The All Transactions report provides a detailed log of every individual payment processed through your stores, including successful charges, failed payments, and refunds.
Accessing the Report
Navigate to the report
Go to Analytics > Accounting > All Transactions in your dashboard.
Select your filters
Choose the payment account, store(s), and date range you want to review.
What the Report Shows
Each row represents a single transaction and includes details such as:
| Field | Description |
|---|
| Transaction ID | Unique identifier for the payment |
| Date & Time | When the transaction was processed |
| Order Reference | The associated order code |
| Amount | Transaction value |
| Fee | Fee charged for the transaction |
| Status | Whether the payment succeeded, failed, or was refunded |
| Failure Reason | Explanation provided when a payment fails |
Use this report to check per-transaction fee amounts and verify that individual charges match your expected fee rates.
Investigating Failed Payments
When a payment fails, the Failure Reason column provides an explanation (e.g. insufficient funds, card declined, authentication failure). Use this information to identify recurring issues and advise customers if needed.
Exporting Data
Click Export to download the full transaction list as a CSV file for use in spreadsheets or accounting software.
