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Payouts transfer the funds you’ve collected from customer orders to your bank account. This guide explains how payouts work and what to expect.

How Payouts Work

When customers pay for orders, the funds are collected by storekit Payments. These funds are then paid out to your registered bank account according to your payout schedule. Each payout includes:
  • Order payments - Funds collected from completed orders
  • Refunds - Any refunds issued are deducted from your payout
  • Fees - Processing fees are deducted automatically

Payout Requirements

To receive payouts, you must:
  1. Complete verification - Your storekit Payments account must be fully verified
  2. Have a valid bank account - A verified bank account must be connected
  3. Have a positive balance - Funds must be available after deducting refunds and fees

Viewing Your Payouts

You can view your payout history in Store Settings > Payments > Payouts. Each payout shows:

Payout Statuses

Minimum Payout Amount

There is no minimum payout amount. However, if your balance is negative (due to refunds exceeding sales), the payout will be held until your balance is positive.

Verification Timeline

When you update your bank account or payment details, a verification period is required before payouts resume to the new account.

What Triggers Verification

Verification is triggered when you:
  • Add a new bank account during onboarding
  • Change your payout bank account details
  • Update business or identity information linked to your payment account

What Happens During Verification

During the verification period:
  • Payouts are paused — No payouts are sent while verification is in progress
  • Funds continue to accumulate — Customer payments are still collected and held securely in your account balance
  • Queued payouts are released — Once verification completes, all accumulated funds are paid out according to your normal payout schedule
Verification typically takes 1–3 business days. In some cases — such as when additional documentation is requested — it may take longer.

What to Expect After Changing Payment Details

When the new account becomes active

Your new bank account becomes active as soon as verification is complete. You will receive a confirmation, and the next scheduled payout will be sent to the updated account.

Whether pending payouts transfer to the new account

Yes. Any payouts that accumulated during the verification period are sent to the new bank account once it is verified. No funds are sent to the previous account after the change is processed.

How to check verification status

You can check your verification status in Store Settings > Payments. The status will show one of: If your status shows Action required, follow the prompts in your dashboard or contact support for guidance.
If verification is not completed promptly, payouts will remain paused. Ensure any requested documents — such as a bank statement — are submitted as soon as possible to avoid delays.
For more detail on how refunds interact with payouts during a verification hold, see the Refunds & Payouts guide.

Next Steps