Menus are per store
A menu is created for a single store and stays attached to it. You cannot point a second store at a menu built for another store, and a store cannot select a menu from a list of existing menus.To use the same items in another store, build or import the menu again for that store. A CSV import is usually the quickest way to recreate the same items in a second store.
Where menus are listed
Go to Menus in the left-hand navigation. Each card shows:- The menu name, with an Archived or Inactive label where it applies
- The store the menu belongs to, on the line directly underneath the menu name
- How many items and categories it has, when it was last synced (POS menus) and when it was created
- Edit to open the menu builder
Show archived menus
Archived menus are hidden from the Menus list. If the account has any, a Show archived menus link appears at the bottom of the list — click it to include them. Archived menus stay greyed out and carry an Archived label. If you see no such link, there are no archived menus to show.Replacing a store’s menu
The page that asks how you want to build your menu (Now, let’s setup your menu, with the Automatic Upload, Enter Manually and Spreadsheet Import options) is only reachable while the store has no menu. On the Stores page, the Create a menu link appears on a store card only when that store has no menus. This is why you cannot get back to the import options once a menu exists — even if that menu is the empty one created by Enter Manually. To start again:1
Archive the existing menu
Open the menu from Menus → Edit, then archive it as described below.
2
Reload the Stores page
Go to Stores and refresh the page so the store’s menu list is up to date. The Create a menu link reappears on the store card.
3
Create or import the new menu
Click Create a menu and pick how to build it: Automatic Upload (import from an existing online menu or website), Enter Manually (build it in the menu builder) or Spreadsheet Import (a CSV or Excel file).
Menu-level settings
Some settings belong to the menu rather than to a product or a store. Open them from Menus → Edit → Settings, which slides in the Menu Settings panel:- Name — the menu name shown in the dashboard
- Unavailable Product Options — whether unavailable items are Disable (Visible but greyed out, the default) or Hide (Completely removed) on your ordering page. See Availability & Snoozing
- Image — an optional image for the menu
- Archive / Un-archive Menu — see below
Archiving and un-archiving a menu
- Go to Menus and click Edit on the menu
- Click Settings
- At the bottom of the panel, click the Archive Menu button
- Confirm the prompt
Check the store before you build
After creating a menu, confirm the store name shown under the menu name on the Menus list is the store you meant. Adding a lot of items to a menu attached to the wrong store means rebuilding them.A menu cannot be moved between stores from the dashboard. If a menu ends up attached to the wrong store, contact support — we can look at it for you.
Related Guides
Menu Overview
How categories, products, and modifiers fit together
CSV Import
Bulk import products from a spreadsheet
POS Menu Sync
Sync your menu with your POS system
Availability & Snoozing
Control when items are available