashboard (paper bag icon)
  • Delivery can remain enabled separately
1

Open Store Settings

From your storekit dashboard, go to Stores, select the store you want to update, and open Settings.
2

Go to Operations

From the settings menu, open Operations.
3

Enable Pickup

Under Fulfillment types — the first group on the Operations page — tick Pickup (“Offer pickup/collection orders”).You can also untick Pickup if you want to disable pickup/collection orders for this store.
4

Save Changes

Click Save to apply the change.

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When to Enable Pickup

Enable pickup when:
  • You want customers to place collection orders through your storekit store
  • The venue is ready to prepare pickup orders
  • Customers can collect orders directly from the venue
  • You have the correct address (pickup location) set under Stores → [your store] → Settings → General

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When to Disable Pickup

Disable pickup when:
  • The venue only wants to accept delivery orders
  • Pickup/collection is temporarily unavailable
  • The venue is too busy to handle pickup orders
  • Pickup setup (pre-orders) is still being configured
Pickup only controls whether customers can choose pickup before placing an order. It does not affect whether delivery is enabled for the same store.
On a dine-in store the Fulfillment types checkboxes are not shown. If the store takes in-store (order-and-pay) orders, the Fulfillment types group is not rendered on Operations at all, and Delivery Zones and Pre-Orders are missing from the settings menu too. There is no dashboard control that adds pickup or delivery to such a store — contact storekit support to have it changed.

Related topics

Enabling DeliveryDelivery & Pickup StorePre-orders: schedule future pickup and deliveryPOS-Connected StoreManaging Live Orders