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Your payout bank account is where storekit sends your funds. This guide explains how to set up and change your bank account.

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Setting Up Your Bank Account

Your bank account is set up during the storekit Payments onboarding process. You’ll need to provide: For UK accounts:
  • Account holder name
  • Sort code
  • Account number
For European accounts:
  • Account holder name
  • IBAN
  • BIC/SWIFT code
For US accounts:
  • Account holder name
  • Routing number
  • Account number

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Bank Account Requirements

Your payout bank account must:
  • Be in the name of the business (for companies) or the individual (for sole traders)
  • Accept incoming payments
  • Be located in a supported country
We cannot pay out to third-party accounts. The account holder name must match your business or personal name exactly.

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Changing Your Bank Account

For security reasons, bank account changes cannot be made directly in the dashboard. To change your payout bank account:
  1. Contact our support team
  2. Provide your store name and new bank account details
  3. Confirm you’re authorised to make this change
  4. Our team will verify and process the request
Changes are typically processed within 1-2 business days. You’ll receive confirmation once the update is complete.

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Multiple Stores

If you operate multiple stores, you can set up different payout accounts for each store. However, all accounts must belong to the same legal entity that owns that store.
If your stores are operated by different legal entities (e.g., separate companies), each store can be connected to its own entity with its own bank account. Contact support to set this up.

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Verification

When you add or change a bank account, we may need to verify it. This can include:
  • Bank statement - A recent statement showing the account holder name
  • Instant verification - Connecting via your bank’s secure login (where available)

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Troubleshooting

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Payout Failed

If a payout fails, check that:
  • Your bank account details are correct
  • The account is still active and accepts incoming payments
  • The account holder name matches your business/personal name

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Account Rejected

If your bank account is rejected during setup:
  • Verify all details are entered correctly
  • Ensure the account is in your name (not a third party)
  • Try a different account if you have one
For further assistance, contact support.