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By default, your store displays a standard privacy policy. You can replace it — and add custom terms & conditions — with your own content written in the dashboard.

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Available Policies

PolicyShown atDefault
Privacy Policy/privacyStandard privacy policy
Terms & Conditions/termsPlaceholder message

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How Policies Inherit

You can set custom policies at three levels. A more specific level always takes priority:
  1. Account — applies to all your stores by default
  2. Brand — overrides the account policy for all stores under that brand
  3. Store — overrides everything for that specific store
For example, you could set a privacy policy on your account that covers most stores, then override it for a specific brand or individual store that needs different wording.
If no custom policy is set at any level, your customers will see the default content.

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Setting Up Custom Policies

  1. Go to your store settings in the dashboard
  2. Navigate to the custom policies section
  3. Choose the scope — account, brand, or store
  4. Enter your content using the rich text editor
  5. Save your changes
The content will appear immediately on your store. When custom policies are enabled, links to the privacy policy and terms & conditions pages are automatically shown in your store’s footer.
Review your custom policies regularly to ensure they stay up to date with current regulations and your business practices.