How Enabling Pickup Works
- Pickup appears as a fulfilment option at checkout
- Customers can choose pickup/collection before placing an order
- Pickup orders appear in your storekit orders dashboard (paper bag icon)
- Delivery can remain enabled separately
1
Open Store Settings
From your storekit dashboard, go to Stores and select the store you want to update.
2
Go to Operations
From the settings menu, open Operations.
3
Enable Pickup
Under Fulfilment types, tick Pickup.You can also untick Pickup if you want to disable pickup/collection orders for this store.
4
Save Changes
Click Save to apply the change.
When to Enable Pickup
Enable pickup when:- You want customers to place collection orders through your storekit store
- The venue is ready to prepare pickup orders
- Customers can collect orders directly from the venue
- You have the correct address (pickup location) set in Stores > Settings > General
When to Disable Pickup
Disable pickup when:- The venue only wants to accept delivery orders
- Pickup/collection is temporarily unavailable
- The venue is too busy to handle pickup orders
- Pickup setup (pre-orders) is still being configured
Pickup only controls whether customers can choose pickup before placing an order. It does not affect whether delivery is enabled for the same store.
Related
- Enabling Delivery — enable delivery orders for your store
- Managing Live Orders — handle incoming orders in real time
- Orders Overview — how orders flow through storekit