Modifiers

Modifiers let customers customise products. They’re organised into modifier groups - each group contains options and rules about how many can be selected.

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Examples

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Creating a Modifier Group

1. Go to Menus → Edit on the menu, then click a product to open the editor
2. Go to the Modifiers tab
3. Under Add a modifier group, click Create a new group
4. Enter a Name (e.g., “Choose your size”)
5. Click Add an option for each option and give it a name and a Price
6. Set how many options customers can choose under How many options can customers choose?
7. Click Save Modifiers

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Modifier Group Settings

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Name & Description

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Selection Rules

Set how many options customers must/can choose:

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Allow Multiple of Same Option

Enable Allow customers to select an option more than once for cases like:

• “2x extra cheese”
• “3x bacon”

You can optionally set a specific limit per option.

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Free Modifiers

Set a number of Free Modifiers to give customers a certain number of free selections before charging. Useful for:

• “First 3 toppings free, then £0.50 each”
• “Includes 2 sauces, extra sauces £0.30”

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Modifier Options

Each option within a group has:

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Default Quantity

Pre-select options by setting a default quantity. The total of all default quantities cannot exceed the group’s maximum.

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Option Availability

Toggle In Stock off to temporarily hide an option without deleting it.

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Tags & Allergens

Modifier options can have their own allergen information, dietary tags, and nutrition data. When a customer selects options, the combined allergen information from the product and all selected modifiers is shown. See Tags & Allergens for details.

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Pricing Variants with Modifiers

Some products come in variants that cost different amounts - for example ravioli “classici” at £6 and ravioli “grigliati” at £7. Instead of creating a separate product for each variant, set a base price and use a required modifier group where each option carries the price difference.

1. Set the product’s Price to your cheapest variant (e.g., £6)
2. Add a modifier group named for the choice (e.g., “Type”)
3. Set the selection rules to Min: 1, Max: 1 so it’s required and the customer picks exactly one
4. Add one option per variant, with the Price set to the difference from the base price:

The customer always sees the correct total for the variant they choose, and you manage one product instead of several.

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Display Settings

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Initial Display Setting

Initial display setting controls how the modifier group appears on the product page:

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Print as Products

Enable Print modifier options as products to print each selected modifier on its own line on receipts, rather than as sub-items under the product.

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Reusing Modifier Groups

You can attach existing modifier groups to multiple products:

1. Open a product’s Modifiers tab
2. Under Add a modifier group, click Use an existing group
3. Find the group in the list and click Add group to product

Changes to a shared modifier group affect all products using it — the dashboard says so on that screen: “Use an existing modifier group. Note that any changes made to a shared modifier group will be applied against all products”.

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Seeing All Your Modifier Groups

There is no page in the dashboard that lists every modifier group. Groups belong to the products that use them: you create and edit a group from any product it is on (Menus → Edit → the product → Modifiers), and because groups are shared, editing one from a single product changes it for every product using it — see Reusing Modifier Groups. Two ways to review your groups without opening every product one by one.

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The Existing-Group List

On any product, Modifiers → Use an existing group lists every modifier group on that menu, with its SKU and an items link showing the group’s options. Groups already on the product you opened read Already added. The list is per menu and read-only: use it to check what exists, then open the group from a product that uses it to change anything. Click Go Back to leave without attaching a group.

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The Menu CSV Export

To review every group and option in a spreadsheet, export the menu: The download is a Menu.zip holding two files. The one whose name starts with Modifiers_ is the modifier list: one row per modifier option, with the group it belongs to in the Modifier Group and Modifier Group ID columns and the option’s own name, Price, PLU, SKU, allergens and availability alongside it. The other file lists your products, where Modifier Groups is the number of groups on each product rather than their names.

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Reordering

• Drag modifier groups to change their order on the product
• Drag options within a group to change their order

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Deleting Modifier Groups

1. Open the group from a product’s Modifiers tab
2. Click Remove Group

This removes the group from the current product. If it’s shared with other products, it remains on those products.

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Tips

• Name groups clearly - “Choose your size” not “Size options”
• Order options logically - Smallest to largest, or most popular first
• Use £0 options - For substitutions or preferences (e.g., “No onions”)
• Set sensible limits - Too many options overwhelms customers
• Use free modifiers - Encourages customisation without complexity