Payment Links Overview

A payment link is a URL that opens a hosted checkout page for an amount of money. The customer taps it, sees your store’s name, the title you gave the payment and the amount, and pays with a card, Apple Pay or Google Pay. No order, no menu, no card machine.

What a Payment Link Is

Every payment link belongs to one store and has:

a title the customer sees (“Private dining deposit — Patel, 14 Oct”)
a link type: One-off (stops after one successful payment) or Reusable (stays live for as many payments as you allow)
a pricing mode: Set price (you choose the amount) or Customer chooses (they type an amount, optionally within a minimum and maximum)
a public URL and a plink_-prefixed ID

The money settles through storekit Payments on the same store as your online orders, so it appears in the same transactions and payouts. If your store does not use storekit Payments there is no Payment Links entry in the dashboard — see Set up payments.

Why Use One

Most money a restaurant takes is tied to an order or a table bill. Payment links cover the rest:

Situation	Link to create
A deposit to hold a private dining room or a large table	One-off, set price
The balance on a catering order agreed by phone or email	One-off, set price, with the order number as the Reference
A customer left without paying a cash order	Use the prompt on the order itself — see Collecting Payment for an Unpaid Order
Gift vouchers where the buyer picks the value	Reusable, customer chooses, with a minimum and maximum
A donation or “pay what you feel” supper club	Reusable, customer chooses
Ticketed events with a fixed number of places	Reusable, set price, with a Maximum number of payments
A standing link printed on invoices	Reusable, customer chooses

How It Works

You create the link in the dashboard under Payment Links, or ask a connected AI assistant to create it.
You share it: Copy Link and paste it anywhere, or Send via Email / SMS from the dashboard.
The customer opens the page, fills in any contact details you asked for, and pays.
The payment lands on the link’s Transactions list with its status, and the link’s Payments and Collected totals update. A one-off link becomes Completed.
You refund from the same place if you need to.

What Payment Links Are Not

They are not orders. Nothing is sent to the kitchen, the POS or a printer, and they do not appear in All Orders. The exception is a link created from an order page, which is attached to that order.
They are not invoices. There is no line-item breakdown, VAT calculation or due date; put the invoice number in the Reference field and send the invoice separately.
They are not a bill for a table. For dine-in guests paying a POS bill, use Pay at Table.

Creating a Payment Link

Every field on the New Payment Link page.

Sharing a Payment Link

Copy, email, SMS and QR codes.

Collecting Payment for an Unpaid Order

The shortcut on cash orders for catering stores.

What Your Customer Sees

The checkout page, step by step.

​What a Payment Link Is

​Why Use One

​How It Works

​What Payment Links Are Not

​Related Guides