Food for Thought
January 10, 2025

How to Personalise Restaurant Menu Categories for Seamless Dine-In, Takeaway, Delivery, and Catering

Personalising your menu categories for different order types—dine-in, takeaway, delivery, and catering—makes the experience smoother for your customers. Here’s how to do it:

1. Group Menu Items Logically

Break your menu down into clear categories like starters, mains, desserts, and beverages. This helps guests find what they’re looking for quickly.

Why it works: Clear categories streamline the ordering process, making it easier for customers to navigate your menu through the QR system.

2. Highlight Quick & Convenient Options

For takeaway and delivery, offer easy-to-prepare items like sandwiches, salads, or pizza. Customers opting for these services often want something fast and simple. Include a “Fast & Fresh” or “Grab & Go” section for collection.

Why it works: Clear categories for fast-service items improve the user experience by meeting the expectations of convenience-focused customers.

3. Feature Limited-Time Offers

Make a “Seasonal” or “Limited Time” category to highlight seasonal dishes or specials. This encourages guests to order items they won’t find on the regular menu.

Why it works: Exclusivity drives urgency. Limited-time offers can increase sales and keep your menu exciting.

4. Customise for Catering

For catering services, create categories like “Party Platters” or “Large Orders.” Offer packages or set menus that are tailored to group dining, with clear descriptions and minimum order requirements.

Why it works: Customising a menu for catering helps streamline the ordering process for large events and makes it easier for customers to understand what works for groups.

5. Optimise for Delivery-Ready Dishes

Not all dishes travel well. Create a “Delivery Faves” section with items that maintain quality during delivery. Focus on packaging-friendly meals that won’t suffer in transit, such as wraps, grilled meats, or pasta dishes.

Why it works: Offering dishes that stay fresh during delivery ensures customers receive the same high-quality experience at home as they would in your restaurant.

By personalising your menu categories across all ordering types — QR Order & Pay, collection, takeaway, delivery, and catering — you make it easy for customers to find what they’re looking for and increase overall satisfaction. With storekit’s online ordering platform, you can streamline these services effortlessly.

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Frequently asked questions

Do I need to hire more staff?

No, you will not need to hire more floor staff. Our clients find that they can serve more guests with the same team by removing unnecessary steps of service. Your guests get their food & drink quicker, and your staff can focus on providing a better service.

Do you charge commissions?

No, we do not charge commission costs. Only transaction fees, just as you would pay with PDQ machines.

Is my business too small or too big for this?

No matter the shape or size of your business, storekit is the right tool for your operation. We work with all kinds of hospitality businesses in the UK (& abroad) to increase their sales, control their costs & enable an exceptional customer experience.

Will it reduce customer interaction?

No, you will not lose out on customer interaction. By removing tasks for your staff, they can spend more time on what matters. Bar staff can focus on making the best drinks possible, rather than taking orders. Floor staff can focus on engaging with guests and serving with a smile.

Do my guests want to order from their phones?

Online ordering for restaurants lets your guests order what they want, when they want. They get their food & drink quicker, without the stress of paying the bill. Your staff get more tips & can focus on what they do best - providing the best quality customer experience. You'll make more money & save costs. It's a win-win for everyone involved.

How long does it take to get my money?

We send payouts daily, but the bank usually takes 2 days to process them. That means, the money that you earn on Monday will be in your bank account by Thursday morning. This is rolling - so you'll get paid daily.

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