4. Configure fulfillment methods and order scheduling

Configure how customers receive their orders. You can offer pickup, delivery, dine-in, or any combination.

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Fulfillment Methods

storekit supports five fulfillment methods: When a customer visits your store, they’re prompted to choose their fulfillment method (if multiple are enabled). This selection determines available time slots, minimum order values, and delivery fees.

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Where Pickup and Delivery Are Switched On

Both are checkboxes in the Fulfillment types group on one page: Stores → [your store] → Settings → Operations. Fulfillment types is the first group on the Operations page, and it contains exactly two checkboxes — Delivery (“Offer delivery orders (we do not provide drivers or driver management)”) and Pickup (“Offer pickup/collection orders”). Tick or untick them and click Save.

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Enable Pickup

Pickup is the simplest option:

1. Go to Stores → [your store] → Settings → Operations
2. Under Fulfillment types, tick Pickup, then click Save
3. Configure pickup settings:

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Enable Delivery

To offer delivery:

1. Go to Stores → [your store] → Settings → Operations
2. Under Fulfillment types, tick Delivery, then click Save
3. Configure delivery settings:

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Delivery Zones

For distance-based pricing and delivery areas:

1. Go to Stores → [your store] → Settings → Delivery Zones
2. Click Add new zone
3. Configure the zone, then click Create zone:

Zones can be drawn by driving distance, as a polygon, or from postcodes — see Delivery Zones for the other zone types. When a customer enters their address, the system calculates distance from your store and determines which zone applies. If they’re outside all zones, delivery is unavailable for that address.

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Third-Party Delivery

If you use a delivery service:

1. Go to Stores → [your store] → Settings → Integrations
2. Connect your delivery provider (Uber Direct, Shipday, Nash, etc.)
3. Orders are automatically dispatched to drivers

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Enable Dine-in (InStore)

Dine-in is not a checkbox under Fulfillment types — there is no Dine-in toggle anywhere in store settings. A store accepts in-store orders because it was created as a Dine-In store; switching an existing store over is not self-serve, so contact storekit support. On a dine-in store, set up table ordering:

1. Go to Stores → [your store] → Settings → Tables (this entry only appears on dine-in stores) and set up table areas and tables
2. Generate QR codes for each table

When customers scan a table’s QR code:

• The table is automatically selected
• Orders include the table number/name
• Pay-at-table can be enabled for bill splitting

Table areas can have their own settings (e.g., enable/disable pay-at-table per area).

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Enable Catering

For large event orders with separate fulfillment options. Catering is not a checkbox under Fulfillment types either — the group contains only Delivery and Pickup. Catering fulfillment is enabled by storekit on request: contact storekit support. Catering orders have their own:

• Pickup and delivery options (CateringPickup and CateringDelivery)
• Minimum order values (typically higher)
• Lead time requirements
• Pre-order date selection

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Order Scheduling

Let customers choose when they want their order: Pre-order settings are configured separately for pickup and delivery, with different available days for each.

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Minimum Order Values

Minimum and maximum spend are set under Order limits on Operations (turn on Limit order values). The rows shown depend on the store type: a pickup/delivery store shows Delivery orders and Pickup orders, a dine-in store shows In-store orders. Each row has a Minimum and a Maximum column, and there is a separate Minimum items limit. Delivery minimums can also be overridden per zone under Delivery Zones. If a customer’s basket is below the minimum, they see a message showing how much more they need to spend.

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Next Step

Now configure your payment methods → Set up payments