Accessing the Report
1
Navigate to the report
In the sidebar, click Analytics to expand the section, then select Accounting. On the Accounting page, click All Transactions under the Transactions heading.
2
Select your filters
Choose the payment account, store(s), and date range you want to review.
What the Report Shows
Each row represents a single transaction, under these columns:
Use the Status filter above the table to narrow the list. It has exactly two options, Success and Failed; refunds are not a status — they appear as their own Kind of transaction.
The Net amount column is the transaction’s gross amount minus the fee — net of the processing fee, not net of VAT/tax. All amounts here are shown as the customer paid them (VAT-inclusive), and no report totals VAT — see How VAT and tax are treated in reports.
Order and Payment Identifiers
An order carries several different identifiers, and the ID column above is not the one Google Analytics reports. Use this table to work out which value you are holding.Searching All Orders for a transaction ID from Google Analytics returns nothing — the search box matches order codes, while Google Analytics reports the order id. Open the order directly at
/orders/<order id>, or export the orders and match on the Order id column: see Reconciling with Google Analytics.Investigating Failed Payments
When a payment fails, the reason from the card issuer is shown next to the Failed status (for example insufficient funds, card declined, authentication failure). Use this information to identify recurring issues and advise customers if needed. A failed attempt followed by a successful one for the same amount is normal — see declined on the bank statement but paid in storekit.Exporting Data
Click Export to download the full transaction list as a CSV file for use in spreadsheets or accounting software. The CSV has a Reference ID column holding the order id of the order that was paid (for Pay at Table payments it holds the bill id instead). It does not include the payment provider’s reference from the on-screen ID column.Related
- Reports Overview — Full list of available reports
- Fee Report & Daily Summary — Reconcile daily revenue with payouts
- Refunded Orders Report — View all refunded orders
- Google Tag Manager & Meta Pixel — Match Google Analytics transactions to storekit orders