Food for Thought
June 1, 2023

Harnessing the Power of Recommendation Engines in Food Delivery Apps

Picture this: You're sitting on your couch, scrolling through your favourite food delivery app. Suddenly, you see a recommendation for a new sushi place that's just around the corner. You're a sushi fanatic, so how did they know? Well, my friend, you've just experienced the power of a recommendation engine.

Recommendation engines are like that friend who knows your taste in food so well, they always suggest the best places to eat. But instead of relying on memory, these engines use data - lots and lots of data. They analyse your past orders, browsing history, and even ratings to suggest meals you're likely to enjoy. It's like having a personal foodie guide right in your pocket!

According to a report by, food delivery apps are starting to take a leaf out of social media's book. They're exploring how platforms like TikTok and Instagram use powerful recommendation engines to keep users engaged. DoorDash, for instance, is testing a new "browse" tab that could function like a TikTok-like feed of recommended restaurants. Now, isn't that a tasty thought?

Now, you might be thinking, “That’s all well and good, but how can I rank higher on these delivery apps?”. Well, there’s lots of ways to rank higher on a delivery app.

Here’s 7 top tips to rank higher on Deliveroo:

  • Provide Detailed Information: Ensure your restaurant's profile on the app is complete and up-to-date. This includes your menu, prices, hours of operation, and any special features or promotions. The more information the recommendation engine has, the better it can match your restaurant with potential customers.
  • High-Quality Photos: Include high-quality photos of your dishes. Visual appeal is a significant factor in food selection, and attractive photos can significantly increase your chances of being recommended.
  • Encourage Reviews: Customer reviews play a crucial role in recommendation engines. Encourage your satisfied customers to leave positive reviews and ratings on the app. The higher your rating, the more likely the recommendation engine is to suggest your restaurant to others.
  • Offer Variety: Offering a variety of dishes can increase your chances of being recommended. Different customers have different preferences, and a diverse menu can appeal to a wider audience.
  • Promotions and Discounts: Offering special promotions or discounts can attract more customers and increase your visibility on the platform. This can, in turn, improve your ranking in the recommendation engine.
  • Fast and Reliable Service: Ensure your restaurant provides fast and reliable service. This includes preparing orders quickly, ensuring they are correct, and that they arrive at the customer's door while still hot. Good service will lead to positive reviews and higher rankings.
  • Engage with Customers: Respond to reviews, both positive and negative, in a timely and professional manner. This shows that you value customer feedback and are committed to improving your service, which can positively impact your reputation and ranking.

The future of food delivery apps is looking more personalised and delicious than ever. And with the power of recommendation engines, who knows what culinary delights we'll discover next?

Tired of competing with takeaway restaurants in your area? Take back control of your business and your money. Try storekit’s all in one takeaway system for restaurants, for free here.

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