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Your store URL is the link customers use to view your menu and place orders. Share it on social media, your website, or in messages to drive online orders.

URL Format

Every storekit store has a URL in this format:
The store-slug is a URL-friendly version of your store name. For example, a store called “The Great Burger Co” would have a slug like the-great-burger-co. The shorter https://order.storekit.com/{store-slug} also works and opens the same menu. If the store is connected to a custom domain, or your account uses its own ordering domain, the links the dashboard gives you already use that domain in place of order.storekit.com.

Finding Your Store URL

From the Stores List

  1. Click Stores in the left-hand menu
  2. In the Cards view, click View on the store to open it in a new tab, then copy the URL from the browser’s address bar. In the Locations view the same button is an icon; hover over it to see View store
  3. Click QR to show the store’s QR code. Clicking the QR code also opens the store

From the Store’s Settings

  1. Go to Stores → your store → Settings
  2. At the top of the page, click View your store to open it in a new tab
  3. To copy the link without opening it, click the three-dot button next to View your store and choose Copy store link
Both sit in the bar at the top of the store’s settings and most settings pages. Delivery Zones, Design & Branding and Translation Overrides open full-width without that bar. View your store is hidden on narrow screens, so use Copy store link on a phone. While a page has unsaved changes, both are replaced by Discard and Save; save or discard first. Under Stores → your store → Settings → General, the Search preview in the SEO section also shows the store URL as it will appear in search results.
Design & Branding does not show your store URL. Its Share button opens a preview link for the theme you are editing, not the store URL to give to customers.
The slug is also in the browser’s address bar while you are in a store’s settings: /stores/edit/{store-slug}/.

Sharing Your Store URL

Share your store URL anywhere you want customers to find you:
  • Social media — post the link on Instagram, Facebook, or X
  • Your website — add an “Order Now” button linking to your store
  • Google Business Profile — add it as your ordering link
  • Email and SMS — include it in marketing messages

Multi-Store URLs

If you manage multiple stores, each store has its own unique URL with its own slug:
Your store group also has a URL that displays all of your locations in one place, letting customers choose which store to order from.

Store Slugs and Custom Domains

Your store slug is set when the store is created and stays fixed afterwards. Renaming your store changes the name customers see, but it does not change the slug or the store URL. There is no field in the dashboard for editing a slug — slug changes are a support request, so contact support if you need one. If your brand has a custom domain, the same slug is used on it:
One custom domain serves every store in the brand, so the slug is always part of the path — a domain cannot be pointed at a single store. Your order.storekit.com/{store-slug} URL stays live alongside the custom domain and does not redirect to it automatically.

QR Codes

Your store QR code points to the same store URL. When customers scan the QR code, they are taken directly to your menu and ordering page.
If support changes your store slug, your store URL changes with it. Any QR codes you have already printed — including table-talkers and signage — and any links you have already shared will still point to the old URL and will stop working. Customers scanning old QR codes or clicking old links will not reach your store.
Finalise your store slug before printing QR codes or sharing your store URL. If you need to change your slug after QR codes are already in circulation, contact support so the old URL can be redirected to your new one.
Bookmark your store URL and test it regularly to make sure everything looks right from a customer’s perspective.