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A catering store takes large, scheduled pickup and delivery orders for events and offices. storekit turns catering on for you; you then set up delivery, pre-orders and minimum spend with the same settings an ordinary delivery and pickup store uses.

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How Catering Works

Once catering is on, customers ordering from your store see How would you like to order? with two options:
  • Catering Delivery — only shown when your store offers delivery. The customer enters their delivery postcode or address.
  • Catering Pickup
The customer also enters a Guest count and, when your store accepts pre-orders, picks the event date and time, then clicks Start my order. The basket and checkout show a price per person under the total, worked out from the guest count. Behind the scenes a catering delivery order is a delivery order and a catering pickup order is a pickup order. They use your delivery zones, pre-order days and time slots, and order limits. There is no separate catering copy of any of these settings. Catering orders appear under Orders → Catering, grouped by event date.

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Before You Start

  • Catering is enabled by storekit on request. There is no catering switch in the dashboard: Fulfillment types on the Operations page only has Delivery and Pickup. Contact support to have catering turned on.
  • Your store needs to be set up for delivery, pickup or both. See Delivery & Pickup Store.

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Set Up Your Catering Store

1

Choose delivery, pickup or both

Go to Stores → your store → Settings → Operations and tick Delivery, Pickup or both under Fulfillment types.Catering Delivery is only offered when Delivery is on.
2

Set your delivery zones

Go to Stores → your store → Settings → Delivery Zones and draw the areas you deliver to. Catering delivery postcodes are checked against these zones. See Delivery Zones.
3

Turn on pre-orders

Go to Stores → your store → Settings → Pre-Orders and turn on Accept pre-orders.Use the Pickup tab for catering pickup and the Delivery tab for catering delivery. The days and time slots you set there are the dates and times customers can choose for a catering order. See Pre-orders.If Accept pre-orders is off, customers are not asked for an event date or time.
4

Set a minimum spend

Go to Stores → your store → Settings → Operations, find Order limits and turn on Limit order values.Delivery orders → Minimum applies to catering delivery orders and Pickup orders → Minimum applies to catering pickup orders. See Order Limits.
5

Show how many people each item serves

Go to Menus → Edit on the menu, click the product and fill in Serves. Once storekit has classified your store as catering, the storefront shows the item as “Serves 8”, or as “Serves 8 · £10.00 per person” when the item has a price (or a from-price) — the per-person price is worked out from your item price and the servings. An item with no price shows only “Serves 8”.
6

Manage incoming orders

Go to Orders → Catering to see upcoming orders by event date and print the run sheet, pack lists and prep sheet. See Plan Upcoming Catering Orders.

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What Is Not in the Dashboard

  • There is no catering page under Stores → your store → Settings.
  • There is no catering-only minimum spend, booking window or time slot setting. Catering orders follow Order limits and Pre-Orders like any other delivery or pickup order.